I singled out resale because the facts in my possession point to differences in point usage between direct and resale purchasers:
- There are numerous posts on this board where people say they are buying cheap only to use elsewhere-never the home resort.
- People on this board freely disclose that they own hundreds of points at SSR and also disclose how much they avoid SSR.
- A number of direct purchasers on this board have pointed out how much the like SSR and don't avoid SSR at all costs.
The issue is not whether there is block of resale points that are never used in their home resort, it is how big is that block- based on resale numbers, that block may be as large as 3-4 million points.
And the evidence to support the argument that there is a similar block of direct points never being used at their home resort is?
Numerous is a pretty soft value and largely anecdotal. Far from the "evidence" you repeatedly demand be presented as an argument against your points.
In the two months since you’ve been hanging around here, how many posts have you read where people have proclaimed this: that they are going to buy cheap and
never stay at SSR? Show me evidence of the hordes of people saying this is their policy. Let’s be generous and say you’ve seen 20 people say exactly this (you didn’t). Are you interpreting that number to represent a much larger number? Since you’re big on concrete numbers and statistics, put a number on it for me. Is it enough people to account for the 2 million points you say are resale at SSR, if not, what percentage do you feel those 20 people represent of all resale buyers?
I’ve searched the boards and I’m hard pressed to find anyone who has no plans to ever stay at SSR. In fact the biggest advocates of the feasibility of using SSR points at 7-months talk about how they actually like staying there if they can’t trade out.
Maybe you're extrapolating this from the advice people will sometimes dispense about "buying cheap" as a means of entering the Disney timeshare system? But for every person who advocates buying cheap, there are many more who recommend buying where you want to stay.
But back to those resale owners; are you imagining that most resale owners never stay at SSR? Conversely, do you conclude that direct owners stay at SSR most of the time? Let’s put a number on that then. Let’s assume that the number is super low for direct owners, that only once out of every five years a direct owner will choose to stay somewhere other than SSR. With direct owners at 86% this represents 11 million points at SSR ownership and 2.2 million points being traded out by direct owners.
For a resale owner to have a greater impact than a direct owner, you would need to accept that 100% of SSR resale owners NEVER stay at SSR and that SSR director owners only trade out 20% of the time. As you pointed out, we don’t have those numbers, but that seems like a stretch to accept either of those assumptions. For your argument to hold that the resale owners represent a bigger problem than direct owners, those are the assumptions you'll have to make.
That's unlikely the case, and direct owners are AT LEAST taxing the system as much as resale owners, and it’s likely they are taxing the system much more than the 14% resale owners who would account for a total of 2 million out of 13 million points.
But you would rather go after the resale owner. I get that.
Disney has an SSR problem. I’m not saying that to disparage SSR owners, or to besmirch the resort. It's the fact that there are nearly as many points at SSR alone as there are at Beach Club, Boardwalk, Polynesian, and Grand Floridian combined.
But that's not where your focus is on, it's on the resale market because scapegoating resale is much easier than addressing the problem.
You bestow upon direct owners this automatic sense of just use of the points, where you assume them to trade out only occasionally, but mostly stay at their home resort. You also assume that most resale owners are never planning to stay there based on what, a few threads you've seen? Show me the evidence of these resale abusers. The kind of evidence you seem to be demanding to refute your "facts."
Where is the evidence that DVD told direct purchasers they should buy but never stay in the home resort?
...[snip]...
There is a difference between staying in multiple resorts and never staying in your home resort. It will effect the point balance between 7 and 11 months-it is simply math. Resale buyers may not like it, but that doesn't make it false.
That's a straw man argument. At no point did I say that "DVD told direct purchasers they should buy but never stay in the home resort." That's a pretty easy argument to set up to shoot down, but it was never a point I made.
What I did say, is that they were selling (and continue to today) the resort saying, these points can be used anywhere at 7 months. I've spoken specifically to one owner, who I hope will chime in, that this was exactly their sales pitch with SSR. They had gone in wanting to buy BWV, got on a waitlist, but was eventually hard sold on the longer RTU for SSR, being told specifically that it doesn't matter, that they would have no problem staying at BWV for their annual January travels. In Disney's defense, at the time, this was true. But it only reinforces my point that developers don't deal with the practice of time share usage. That is not their goal. Their goal is to sell. I don't imagine this was a unique experience for just this one buyer.
More recently, the guide I saw just three weeks ago was talking about how he was able to put up family at AKV and stay himself at VGF with his SSR points. This is a feature of the product, so of course the sales people are going to sell it. Two years ago, I sat with a guide for the first time, and when she didn't have the VGF points I wanted, she stated unequivocally that I could use the CCV points that Disney was selling to stay at VGF at 7 months. People report back to these boards that guides will push current resorts using 7-month charts as other stay opportunities.
If this practice is so prevalent today, what sort of evidence do you want that trading out at 7-months was being sold as a function of buying the direct points in 2004?
Again it takes a direct owner trading out only 20% of the time to equal the impact of resale owners... and again, this is assuming that EVERY resale owner never stays at SSR.
Are you arguing most direct owners at SSR don't trade out that much? If not, then blaming resale owners for an exchange issue of a system that Disney created is simply scapegoating. Great talking points for guides, but divorced from reality.
I have seen no one offer any facts to support the argument that resale buyers paid more, much less "far more" than direct buyers.
Lets look at the inconvenient facts surrounding who paid what for SSR:
The lowest direct price (before incentives) for SSR was $89. It rose quickly in 2004 to $95 and ultimately the direct price rose to to $105 in 2006. Currently the direct price is $160.
In April 2019, the resale price averaged $104 according the
DVC Resale Market while going back just to 2018, the average price was regularly below $100. In July-August 2017, the value was about $87.
While I don't have easy documentation of what the price was before that- in reading posts on this board, people say they were buying large contracts of resale points of SSR not so long ago in the $50-60 range. - which is even less when you consider the $105 was in 2006 dollars.
So what is the evidence that direct owners have "paid far less"?
While it's convenient to point out how some were able to jump in during the greatest economic downturn of our generation to buy Disney timeshare points, the opportunity to buy SSR resale that cheaply was anomalous and those cases are outliers.
You yourself found that resale contracts have steadily risen over the years. As such, more SSR contracts have been sold in the last 18 months (when prices were higher) than the previous 18 months (when prices were lower) and the weighted average paid by resale owners are certain to exceed that of a direct owner when the resort finally sold out in 2008. Not sure where you got your $87 average from. In fall 2017, SSR was averaging asking for SSR $98/point and has gone up steadily since then.
All that said, the numbers above tell only a part of the story. The part you are ignoring is that given the shorter RTU over contracts bought the last several years vs. the 50 years bought into when SSR was sold direct, resale owners are certainly paying more per point than direct owner. Never mind that every resale owner pays exactly what direct owners pay when dues come around every year.
But what does this matter? Why does it matter, unless you're Disney, that someone paid $55 dollars for SSR points? Would you care if someone bought SSR at $160 and did the same exact things you begrudge your phantom resale owner doing at $55? Or is that behavior ok because they paid more? If it's not ok to you, then again, you don't have a resale issue. You have an exchange issue. And again, these restrictions are not designed to address the exchange issue. It serves Disney sales well and gives the guides some creative talking points.
It's totally clear that you don’t like the resort or the location-again-so what?
What did I say that suggests I don't like the resort? I've never been there, how could I not like it? I'm actually looking forward to staying there after the refurb. May end up falling in love with it. Who knows?
Don't stay there. If you have points there, sell.
No thanks.
I'm using my SSR points to get a better fee for they system. I've only been doing this for a little over a year. I knew for my first few years of ownership I would want to try multiple resorts before settling into any one place (if ever). In this year, I'm learning I like BWV a lot; learning I don't like the 7-month booking scramble; learning I'm not in love with the monorail system (gasp!). I did most of that learning at 7-months, just as the system was designed to do. So I'll keep my SSR for now. I'll probably even stay at SSR in the future. Plenty of owners out there do the same thing, direct and resale. If you don't like that I can do that, maybe you should sell.
Plenty of direct owners bought and continue to be sold today direct OKW/SSR/AKV points that do not bear the restrictions that were conceived to address the 7-month booking issue.
Yes they do, but the price they pay is greater than resale...[snip]
And this is what it boils down to. This has nothing to do with booking issues. You don't care whether or not a direct SSR owner uses their points more than 1 out of every 5 times to stay elsewhere; that those direct SSR owners are stressing the system at least as much as resale owners are. You just care that they pay what you think should be paid for points. Again, this echoes the Disney selling points so beautifully. I recommend you visit the Disney's timeshare facebook group. You can find more moral support there for this equity as a measure of entry price paid.
I was going to continue down your post, but honestly, I'm tired. By the way, I did do a forum search and you are absolutely right that I'm the only one who called resellers cretins! From now on I'll refer to those of the resale ilk as abusers instead, in this context. Thanks.
Look, two scenarios are possible here. One, you're a Disney employee who's joined the boards to inject a bit of Disney defense, which I'll admit, could use a little more balance. Or two, you really are a guy who believes the Disney selling point that resale owners hurting the booking system and that the restrictions were appropriate.
If it's the latter, I go back to the 20%
direct SSR point usage. If a direct owner trades out more than once every 5 years, they are taxing the system more than all of the resale SSR owners combined. That fact is based on your numbers, just put into a way to make my point.
In case it is the former, and you do indeed work for Disney, please understand where this frustration is coming from. I actually sat through a presentation where the argument was made that resale owners were abusing the system to such a degree that all owners, direct and resale alike, now will be subjected to the resale restrictions. I know you're not convinced this will hurt resale prices, but by design, you guys created a policy to do exactly that.
The abuse language was a first. This is the most outward expression of the whispers that I'm sure happens when we're out of the room, but I have never heard it so explicitly from a Disney employee. While that specific language may not have been laid out in this guide's training, I am left with the impression that it does reflect the sentiment of Disney management to the degree that they will use such language today to justify the restrictions they've imposed. I get the need for you guys to make money. As a Disney timeshare owner, I want Riviera to be successful. It means more resorts will be built. As a shareholder, I want Disney as a whole to be successful. In my first year of ownership, I have absolutely loved the wonderful CMs who are on the ground taking care of the owners. I attended a Moonlight Magic event where a CM gave me a water bottle when I asked for a cup of tap water because she didn't have a faucet nearby. "Please, take this. You guys are an important part of what we do here and we really appreciate you." That's what a lot of us resale abusers want to experience. I'm about as cynical as they come, I know, but that moment for me, felt real. My only wish was that sort of sentiment extended beyond the need to sell timeshare.