I'll add to this mystery. I called CRO today to see about splitting my resort stay so we could stay a couple nights at POR and the rest at ASMo, which is where the ressie was for. She explained that it would cost more money because we would need to have a 1 day ticket for each of us to enable us to have the dinner plan for that day. I hadn't considered that and told her that I needed request a frig for our ASMo room. I told her I had read there was a butterfly garden at POR and that we raise butterflies in our home, so I was just hoping to spend a couple of days there, but couldn't afford the entire stay at $139.00 a night. I also went on to explain that I had already tried the pin code that isn't a pin code thing last week and that I have no pin code associated with that code (I said what it was) and that I haven't received any postcards since that time. I told her I would keep hoping for free dining. She asked if I could hold a moment while she tried to "adjust" my account. Didn't know what that meant. She came back on and said that it was done and that we were now at POR for 11 nights with the discount. I said "No, I'm not eligible for that discount. I don't have a pin code." She said, "That code is not a pin code and since you knew it, you are eligible." I've checked online and it shows us at POR for the right dates and shows our balance owed as being about $50 more than it was when we were paying rack rate at ASMo. I have written a letter with the girl's name and EXACTLY what was said in the conversation. I in no way attempted to get a code I wasn't suppose to have. I told her I wasn't eligible. She said I was, even though I didn't have a pin code.
So now I'll wait and see. I've printed the page from the internet that shows our dates, location, tickets, dining plan and balance owed after deposit paid.
Mary
Yeah!!



