WDW Summary of NEW DAS changes and Disney Genie - Post ONE is an updated summary

[mshanson3121]

Attractions with a posted standby time are/were eligible for DAS. At WDW, pretty much all rides eventually offered FP+ but for the few that didn't one could still get a DAS return time. Maybe you are thinking of character meets -- only those with FP+ (which also had a posted standby time) were eligible for DAS; character meets without a set location and therefore no posted standby or FP+ did not.

We were specifically turned down for DAS if the ride didn't have a FP+. Said they didn't offer them. And everything out there on DAS specifically says:

– A DAS is not usable on rides, attractions, meet & greets, parades and fireworks shows that don’t offer both a Standby queue and a Fastpass+ queue.

So apparently Disney needed to offer better training on DAS to it's CMs, and better clarity in general.

 

[keishashadow]

That was never the case. Every single ride is and has always been eligible to get a return time.

RoTR didn’t offer until the VR system was lifted.

 

[DisneyOma]

RoTR didn’t offer until the VR system was lifted.

I thought you could get a return time as long as you had a BG? Of course you couldn't get one if you didn't get a BG first, as that wouldn't be fair to guests who couldn't get a BG and did not qualify for DAS. But once you had a BG, you could go to the CM and be let in the FP+/LL when it was your boarding time. I swear I read that here on the DIS.

 

[SirDuff]

I thought you could get a return time as long as you had a BG? Of course you couldn't get one if you didn't get a BG first, as that wouldn't be fair to guests who couldn't get a BG and did not qualify for DAS. But once you had a BG, you could go to the CM and be let in the FP+/LL when it was your boarding time. I swear I read that here on the DIS.

Yes, that is how it worked.

 

[DLgal]

RoTR didn’t offer until the VR system was lifted.

Yes it did. The DAS could be used in conjunction with a BG number to skip the majority of the line and enter immediately into the first pre-show room. We've done it numerous times and are still doing it at Disneyland for RotR.

They are also doing it for Webslingers at DCA. That line can get LONG, but we are let right into the pre-show room.

 

[DLgal]

We were specifically turned down for DAS if the ride didn't have a FP+. Said they didn't offer them. And everything out there on DAS specifically says:

– A DAS is not usable on rides, attractions, meet & greets, parades and fireworks shows that don’t offer both a Standby queue and a Fastpass+ queue.

So apparently Disney needed to offer better training on DAS to it's CMs, and better clarity in general.

Yeah, you were told wrong information. Nothing in Disney's official DAS information has ever said that.

We used DAS on several rides at both WDW and DL that did not offer Fastpass. In those cases, you'd enter through the exit. At least one CM at every ride entrance has a handheld scanner for DAS.

 

[mshanson3121]

Yeah, you were told wrong information.

Not shocking. On our first trip specifically, we found CMs to not be well educated on DAS.

 

[SirDuff]

Not shocking. On our first trip specifically, we found CMs to not be well educated on DAS.

But where were you looking that:

everything out there on DAS specifically says:

– A DAS is not usable on rides, attractions, meet & greets, parades and fireworks shows that don’t offer both a Standby queue and a Fastpass+ queue.

That's not just an uneducated CM if that is what you were seeing everywhere on line.

 

[Matt'sMom]

RoTR didn’t offer until the VR system was lifted.

But ROTR did offer DAS access, even when it had the virtual queue... just as Remy currently offers DAS access with it's current virtual queue. Your return time is your VQ boarding group time. When you approach the attraction, you then inform the CMs that you are using DAS, and they will send you through the LL queue. We were able to use our boarding pass and DAS in combination to walk onto Remy via the LL, rather than waiting in an excessively long stand by line, once our boarding group had been called.

 

[mshanson3121]

But where were you looking that:


That's not just an uneducated CM if that is what you were seeing everywhere on line.

The Disney blogs. Wdwprepschool, Mickey Blog, a couple others, all said it.

 

[DLgal]

The Disney blogs. Wdwprepschool, Mickey Blog, a couple others, all said it.

But not Disney's own site, right?

 

[lanejudy]

We were specifically turned down for DAS if the ride didn't have a FP+.

Now that you mention it, I do think that may have been true when DAS first launched. Not all attractions had FP at that time. I’m trying to recall which ones still didn’t offer FP+ by 2020, but I know we’ve used DAS at the Carrousel though the queue usually wasn’t too bad for us.

 

[mshanson3121]

Now that you mention it, I do think that may have been true when DAS first launched. Not all attractions had FP at that time. I’m trying to recall which ones still didn’t offer FP+ by 2020, but I know we’ve used DAS at the Carrousel though the queue usually wasn’t too bad for us.

That would make sense as the trip when it happened was back in 2015.

 

[mshanson3121]

But not Disney's own site, right?

Their site said nothing one way or the other recently. But I *do* believe their site said it as well at one point. I'm talking several years ago.

 

[Evita_W]

Yeah, you were told wrong information. Nothing in Disney's official DAS information has ever said that.

We used DAS on several rides at both WDW and DL that did not offer Fastpass. In those cases, you'd enter through the exit. At least one CM at every ride entrance has a handheld scanner for DAS.

Exactly, the DAS is to provide accommodation and it doesn't matter if FP+ was there or not.

 

[DLgal]

Now that you mention it, I do think that may have been true when DAS first launched. Not all attractions had FP at that time. I’m trying to recall which ones still didn’t offer FP+ by 2020, but I know we’ve used DAS at the Carrousel though the queue usually wasn’t too bad for us.

We've been using DAS since it was the GAC in 2009 and have used it continuously since FP+ was launched. We were never denied a return time for any ride, whether it offered FP or not.

 

[Lsdolphin]

Have they begun offering the advance registration for DAS via video yet?

 

[lanejudy]

We've been using DAS since it was the GAC in 2009 and have used it continuously since FP+ was launched. We were never denied a return time for any ride, whether it offered FP or not.

I've never been denied one either, but I looked back and SueM did have that statement in the WDW DAS sticky -- so it must have been part of the official information at one time. I don't see it on the DL & DCA post, so it either was edited out or was never part of the info there.

 

[lanejudy]

Have they begun offering the advance registration for DAS via video yet?

No news as of yet. Genie+ will launched on Oct. 19th, it remains to be seen whether the video calls or any new aspect of DAS will be available starting then or not.

 

[keishashadow]

Yes it did. The DAS could be used in conjunction with a BG number to skip the majority of the line and enter immediately into the first pre-show room. We've done it numerous times and are still doing it at Disneyland for RotR.

To be very clear here

u couldn’t use it as traditional DAS in order to get a BG return time.

Sadly, I’ve observed multiple meltdowns by people who didn’t understand this.

if you had a BG number, yes, you could show it when your group was called to enter line for Preshow area. There is often a wait involved as the ride can be temperamental & recovery times can be issued to those with prior boarding groups