bgohre
Always be the second one in the outhouse. It's goi
- Joined
- Feb 25, 2009
I can't quite decide if most of you are missing the point on purpose just to be "technical" or if you just don't get it.
First off....I get, they get, we all get you are not guaranteed seat 11b on your flight from Minot to Orlando. We all get that.
However, when you book your ticket with an airline, select your seat, you should have a reasonable expectation that your seat should stay the same. NOW, I know, about aircraft changes and other things can happen, and YES, if the family had looked online a little to check on their flights they would have probably caught and avoided this problem. The airline also could have helped fix the problem. There is some fault on both sides of this issue.
It is irrelevant to this discussion that children often sit alone when going unacommpanied, that is not the point. It is the parents decision to allow a child to fly alone based on the childs age/maturity and how they think they can handle the situation. That is not the case here. Children often get scared and confused and just because their parents are "somewhere" on the plane does not mean that the stress the parents/child went through in this situation is acceptable.
The parents probably have learned a very valuable lesson about checking seats prior to travel, but the airline should have done everything possilbe to get the 6 year old sitting by at least one of her parents.
First off....I get, they get, we all get you are not guaranteed seat 11b on your flight from Minot to Orlando. We all get that.
However, when you book your ticket with an airline, select your seat, you should have a reasonable expectation that your seat should stay the same. NOW, I know, about aircraft changes and other things can happen, and YES, if the family had looked online a little to check on their flights they would have probably caught and avoided this problem. The airline also could have helped fix the problem. There is some fault on both sides of this issue.
It is irrelevant to this discussion that children often sit alone when going unacommpanied, that is not the point. It is the parents decision to allow a child to fly alone based on the childs age/maturity and how they think they can handle the situation. That is not the case here. Children often get scared and confused and just because their parents are "somewhere" on the plane does not mean that the stress the parents/child went through in this situation is acceptable.
The parents probably have learned a very valuable lesson about checking seats prior to travel, but the airline should have done everything possilbe to get the 6 year old sitting by at least one of her parents.