dolphingirl47
In Search of the Tag Fairy
- Joined
- Dec 25, 2007
- Messages
- 31,283
After weeks of discussion, debate, frustration and tears, we are cancelling our DFTW .... and moving it to the Swan.
We became so frustrated with the difficulties of getting in touch with peopler, of Disney's rules and restrictions (especially the ones that are only arbitrarily enforced), and a million other little things, that we just gave up. The straw that broke the camel's back was Disney's insistence that we couldn't have our MK session on a Thursday due to EMH (never mind the fact that other girls here on the DIS DO get them on Thursdays even with EMH) and that because of that, our MK session wouldn't count towards our Wishes minimum. They made it impossible for us to do it on the day, and then said it wouldn't count because it wasn't on the day.Our planner (who was lovely but obviously overstretched in terms of couples she must be assigned to) instructed us to email the DFTW director to express our concerns, and we never even got the courtesy of a return call or email.
So, DFTW beat the magic right out of us, and we were going to call everything off. Then the lovely Joanne got me thinking about the possibility of having our VR at the Swan, and as I got in touch with Just Marry, various managers at the Swan, and the manager of the Wave (where we are now having our luncheon after the VR), I received prompt replies, helpful information and generally the kind of stellar service we'd expected but never received from DFTW.
We are now scheduled for 10/27 on Crescent Terrace at the Swan. Hopefully it won't rain, but I'm okay with their Atrium which is the back-up location. We are saving a TON of money, and I'm getting every single little thing my heart desires that we couldn't get and/or afford with DFTW. The only thing we are losing is the MK session, and we're going to do a bridal session at the Studios instead (TOT is my favorite ride and I've seen incredible photos from there lately!). And frankly, DFAP (namely Dara) has been wonderful to work with so we're happy to still be working with them for the shoot.
So there we are! We are looking forward to planning our VR again and are very happy about it!
Wow, that sounds like a big change, but I am glad that you are getting exactly what you want and that the new company is easier to deal with.
Corinna