Disney Skyliner (Gondola Transportation System) Read Post 1 Now Open!

I agree with this. We were a group of 9 and trying to get all of us (including 3 small kids and one double stroller) into one we definitely felt rushed trying to make it on. We were in fact the culprits that made it stop at a point because we had to reload our car with the stroller going in first instead of last.
If they were to limit occupancy as they do for the ecv gondola's then it would speed things up...smaller groups with strollers are less likely to cause a stop. Instead of trying to fill to capacity just do smaller groups...this also would alleviate the stuck in gondola with strangers problem too.
 
If they were to limit occupancy as they do for the ecv gondola's then it would speed things up...smaller groups with strollers are less likely to cause a stop. Instead of trying to fill to capacity just do smaller groups...this also would alleviate the stuck in gondola with strangers problem too.

That won't always be practical though. I'm a party of 1 or 2 in a few weeks. So I should have one to myself or once my friend gets there just the two of us? That's a waste when the line is long at closing and I'm annoyed in line if that's how they load it because I have to wait longer.

It sounds like they need to tell people that kids and stollera need to load first. Groups of 6 or more can be on their own, anything less when it's busy will be combined.
 
Six operations happen at each gondola station:

1. Cable brings gondolas in, approximately one every 10 seconds.
2. Gondolas are slowed down into a slowly moving clump for unloading.
3. Gondolas reload while still in the clump,
4. An occasional gondola is stopped for a guest in a wheelchair, etc.
5. Gondolas exit and accelerate, and are released approximately one every 10 seconds.
6. Cable carries gondolas away.

It seems to me that at Riviera, when a gondola stops anywhere (always in step 4) all steps stop within a few seconds.
It seems to me that the machinery can be re-engineered so steps 2 through 5 are more independent of each other even within the existing length of the station so that stopping of the cable (steps 1 and 6) occurs only rarely.

(copied from another post) A clump may need to be part of step 5 to assure proper spacing on the cable and this will impose an added delay on each and every guest at all times.

(Step 4 as shown here might occur before step 3 as shown.)

... we definitely felt rushed trying to make it on. We were in fact the culprits that made it stop ...
Right now all I can think of is that incidents like this, fortunately not frequent, may have to be accepted as normal. For strangers, give the boarding guest the last word on electing whether to wait for the next gondola. I could rattle off a whole host of suggested formulas for loading gondolas with or without children or strollers. But there are so many low information voters among CMs, guests, and the general public that all I would get in reply would be the cyanotic emoticon with steam looking like question marks coming out of its head or with twirling pointing thumbed hands at its ears.

Oh, by the way, at every station, alighting guests have a second chance at the loading area although there may be a space in between where the gondola makes a U-turn. A CM may shoo the guest out prior to reaching that space, sometimes stopping the gondola and perhaps everything else in the process.
 
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Oh, by the way, at every station, alighting guests have a second chance at the loading area although there may be a space in between where the gondola makes a U-turn and a CM may shoo the guest out prior to reaching that space, sometimes stopping the gondola and perhaps everythng else in the process.
Guests are not allowed to remain on board beyond unload because the cabin moves through an area with no platform with the doors open. It is proper for cm's to stop the system if Guests cannot disembark safely before leaving unload.
 
Guests are not allowed to remain on board beyond unload because the cabin moves through an area with no platform with the doors open. It is proper for cm's to stop the system if Guests cannot disembark safely before leaving unload.
I’m wondering if that’s not the biggest factor in the multiple stops in early operation?
 
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That won't always be practical though. I'm a party of 1 or 2 in a few weeks. So I should have one to myself or once my friend gets there just the two of us? That's a waste when the line is long at closing and I'm annoyed in line if that's how they load it because I have to wait longer.

It sounds like they need to tell people that kids and stollera need to load first. Groups of 6 or more can be on their own, anything less when it's busy will be combined.
I think there’s an argument both ways. If larger groups are more likely to stop the entire line, then smaller groups without stops may transport more people per minute.
 
I may be off base but it seems to me they are testing the thing under no-stress conditions (ie no weight load on the cars and no screaming babies and whining adults). 😄

what happens when the cars are all under weight and the CM’s have to deal with a long line of people? Do things change?
 
My thoughts (and you know I have great experience because I worked at Skyway in the late 70’s about a dozen times 😂💕)
They need to make the loading area longer (maybe change the queue area so people have more time to board)
The crash/crunch issue happened because of the repeated stoping and starting . Are they stopping and starting during this testing faze? Stopping and starting should be part of the testing.
Would you say that's unsubstantiated speculation or just straight made up?
 
Are there video monitors in the entrance queue that explain how to load? If not, perhaps that is a good place to start (if they are useful at Star Tours, they will surely be useful here.)

Conversely, the audio spiel should probably start debarkation instructions at least one minute out from the stations.

Obviously, there is more of a learning curve for WDW guests than Doppelmayr/Disney fully anticipated. More visual instruction should help, but I think audio is probably most useful; repeated over and over again until everyone can say it in Spanish. 😉
 
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I didn't get a photo of the guy with the long pole with a hook on the end. They were loading the boats and I had to go. This photo is from about 5 minutes before. The gondolas were basically in this position while he was working. He tapped? touched? the top connection fairly quickly and then went to the next gondola.
View attachment 443266
I’m wondering if the pole is for manually releasing the door? I realize you didn’t observe the CM doing that, but I imagine they have the capability. Additionally, high on the hang arm is a metal box with an extendable pin/tab to designate a cabin as stationary load/accessible. Perhaps he was checking the status of the pin on each cabin and tapping as he did so? Just speculating.
 
Would you say that's unsubstantiated speculation or just straight made up?
This happened in a custom, mid-rope unloading zone (Riviera). I think it’s reasonable to speculate that during continuous motion, the cars always maintain enough momentum during all points between the custom loading segment and accelerating to the haul rope. Obviously at the restart before the delay, the acceleration didn’t happen for the teal car.
A physical or other mechanical issue could also be the cause.
 
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Someone reaching up with a stick would have to tug or jab quite hard to actually open or close the doors using the lever up there.

At Riviera the gondolas detach from the cable while entering the station in the same fashion as they detach at a terminal station. The same kind of propulsion system, a stationary support rail and powered rubber rollers and chains in the ceiling, carry the gondolas through. The malfunction that happened at Riviera could very well have happened at one of the other stations.

There is a sharp bend between Riviera and Epcot. I would think that gondolas have to detach from the cable there although a gentle curve would allow gondolas to turn one way (right turns for a clockwise loop) but not the other way without detaching, given the shape of the support arm on top of the car. After detaching, the gondola would roll on the overhead rail at most a few feet by momentum alone.
 
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I’m a little surprised it’s not up and running again since there seemed to be signs of it a day or two ago. 😔

Way way way too much coverage of this incident for it to open this quickly. Non-disney fans who had no idea the gondolas existed now do and it's because they "crashed". Disney will do thorough re-resting and then when it's ready they will probably test it some more.
 
There is a sharp bend between Riviera and Epcot. I would think that gondolas have to detach from the cable there although a gentle curve would allow gondolas to turn one way (right turns for a clockwise loop) but not the other way without detaching, given the shape of the support arm on top of the car. After detaching, the gondola would roll on the overhead rail at most a few feet by momentum alone.
Yes, the cabins do detach at the BW turn. The cable goes around a series of bullwheels and crosses over itself to make the turn.

I believe the design is for each carrier to always be in contact with one or more tires, a chain, or clamped to the cable at all times -- no coasting (but I could be wrong.) The first and last sets of tires are turning at the same speed as the cable is moving, so the carrier can briefly be in contact with them before detaching and after attaching to the cable.
 
Way way way too much coverage of this incident for it to open this quickly. Non-disney fans who had no idea the gondolas existed now do and it's because they "crashed". Disney will do thorough re-resting and then when it's ready they will probably test it some more.

I know I'm out of touch (not on Facebook or wherever people hear things these days) but did this really get that much attention outside of Orlando and people already interested in Disney (pro and con)?

We all want Disney to identify and correct issues and feel confident that the system is safe before reopening, but I hope they don't think they have to spend some random number of weeks/months "testing" just for PR to make people feel good.
 
I know I'm out of touch (not on Facebook or wherever people hear things these days) but did this really get that much attention outside of Orlando and people already interested in Disney (pro and con)?

We all want Disney to identify and correct issues and feel confident that the system is safe before reopening, but I hope they don't think they have to spend some random number of weeks/months "testing" just for PR to make people feel good.

Yes, this did get plenty of national attention. It was all over my Facebook feed, and most national news organizations had this featured as a top story. We don't have a Disney trip planned in the near future (so not visiting the boards), and I saw this story in several places.
 

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