Cruise and Theme Park Operational Updates due to Coronavirus

[ryanpatricksmom]

Just an FYI...The newest update from Disney on the website states you must call if you have a trip scheduled at a closed resort, If you don’t, they will cancel within 7 days of the trip..I assume after.

I get it, I'm just so tired of the lack of communication, and what they have sent has been so difficult to comprehend. I have nothing to lose at this point...I have a back up reservation to cover the potentially canceled portion, and I will cancel all but 3 days of park reservations tied to that reservation before they cancel me. I'm sure at some point I will receive some sort of e-mail, but for now, the only thing readily apparent with that reservation is that the online check-in has been completed, and my magic bands are en route. Until then, I'm going to treat this as if I'm someone who doesn't know diddly....no message boards, no reason to search out hidden info buried in their website, no lengthy history attending...and see what happens.

 

[AmberMV]

My husband is so not going to like my series of alarms tonight... he already had to deal with me dragging him to the whole grocery store parking lot MDE experience today

Our Disney spouses definitely deserve a few drinks around the world after all this

On the other hand, I asked my husband today if he has any preference of what parks we do and when and he said "do whatever you always do, it always works out". He has no idea what he has just unleashed!

 

[gottalovepluto]

The fact that we have to wait to make ADRs until after the window for Park reservations has opened makes me think that you will not be able to obtain a reservation for a restaurant until you have a Park reservation. This would make the most sense, wouldn't it?!

I would believe that because it’s what they originally said.

I question it because they made everyone with a reservation book manually, and verified reservations, for pre-opening ADRs and they now have warnings all over dining info that an ADR won’t guarantee you park entry.

 

[woody337]

So, we are booked at Movies starting July 18th. Will I have to initiate the resort move or will Disney do that for me automatically?

 

[Sandisw]

I get it, I'm just so tired of the lack of communication, and what they have sent has been so difficult to comprehend. I have nothing to lose at this point...I have a back up reservation to cover the potentially canceled portion, and I will cancel all but 3 days of park reservations tied to that reservation before they cancel me. I'm sure at some point I will receive some sort of e-mail, but for now, the only thing readily apparent with that reservation is that the online check-in has been completed, and my magic bands are en route. Until then, I'm going to treat this as if I'm someone who doesn't know diddly....no message boards, no reason to search out hidden info buried in their website, no lengthy history attending...and see what happens.

I agree it has not been handled well and you have a back up plan so all is good!

 

[FatBambi]

My husband is so not going to like my series of alarms tonight... he already had to deal with me dragging him to the whole grocery store parking lot MDE experience today

Our Disney spouses definitely deserve a few drinks around the world after all this

This is mine's first trip and I keep trying to explain to him that it's not usually this bad or stressful.

 

[Sandisw]

So, we are booked at Movies. Will I have to initiate the resort move or will Disney do that for me automatically?

From what is posted, you have to call. If you don’t, it says it will get canceled Within 7 days of check in.

 

[Sandisw]

I would believe that because it’s what they originally said.

I question it because they made everyone with a reservation book manually, and verified reservations, for pre-opening ADRs and they now have warnings all over dining info that an ADR won’t guarantee you park entry.

I think the reason we had to call for those pre park is that they didn’t want to turn on the system yet....that is what the CM from MS told me when I called.

 

[woody337]

From what is posted, you have to call. If you don’t, it says it will get canceled Within 7 days of check in.

That’s horrible customer service

 

[jjk0125]

Can we use the MDE app to make the Park reservations? Or have to use web browser through Disney site?

 

[AmberMV]

This is mine's first trip and I keep trying to explain to him that it's not usually this bad or stressful.

My hub is from California so last year was the first time he's ever been to WDW. I did all the planning, FPs, ADRs, did all the packing and literally all he had to do was show up and stand in the line I told him to. He had a great time (minus the fact we had 11 month old twins with us in a very hot April last year!) I have not involved him in any of the anxiety and stress of this year's madness. I stay calm on the outside and slightly exploding on the inside so that I don't freak him out enough to want to cancel our APs lol.

 

[Sandisw]

That’s horrible customer service

I am going to assume they will dump a mass email to everyone with reservations that you have to call.

Since this was just posted tonight, it is possible that is coming next. If they don’t, than that will be really bad.

 

[FatBambi]

Can we use the MDE app to make the Park reservations? Or have to use web browser through Disney site?

I have heard web browser.

 

[Sandisw]

Can we use the MDE app to make the Park reservations? Or have to use web browser through Disney site?

Web browser.

 

[Raggou]

https://www.disboards.com/threads/the-themepark-reservation-canary.3805139/
Making a thread that everyone can look at. I will be up all night. I will be the reservation canary.

Top post will indicate when status is live.

 

[CastAStone]

My main concern about waiting is that our current resort will remain closed and that other resort choices will be very limited by the time we need to decide. Ughhh...decisions, decisions.....

You almost certainly will be able to switch resorts later without losing your reservations.

That’s horrible customer service

Correct.

 

[jenjersnap]

Thanks! Thread watch engaged.

https://www.disboards.com/threads/the-themepark-reservation-canary.3805139/
Making a thread that everyone can look at. I will be up all night. I will be the reservation canary.

Top post will indicate when status is live.

 

[SaintsManiac]

https://www.disboards.com/threads/the-themepark-reservation-canary.3805139/
Making a thread that everyone can look at. I will be up all night. I will be the reservation canary.

Top post will indicate when status is live.

Thank you. I am not setting an alarm and I am scared of being 50 pages behind when I finally roll out of bed!

 

[Ryan King]

Some troll in IT is probably reading the boards, will release the feature at 7pm after enjoying over 100 pages of new posts of Dis fans losing their minds.

Found a photo of their lead IT engineer on LinkedIn.

 

[Farro]

Good luck tomorrow everyone!!!

EYE OF THE TIGER!!!

DON'T STOP BELIEVIN'!!

JESSIE'S GIRL!!! (what?)