Getting adaptive equipment at resort

[scroot]

We are getting ready for our trip in just over three weeks. We are staying at the BLT and would like to avoid problems we had obtaining adaptive equipment last time. I remember we are supposed to call a department directly at the contemporary but can't remember which one. I am sure one of you out there can help with the department name. Thanks.

 

[RaySharpton]

We are getting ready for our trip in just over three weeks. We are staying at the BLT and would like to avoid problems we had obtaining adaptive equipment last time. I remember we are supposed to call a department directly at the contemporary but can't remember which one. I am sure one of you out there can help with the department name. Thanks.

May I inquire what kind of adaptive equipment you are thinking about asking for?

I know that I have only called Housekeeping for a bath/shower chair and shower mat. And called engineering for a handheld shower head.

Is that what you are talking about.

They do have a "Complimentary wheelchairs are available for use and are on a first-come, first served basis. Guests requiring wheelchairs are invited to contact the Front Desk of Disney's Contemporary Resort at (407) 824-1000 to reserve a wheelchair prior to their arrival."

Here is a WDW link to what is offered for special accommodations for making a reservation. Looking further down the page on the link you will see some things offered. I am sure some things will come at a price. Those items that I have requested did not have a price.

http://disneyworld.disney.go.com/special-needs-request/


"...Special Accommodations

Please select your requested special accommodations from the list below. Note, there is no guarantee these accommodations will be available at time of check-in.:
Wheelchair Accessible Bathroom
Room for a hearing impaired or deaf Guest
Room for a visually impaired or blind Guest
Roll-in Shower
Tub and hand rails (with wheelchair access)
Tub and hand rails (wheelchair access not required)
Bed raised for Hoyer lift
VIP Clean - for allergies
VIP Clean - no chemicals or scents
VIP Clean - remove all linens (if you will bring own linens)
VIP Clean - replace with new linens due to sever peanut allergies
Double rinsed linens
Air filter replaced and carpets cleaned
Handrails
Carpet has not been just cleaned
TDD kit
Transfer bench and hand-held shower
Extra pillows
Connecting rooms for medical assistance
Hospital bed delivered
Microwave for medical requests
Items removed from room (ex. soaps)
Recliner
Rubber sheets
No down or feather pillows due to allergies
Bringing a service animal..."

 

[scroot]

We need a shower bench and a toilet riser.
During our last stay we discovered that the bed was too low for DW to get out of without assistance so we had to work on that for a couple of days as well.

Thank you for your reply.

 

[dclfun]

We need a shower bench and a toilet riser.
During our last stay we discovered that the bed was too low for DW to get out of without assistance so we had to work on that for a couple of days as well.

Thank you for your reply.

The bed at Beach Club Villas was wayyyy too short for me too. I had them raise the bed up on risers. Just call engineering/maintenance and they'll fix the bed for you, unless it's a platform bed in which case you'd need an extra mattress.---Kathy

 

[Escape2Disney]

Does anyone know the costs involved with some of these requests? I am wondering about the recliner specifically. Sometimes I need to sleep in a chair and was looking into renting one offsite. If they already have something, that'd be better.

 

[RaySharpton]

Does anyone know the costs involved with some of these requests? I am wondering about the recliner specifically. Sometimes I need to sleep in a chair and was looking into renting one offsite. If they already have something, that'd be better.

I know what you mean. I bought a collapsable chair with foot rest and head rest that I carry in my car incase I need it. But, I will ask when I go to WDW in about two weeks.

 

[Jonell]

On our last trip I requested a shower bench and a handheld showerhead for my mother. We were given a "bench" which was about the width and height of a step stool. There was no way a handicap person could use it. I was told that the showerhead could not be changed out in our room. We eventually were moved to a HC accessible villa. So it may save much confusion if you go ahead and request a handicap room.

 

[SueM in MN]

There is more information in the disABILITIES FAQs thread about rooms and special needs. It talks more about what is in room with a roll in shower as opposed to a room with a tub with grab bars. We need a room with a roll in shower and I would not trust that request to doing an on line reservation.

The rooms with roll in showers have a built in shower chair. Most fold up against the wall for people who don't need to use it and fold down for use.
If you request a shower bench for other rooms, what you get will be a standard plastic bath bench. These are about 12 inches deep, about 21 inches wide and have adjustable legs. In the lowest position, they might only be 12 inches high. In the highest position, it would be about 21 inches high. I have never seen one that was not adjustable, but they may exist. If you want to see what one looks like, you can find them in places like Home Depot, Lowes and pharmacies like Walgreens and CVS.
Those are requested from Housekeeping and I would check it before they leave to make sure there are no cracks, that the screws are tight and that it feels steady. Posters have reported getting bath chairs with cracks or loose screws.
Also check the height and ask them to adjust it if it is not good.
Lower heights are usually used by people who want to sit low in the tub, but can't sit on the way down on the floor. Getting in with those is usually a 2 step process - step into the tub, then sit down.

All rooms with roll in showers and some rooms with tubs with grab bars will have a raised seat toilet.

Wheelchairs may be available, but they have usually not allowed them to be reserved ahead of time. Posters have reported a wide variety of experiences with resort wheelchairs. Some were fine, but many have reported the chair they got was in poor repair.

As far as I know, if you need other equipment, WDW arranges for those to be rented from one of the off-site places. In that case, you would pay the same fee as if you rented it yourself, but WDW would take care of the reservation.
This would include things like other types of bath chairs, commodes, toilet raisers, lifts and reclining chairs.

My personal recommendation is to rent those things yourself because you will have more control of what you get.
Care Medical is a full service medical equipment company and should be able to rent most anything you need. Contact information for Care is listed in the disABILITIES FAQs thread in post 2.
Care will work with the resort to deliver the equipment and have it brought to your room. They will also pick it up when you leave.

 

[SueM in MN]

On our last trip I requested a shower bench and a handheld showerhead for my mother. We were given a "bench" which was about the width and height of a step stool. There was no way a handicap person could use it. I was told that the showerhead could not be changed out in our room. We eventually were moved to a HC accessible villa. So it may save much confusion if you go ahead and request a handicap room.

See my post above about shower benches.

They could change the shower heads, but as you found, could is different than will.

 

[digiMom]

Last October we rented a recliner lift chair for my mom from Care Medical. The chair was nice, delivery was on time, everything was good. It was about $150 for 9 days. http://www.caremedicalequipment.com/products02.htm#chairs