With all the recent changes to Universal hotels, we thought we should have a new updated thread for all sorts of information, questions or queries about the hotel. We have many new visitors asking all sorts of things about their trip to this hotel and hopefully, will try and answer any questions you may have about anything to do with your stay at RPR. Whether it be about types of room choice, rates or views......ask away! Any comments you have about your stay at Royal Pacific are also most welcome. THERE IS NO RESORT FEE AT THIS HOTEL. THE COST OF 1 NIGHTS STAY WILL BE TAKEN ON BOOKING AS YOUR DEPOSIT. BALANCE WILL BE PAID ON DEPARTURE. IF YOU WISH TO PAY THE BALANCE BEFORE YOUR STAY, CONTACT THE HOTEL DIRECTLY. Loews Royal Pacific Resort 6300 Hollywood Way Orlando, FL 32819 Reservations: 1-888-273-1311 Phone: 407-503-3000 Fax: 407-503-3010 CHECK IN AND CANCELLATION POLICY Guests must be 21 years of age to book a hotel room and provide proper identification upon check-in. There must be at least one person in the reserved room who is 21 years of age or older. Check in/Check Out Check-in at 4:00 PM Check-out at 11:00 AM Your Universal Express℠ Unlimited ride access (restrictions apply)** is valid from the time issued by the front desk until the Universal Orlando theme parks close, the day of your departure. Pre-registering is allowed at Loews Portofino Bay Hotel, Hard Rock Hotel, and Loews Royal Pacific Resort at Universal Orlando Resort the morning of your arrival date; you will be issued your Universal Express℠ Unlimited pass to use in the theme parks all day for Universal Express access, if needed. There are 3 check out options: By Television, Express Check-out or Traditional Check out available at the Front Desk Modification Policy Modifications to existing reservations are subject to availability at time of change. Deposit Requirements Equal to one night's room rate plus tax. The credit card will be charged within 5 business days of the booking date. Arrivals within 5 days of booking will have their credit card charged upon hotel check-in; full cancellation policies apply. Acceptable forms of payment The following major credit cards may be accepted for deposits: For reservation deposits, cash and traveler's checks are not accepted. Discover/NOVUS American Express Visa MasterCard Diners Club Japanese Credit Bureau (JCB) Carte Blanche Once a guest arrives at Universal Orlando, all of the above forms of payment, plus cash and traveler's checks, UO gift cards, will be accepted for additional hotel charges. Hotel Taxes Universal Orlando on-site hotels will include applicable taxes to be collected each night of a guest’s stay. These taxes are included as a percentage of the room charge. Florida State Sales Tax 6.5% Orange County Occupancy Tax 6% 12.5% Total Tax Cancellation Policy Days Prior to Stay: 6 days or more 0- 5 days prior Penalties: Full refund charged one night's room rate plus tax PLEASE NOTE: Deposits are forfeited if guest checks out of the hotel prior to the check-out date. PARKING CHARGES Overnight Guests Self Parking: $22 plus tax per night Valet Parking: $29 plus tax per night Day Guests Self Parking: $24 plus tax Valet Parking: $34 plus tax A ONE NIGHT STAY INCLUDES 2 FULL DAYS PARKING. MAKE SURE YOU LEAVE BEFORE MIDNIGHT ON THE LAST DAY. STAY MORE SAVE MORE...... Universal Orlando® Resort: THE LONGER YOU STAY, THE MORE YOU SAVE! Save Up to 35%* when you stay 7 nights or longer at an on-site hotel. Save throughout the year by choosing dates that best fit your travel plans—with THE BEST DAYS TO VACATION! Loews Royal Pacific guests enjoy Free Universal ExpressSM Unlimited ride access^ so you can SKIP THE REGULAR THEME PARK LINES in both parks—a value of up to $89 per person, per day^^ (valid theme park admission required). TRANSPORTATION SERVICES OFFERED On-Site Transportation Complimentary resort wide transportation includes Water Taxis at our Premier or Preferred hotels, and Shuttle Buses at all Universal Orlando Resort on-site hotels. Waterways connect the Universal Orlando resort hotels to Universal Studios®, Universal CityWalk® and Islands of Adventure from our Premier or Preferred hotels. Each hotel is also within walking distance to Universal Studios, Universal's Islands of Adventure and CityWalk. SeaWorld® & Wet 'n Wild® water park Transportation* Scheduled transportation to SeaWorld®, Wet 'n Wild® water park and Aquatica™ is provided via Super Star Shuttle with departures based on regular operating hours* (does not run continuously). Boarding passes for the Super Star Shuttle required and available at the Attraction Ticket Center located in the hotel lobby, one day in advance and up to 30 minutes prior to departure. *Not valid for Special Events or Groups. Airport Transportation An airport shuttle service is available for hotel guests arriving into Orlando International Airport through Destination MCO. Visit the concierge desk for details. Fees apply. Departure Point from Airport: Ground transportation area on lower level of airport. Departure Point from Hotels: Porte Cochere of each hotel Hotel Dining Shuttle Complimentary shuttle service is provided for hotel guests traveling to each of the on-site hotel restaurants during limited hours. ONE QUESTION OFTEN ASKED.......DO WE GET UNLIMITED EXPRESS PASS HERE.... The answer is yes you do. It is valid from when you check in until park closing on your check out day. Although check in is officially 4pm, you can check in as early as 6am. Your room may not be ready but if it isn't you can leave any bags you have securely with Bell Services located adjacent to check in. When you check in you will be given room keys matching the amount of guests on your reservation. You will then proceed to the Express Pass machines on the far end of the lobby. Here you insert your room key and have your picture taken......not the most flattering of pictures but it works. Once you have these you will see they have the length of your stay printed on them. These are around credit card size and will fit in most lanyards, about the same size as your room key. The EP queue is a separate to queue to the regular one and waits are usually much less than normal queue. You will need to show this to TM on entering the queue. You will need your room key if you are planning to take advantage of Early Entry offered to onsite resort guests. EE is one hour before regular guests are allowed in. **EP is a perk of staying at one of the qualifying hotels. Where you buy your park tickets has nothing to do with this and doesn't affect EP in any way** ROYAL PACIFIC EXPRESS PASS MACHINES WILL CALL FOR ATTRACTION TICKETS Express Pass machines and Will Call are adjacent to check in desk area. A few steps away from check in, you will be able to pick up pre ordered tickets or purchase regular park tickets. There is also a Concierge desk here and car hire help. FOR THOSE WISHING TO ORDER GIFTS TO BE DELIVERED TO THEIR ROOM........THIS IS THE LINK TO SEEE WHAT IS AVAILABLE. https://d3opdn976v5yna.cloudfront.n...oom/rpr_star_service_amenity_catalog_2016.pdf ONSITE RESTAURANTS There are many good choices at RPR for various sorts of dining. ISLANDS FOR BREAKFAST This is a choice of either an all you can eat selection or you can order separately off the menu. Breakfast hours are Monday - Friday 7am till 11am and Saturday and Sunday are 7am till noon. BREAKFAST MENU https://d3opdn976v5yna.cloudfront.n...cms/pressroom/islands_breakfast_menu_2016.pdf Every Sunday, experience an island twist on the traditional breakfast with your favorite theme park characters at Loews Royal Pacific Resort Sundays, 7:00am – 12:00pm Adults – $26.99 (plus tax) Kids 9 and Under – $14.99 (plus tax) ORCHIDS LOUNGE BREAKFAST Ideal for individually priced breakfast options for those who prefer the quicker option in the morning. Open from 6am till 11am Monday - Friday and 6am till noon Saturday/Sunday. https://d3opdn976v5yna.cloudfront.net/1221620750/cms/pressroom/orchid_breakfast_menu.pdf JAKE`S AMERICAN BAR Jake`s is on the ground floor adjacent to Islands Dining room.....excellent food choices here and fabulous atmosphere. Open from 11am through 1.30am. Limited late night menu from 10pm. Live music can be heard here some nights. FULL MENU https://d3opdn976v5yna.cloudfront.n...cms/pressroom/jakes_fall_menu_dinner_2016.pdf DESSERT MENU https://d3opdn976v5yna.cloudfront.n...om/jakes_falldessert_menu_2016_mtk_review.pdf KIDS MENU https://d3opdn976v5yna.cloudfront.n...essroom/lrpr_jakes_kids_menu_revised_2016.pdf LATE NIGHT MENU https://d3opdn976v5yna.cloudfront.net/AIDAJCS2SN24LOEZH2A44/cms/pressroom/jakes_late_night.pdf ISLANDS DINING ROOM Islands offers a variety of Asian cuisine with a twist.........open for dinner from 6pm till 10pm DINNER MENU........ https://d3opdn976v5yna.cloudfront.n...ms/pressroom/island_dinner_menu_fall_2016.pdf KIDS MENU https://d3opdn976v5yna.cloudfront.n...44/cms/pressroom/islands_kids_menu_dinner.pdf WOK EXPERIENCE https://d3opdn976v5yna.cloudfront.n...oom/islands_the_wok_experience_poster_web.pdf A special dining room just for kids featuring kiddie-size tables and chairs, flat screen TV playing cartoons, a Bali-style play area & fisher price toys! Character dining is fantastic here. Interaction with characters is second to none. It will vary from night to night who you will see. It can be Scooby and Shaggy, Gru and Stuart the minion, Woody Woodpecker or The Simpsons. Have seen Shrek and Fiona too. Monday, Wednesday and Thursday are the nights at the moment for these characters. Usually from 6.45 till around 9.15. BULA BAR....... One of the best poolside bars there is!! Thank you macraven for the new link.... Bula means "welcome" in Fijian, and you will love this casual poolside eatery, featuring tropical drinks, sandwiches, and our new *Loews American Classic items. Hours of Operation Open daily Beverage Service 11am-until pool closing. Food Service Daily starting at 11am until one hour before pool closing. BULA BAR FOOD AND DRINK MENU https://d3opdn976v5yna.cloudfront.net/AIDAJCS2SN24LOEZH2A44/cms/pressroom/bula_menu.pdf Also located poolside, is the Bula Ice Bar featuring variety of frozen treats, open seasonally BULA BAR DESSERT MENU https://d3opdn976v5yna.cloudfront.net/AIDAJCS2SN24LOEZH2A44/cms/pressroom/ice_bar_ice_creampdf.pdf Please note 18% gratuity will be automatically added to your bill. Staff will inform you of this charge. TCHOUP CHOP....... Open for lunch every day 11.30 till 2.30 dinner is Sunday to Thursday 5pm till 10pm and Friday Saturday 5pm till 11pm. http://www.emerilsrestaurants.com/emerils-tchoup-chop/menus?menu=dinner-desserts Happy Hour is 5pm till 8pm http://www.emerilsrestaurants.com/article/daily-happy-hour-our-indoor-restaurant-bar-and-outdoor-tiki-bar Free Appetizer or Dessert with purchase of a Lunch or Dinner entrée.* Simply show us your Universal Orlando park ticket.* Limit one offer per table. Not valid with other discounts, special menus or promotions. There is no need to relinquish possession of your park ticket to receive this offer. Simply show it to your Emeril’s Tchoup Chop serving staff. Offer valid through 12/30/15. ORCHIDS LOUNGE AND SUSHI RESTAURANT Sushi Bar is open from 5pm nightly. Located in lobby area it has plenty of relaxing seating to either enjoy dinner or just sit and have a cocktail. SUSHI MENU https://d3opdn976v5yna.cloudfront.n...A44/cms/pressroom/sushi_menu_update_42017.pdf BITES MENU https://d3opdn976v5yna.cloudfront.net/AIDAJCS2SN24LOEZH2A44/cms/pressroom/orchid_bites_menu_2.pdf COCKTAILS AND DRINKS MENU https://d3opdn976v5yna.cloudfront.n...essroom/orchid_beverage_menu_update_42017.pdf DESSERT MENU https://d3opdn976v5yna.cloudfront.n...ressroom/orchid_dessert_menu_update_42017.pdf WANTILAN LUAU Wantilan Luau Sit back and experience an evening of authentic Polynesian food and entertainment at the enchanting Wantilan Luau, a weekly Hawaiian dinner show featuring an all-you-can-eat buffet of Polynesian specialties, live Hawaiian music and traditional hula dancing. Hula and fire dancers delight the audience and entice a few to even learn the hula! Click here for menu Saturday nights year round! Adults: $76** Priority Seating | $69** Regular Seating Children (ages 3 - 9): $40** Priority Seating | $35** Regular Seating (ages under 3 complimentary) Price includes gratuity, non-alcoholic beverages, wine, beer, and Mai Tais! Reservations required. Call 407-503-DINE (3463) or reserve online. Registration begins at 5:30 pm. Seating begins at 6:00 pm. CLUB LOUNGE............. Located on the 7th floor of T3. Booked guests can use email@example.com for contacting staff Club Lounge is open from 7am till 9.30pm daily. Coffee, tea, sodas and water are available all day. Breakfast is served 7am till 10am daily..........offerings are varied and plentiful......toast, cereals, mini muffins, bagels, mini pastries, hot cinammon bun, oatmeal, boiled eggs, fresh fruit platter, assortment of cold meats including turkey, ham and continental style. Coffee, tea, juices and milk. Afternoon snacks available 12-3. Evening appetisers are served 4.30-6.30. There is always one hot meal choice every evening......varies from cottage pie, Mac and cheese, chicken and pasta, vegetarian chili, Chinese style pork with noodles and a few other options. Lovely fresh salads are plentiful with house made dressings, fresh crudités, assorted cheeses with crackers, fruit plate and chips and dips or prawn crackers with sweet chilli sauce. Beers and wine are complimentary during these two hours also. Selected spirits are on offer for $5 a measure. Dessert hour is usually a selection of mini desserts and cookies served between 8 and 9pm. There are two computers for your use and a printer. 3 large screen tv's including one that shows children's shows and movies in a little area that has children's seating and a selection of toys. DVD's are available to watch from staff. Newspapers are available to read along with menus from various restaurants from onsite at Universal to restaurants around the Orlando area. There is also lots of info on local attractions too. Staff in here are incredibly friendly and helpful with anything you may need assistance with. Wine and beer are complimentary, however there is a $5 charge for hard liquor. AMENITIES There are two shops onsite, one is set beside the pool which sells clothes and accessories as well as staples like suncream and ice cream! On level 3 there is a little shop that sells basic groceries, first aid items and gifts. There are laundry rooms in each tower for convenience. Washers and dryers both take quarters and there is also a machine if you wish to pay by credit card. ATM Machines located adjacent to the concierge services desk CRIBS AND ROLLAWAYS Cribs are complimentary. Rollaways are available through Star Service Hotline. The fee for rollaway is $25 per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one rollaway is allowed per room. MICROWAVES AND REFRIGERATORS The fee for a Microwaves are $15 each per day, plus 12.5% sales tax. Available on a first come, first served basis. Only one Microwave is allowed per room and are available through Star Service Hotline. Fridges are now standard in all rooms with no charge. Currency Exchange & Check cashing Services available at the front desk of each hotel. LAUNDRY DRY CLEANING AND SPECIAL SERVICES Our hotels provide a timely and efficient service based on the guest’s needs. Services include laundry, dry cleaning, quick pressing, and shoe shine service. If necessary, Express or Same Day Service can be requested. Hours of Operation: Available 9:00 AM to 6:00 PM; 7 days a week Self Service laundry rooms located at all three towers. Tower 1 & 2 have a self service laundry room located ouside the elevator on the ground floor. Tower 3 has the laundry room on the 2nd floor. (added 6/9/16) STAR SERVICE Call Star Service to request anything to make your stay more comfortable. Whether it's a special amenity or a tooth brush, just pick up the phone in your guest room to make a request. WIRELESS INTERNET Enjoy complimentary* wireless internet access in each guest room and most common areas of the hotel or upgrade to Premium Plus^ wireless internet access for optimal entertainment and business needs. *Premium wireless access is complimentary for up to 4 devices per room for a 24-hour period 1pm to 1pm. ^Premium Plus wireless access is $14.95 for up to 8 devices per room and for a 24-hour period of 1pm to 1pm. Safes are in all rooms and Safety deposit boxes are available behind front desk. POOL ACTIVITIES Pool activities are varied and fun. Pool has a zero entry for safety. Each day there are a variety of entertainments set out including pool basketball, hula hoop contests, arts and crafts and much more. Dive-In movies are shown most nights. Schedule is available. Interactive water play area for children. There are 2 hot tubs, beach volleyball court, Private Cabanas for rent. Included is a ceiling fan, phone, tv, a refrigerator with water, sodas and a fruit bowl. 407-503-3235 for cabana reservations. On selected nights there is a Torch lighting ceremony by the pool, this a lot of fun and try and catch it if you can......usually around dusk. Gymnasium. 5am till 10pm daily and complimentary to all guests staying within Loews hotels in Universal Orlando. Small games room for kids. LOEWS LOVE PETS Pets are permitted with a $50 fee per night*. No more than two pets may occupy any one guestroom Guests with pets must be booked into a pet friendly room category (upon arrival if guest is reserved in a non-pet room they will be re-assigned to one) Arrangements must be made with housekeeping for daily room cleaning Dogs may be walked in designated areas only If the dog’s behavior results in complaints by other guests, the owner may be asked to board the dog in an outside shelter Pets are not allowed in the pool/lounge or restaurant areas Pet friendly rooms include: Loews Portofino Bay Hotel: Garden View & Bay View rooms only. Hard Rock Hotel: Garden View rooms only. Loews Royal Pacific Resort: Standard rooms only. Club rooms do not participate in the program Your pet(s) should have all recommended vaccinations currently up-to-date, and you agree to obtain and provide current records from a licensed veterinarian regarding your pets should Loews Hotels request this information at any time. . Click here for the complete Loews Loves Pets Policy. LOEWS ROOM REFURB VIDEO AVAILABLE ROOMS AND SIZES............. https://www.universalorlando.com/Hotels/Loews-Royal-Pacific-Resort/Accommodations.aspx At a glance you have standard 2 Queen room and Standard 2 queen water view....both these rooms are 335 square feet. These rooms can hold 5 people. You can order a rollaway at a cost of $25 or bring a blow up bed. Star services will bring you bedding to make this up at no extra charge. **THESE ROOMS WILL TAKE A TWIN AIR MATTRESS FOR A FIFTH PERSON** Just a couple of pictures of an updated double room. PRESIDENTIAL SUITE Standard King room again has 335 Square feet. King Suite has 670 square feet.......features a living room with pull out sofa bed and separate bedroom with king sized bed. TV in both rooms. Jurassic Park Kids suite has 670 square feet too. Standard King bed for adults and a separate room for the kids. The kids room does not open into hallway, only parents room. Link to info on JP suite below........ https://www.universalorlando.com/Hotels/Loews-Royal-Pacific-Resort/Accommodations/Luxury-Suites.aspx MAXIMUM OCCUPANCY PER GUEST ROOM King Rooms - up to 3 guests* (rollaway rental needed for 3rd person) Two Queen Rooms - up to 5 guests* (rollaway rental needed for 5th person) * Maximum occupancies may require a rollaway at $25 per day. Only one rollaway is allowed per room. King Rooms have bedding for 2, requires rollaway for 3. Double Queen have bedding for 4, requires rollaway for 5. Available on a first come first serve basis. Additional charges apply for more than 2 adults guests per room. Hospitality Suite. 1005 square feet. This room is lovely!! It has a fairly good sized living room with pull out sofa, large tv, comfy chairs and a large dining area with a conference table that will seat 8. Kitchen area has fridge freezer, microwave and sink area. Separate shower room in this too which makes it ideal for larger families that have added this to an attached room. There is also a Presidential Suite which has 1,340 square feet. Has living area, large dining area, conference area, separate study area, refrigerator with sink, and one and a half bathrooms. Master bedroom has king bed. All rooms have 40" tv, small fridge and coffee maker. All floors have an ice machine. Will hold off showing more room pictures until we get more updated ones. There are plenty of older pics on file .