Amy & Jeff: 10/24/11 20th Anniv. Vow Renewal **8/4 - We surrender!**

Oh my dear sweet Amy
I don't know what to say!!! I am so sorry that you have been hurt and disillutioned and that you won't get your dream of a MK shoot, but on the other hand, it is lovely to have you back in our exclusive little S/D club!!!! I know Karen won't let you down and I LOVE the Enchanted Forest idea. Welcome back sweetie!!! How about going for a TTD instead of a MK shoot?;)
 
I'm sorry they're ruining Disney for you... we were kinda having the same issues with them. It seemed like they could care less whether we booked with them or not... deff not what you'd expect!

I'm glad you're happy with switching though!
 
Oh Amy, I'm so sad this has happened, I really hope everything works out. It's really awful about how you've been mucked around and how it's ruining Disney for you. Here's to you having a fab S/D VR, I'm sure it will turn out just perfect :hug:
 
Oh my dear sweet Amy
I don't know what to say!!! I am so sorry that you have been hurt and disillutioned and that you won't get your dream of a MK shoot, but on the other hand, it is lovely to have you back in our exclusive little S/D club!!!! I know Karen won't let you down and I LOVE the Enchanted Forest idea. Welcome back sweetie!!! How about going for a TTD instead of a MK shoot?;)

First I'd have to get a dress to trash, LOL!! :rotfl:

Seriously though, I just want you to know how much I appreciate your kindness and encouragement through my craziness, Joanne! :goodvibes And I know you're 100% right about Karen! :thumbsup2

As far as my theme, I figured lots of Disney princesses live in little cottages in the forest (Aurora, Giselle, Snow White, LOL) so that completely works with the "Happily Ever After" thing that I've got going! ;)

I'm sorry they're ruining Disney for you... we were kinda having the same issues with them. It seemed like they could care less whether we booked with them or not... deff not what you'd expect!

I'm glad you're happy with switching though!

I think *lots* of people are having similar issues with them. They clearly need to rework how they handle clients, and it seems like they need a LOT more employees than they have! I hope things are working out better for you now! :)

Oh Amy, I'm so sad this has happened, I really hope everything works out. It's really awful about how you've been mucked around and how it's ruining Disney for you. Here's to you having a fab S/D VR, I'm sure it will turn out just perfect :hug:

Aw, thank you Natalie! :goodvibes I'm back in the mode of "it's the ceremony that matters, not the location or the photo shoot", and I've realized that it's super-important to me to be able to TALK to a planner when I need to, and Just Marry/Karen just blows DFTW away in that respect alone!

So today I'm putting together my ideas for our decor and need to see if our florist can do what I want. I'm crossing my fingers she'll be willing and able!
 

Awww, I am so sorry that you have been put through this! But it seems as though you have made the right decision by switching back! Here's a little pixie dust for you....hope it works!!! pixiedust:
 
I am VERY sorry this happened to you--- but I definitely think you made the right choice for you!!! :grouphug:
 
Well, we've come to a decision. DFTW is ruining Disney for us and we are DONE with them.

Them taking the MK shoot away after promising it to us before we signed to come back was the first big thing, and then we've spent over a week trying to reach our planner AND consultant to try to add a luncheon (hello ... Disney? want my money? apparently not!) all the while hoping the space wasn't getting booked by someone else .... I absolutely cannot deal. I just can't. I'm bitter, I'm angry, I'm supremely disappointed. The way we've been dealt with is an absolute disgrace.

I called Karen at the end of the week with my hat in my hand and she graciously welcomed us back to Just Marry and the Swan. Crescent Terrace was still available, I still had our photographer, videographer and minister (and Mickey and Minnie!) set for that space anyway, so there wasn't much to change. Already the difference in service is night and day. Leaving them initially and trying to go back to DFTW was the biggest mistake we could've made, but we've now rectified that.

My new vision is for a sort of "enchanted forest" out there in the trees by the water ... I'm having fun planning it, but have to admit I'm still bitter over losing my MK dream. But Disney doesn't care, so I have to get to the point where I don't, either.

I am glad that you have come to a decision that is right for you. It sounds like it was definitely the right decision to make. Things can only get better from here on in. I think it is very telling that they only time I got any kind of timely response from DFTW is when I cancelled our vow renewal. You have deserved better than them.

Corinna
 
So sorry about your DFTW...I know Joanne absolutely loved everything about her Swan VR. Hopefully it will be the same for you and think of all the money you will save!

I love your rings...nothing is better than a little blue box. Chin up...it will all turn around!
 
Awww I'm sorry :( That has to be so frustrating.
But I promise you will not be disappointed in Karen. She really is wonderful.
 
I am VERY sorry this happened to you--- but I definitely think you made the right choice for you!!! :grouphug:

Me, too!! :goodvibes I think it's gonna be great!

I am glad that you have come to a decision that is right for you. It sounds like it was definitely the right decision to make. Things can only get better from here on in. I think it is very telling that they only time I got any kind of timely response from DFTW is when I cancelled our vow renewal. You have deserved better than them.

Corinna

Aw, Corinna, it stinks that we both had to deal with their nonsense, and I totally agree that both our new vow renewal plans are going to work better for us! :thumbsup2

So sorry about your DFTW...I know Joanne absolutely loved everything about her Swan VR. Hopefully it will be the same for you and think of all the money you will save!

I love your rings...nothing is better than a little blue box. Chin up...it will all turn around!

Thanks Dolly! And you know I'm still using the monogram you made for us all over the place!! :goodvibes

Awww I'm sorry :( That has to be so frustrating.
But I promise you will not be disappointed in Karen. She really is wonderful.

I know! It was actually a relief to speak with her again and it's a great fit for us. We never, never, NEVER should've left her!! :goodvibes
 
I am so sorry to hear you are having a rough time w/dftw. I promise though you are in great hands w/Karen. Karen was my assistant at my wedding in Oct. and she simply was outstanding.

Btw, you're wedding bands are simply wonderful! They are so unique.
 
I am so sorry to hear you are having a rough time w/dftw. I promise though you are in great hands w/Karen. Karen was my assistant at my wedding in Oct. and she simply was outstanding.

Btw, you're wedding bands are simply wonderful! They are so unique.

Oh, that's so great to hear about Karen! She always gets raves, and that makes me feel so good about our decision! :thumbsup2

And thank you so much for the nice compliment on our bands -- I can hardly wait 'til they arrive!! :goodvibes
 
Honestly, I have no complaints at all about anyone from the Just Marry team. Those ladies are amazing! :)
 
I just found your PJ. I'm so sorry to hear about what you've been through :hug: I'm happy that you've found a solution so you can still have the perfect ceremony that you've dreamed of. We're working with Karen and using crescent terrace too! I can't wait to hear about your plans for decorating it. We're trying to figure that out too!
 
I just found your PJ. I'm so sorry to hear about what you've been through :hug: I'm happy that you've found a solution so you can still have the perfect ceremony that you've dreamed of. We're working with Karen and using crescent terrace too! I can't wait to hear about your plans for decorating it. We're trying to figure that out too!

Thanks for the hug! They're always appreciated! :goodvibes

How cool that you're using the Terrace, too! I just forwarded my floral ideas to Karen today and I'm waiting to hear back on the viability of my plan. ;) Nothing too fancy; I want an arbor and some urns with flowers, and then we've booked Chiavari chairs from A Chair Affair and I want to have those decorated with little floral bunches and ribbons, too.

We're also looking into having a small luncheon at the Swan instead of just going as a group to Kona Cafe. I'd love to be able to have it outside right at Crescent Terrace! Karen thought I'd hear something from the catering department by the end of the week hopefully. :thumbsup2

I also got a call from the saleswoman at Tiffany today and found out that they were unable to locate my ring in my size at any of their stores, so I'm going to get a brand new one from New York as soon as it's made! It could take as long as a month, but she was hopeful it would be sooner. :)
 
Thanks for the hug! They're always appreciated! :goodvibes

How cool that you're using the Terrace, too! I just forwarded my floral ideas to Karen today and I'm waiting to hear back on the viability of my plan. ;) Nothing too fancy; I want an arbor and some urns with flowers, and then we've booked Chiavari chairs from A Chair Affair and I want to have those decorated with little floral bunches and ribbons, too.

We're also looking into having a small luncheon at the Swan instead of just going as a group to Kona Cafe. I'd love to be able to have it outside right at Crescent Terrace! Karen thought I'd hear something from the catering department by the end of the week hopefully. :thumbsup2

I also got a call from the saleswoman at Tiffany today and found out that they were unable to locate my ring in my size at any of their stores, so I'm going to get a brand new one from New York as soon as it's made! It could take as long as a month, but she was hopeful it would be sooner. :)

I am glad that everything is falling into place for you. I love the idea of having the meal at the venue. I hope that they can accommodate this.

I can't wait to hear more details about your floral.

I think it is great that they are making a ring just for you. I think this makes it so much more special.

Corinna
 
Having lunch @ the crescent terrace sounds like a great idea, I wonder if they can do that? We're doing dinner @ the Il Mulino in the swan. It is literally a few steps away. I can't wait to hear what they say about a meal outside. I'm guessing that it should be possible because they can set up fully catered events by the pool area.
 
I am glad that everything is falling into place for you. I love the idea of having the meal at the venue. I hope that they can accommodate this.

I can't wait to hear more details about your floral.

I think it is great that they are making a ring just for you. I think this makes it so much more special.

Corinna

I like that way of looking at the ring! ;) Jeff's came today, in fact, and he's really happy with it. It's a little bigger than I thought it would be, but he's a big guy, so it he likes it. :thumbsup2

Having lunch @ the crescent terrace sounds like a great idea, I wonder if they can do that? We're doing dinner @ the Il Mulino in the swan. It is literally a few steps away. I can't wait to hear what they say about a meal outside. I'm guessing that it should be possible because they can set up fully catered events by the pool area.

I'm hoping they can. :) Karen says they've held other events like cocktail parties out there, so I'm crossing my fingers. Il Mulino is a great idea ... such a beautiful restaurant! I'm a little bummed that the really great restaurants are only open for dinner there, since we're having a morning ceremony. So hopefully we can figure something out, or it's a group lunch at Kona.
 
Well, today we are officially 5 months away from our vow renewal. :thumbsup2

Interestingly enough, we faxed in our cancellation letter to DFTW and haven't heard a single word back from them. The day after we faxed it, we tried to reach our planner and of course had to leave voice mail. We told her we just wanted to confirm that they'd received our letter of cancellation. Still no call back. I don't even know what to make of that. :confused3

In the meantime, we've gotten our cake figured out. We're going with It's Tasty, Too after reading Joanne's reviews. We gave our inspiration photo to them and to the Swan bakery and the Swan came back at $200 more for the same cake! Yikes!!

We're also going through quotes from other florists, as it looks like our original choice might not be able to really capture the vision we're going for.

And ... I found a dress!! I'm having one custom made by a designer on Etsy. She has great feedback, and I'm very excited to work with her. I know I'm taking a huge chance getting a dress I've never tried on, but I figure by now, SOMETHING has to start going right, and I've decided my dress is going to be that thing! We're right down to the wire as far as getting it in time for our VR, but fortunately not so close as to need a rush fee. ;)

Ooh, and our aisle runner came! And we bought tablecloths from Bed Bath & Beyond for the guest book table and altar table that match it perfectly. AND my jewelry is due to arrive today! VERY excited about that!! :)

So that's where we are today! Things are moving right along. :goodvibes
 














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