SO... if we bought direct from
DVC we are not entitled?

I don't understand that distinction. We ALL made the choice to buy or not, so if it is not what you wanted, why buy? You are totally "entitled" (though I hate that word) to point out what you don't like, but why? What is it you want DIsney to do?
I guess I am a glass-half-full kind of person

, but I prefer to point out the things I do like. You do mention the low fees, which must be why you bought here? I think it's great that Disney built a DVC resort large enough to hold so many guests (DVC or not). I love the styling of the rooms, the gorgeously manicured landscape, proximity to DTD, wonderful amenities, etc. etc. We come and soak it in every chance we get. Doesn't matter which resort.
Sorry if I sound like I am scolding...just get tired of negativity. "Mama says, if you can't say something nice, don't say nothing at all!"