I guess the reason I consider this "real" is perspective. I spent several years role-playing in games. *That* was not real. In there, any time we discussed "real life", it was anything, internet or not, that was not part of the game. Here, we're discussing people's real lives. People with real problems bring them here to gain support or solutions. You can get real support on the internet that is, at least for some, as good or sometimes *better* (depending on your situation and personality) than what you get on the other side of the screen. Just as you can be hurt just as badly through the internet (at least for some personalities, and I happen to be one of those personalities) as you can "in real life".
And if you think people only hide behind masks and facades in the internet, think again. There are a lot out there who are different as night and day in their public faces verses their private. Yes, it's *easier* to be a different person online than it is to be different face to face, but it happens face to face as well.
I guess because with me, what you see is what you get, online or otherwise, I consider this real. Just like I consider my grandparents real, but I only talk to them via phone most of the time and see them every couple of years. Or did my best friend suddenly become not real because she moved away so that my only contact with her in 3 years is via email? Or is the friend I've made *through* the internet and then met in person not real because we didn't meet face-to-face for a while? Or did that person not become real until we met face to face? To me, it was real all along.
I guess either I'm living in a fantasy world all around, or I just have a different opinion of something being "real".
I guess since so many consider this not "real", either I'm the figment of someone's imagination, or living in limbo somewhere between real and fantasy.