Cruise and Theme Park Operational Updates due to Coronavirus

[Brianstl]

If you resort is scheduled to be open by your check-in date, you should be fine. They said the opening dates are subject to change, so just keep an eye out for any date changes.



The answer to that is clear as mud. On Friday, the wording was "by June 28, New Resort hotel packages and theme park tickets on sale for arrivals in 2021." Today the wording is "Reservations for stays in 2021 will begin booking on Wednesday, June 24."



The news on DTA states, "Guests with current reservations at impacted Disney Resort hotels can request help with modifying their reservation starting Monday June 22. Reservations for stays in 2021 will begin booking on Wednesday, June 24." This was released to all TA's around 5:00 pm today. I know, based on this, my TA is under the assumption that she is going to be able to book anyone for 2021 on Wednesday. It's all clear as mud, right? LOL!

And is it for all 2021? Can people book for the 59th tomorrow?

 

[andyman8]

So no more moving people from closed hotels? Even if it’s just from a mod to another mod?

If your original resort is not going to be open for your arrival date, you can move to any of the resorts that will be open. If you're arriving, for example, before 7/29, you can't move to a moderate because there won't be one open.

 

[Spridell]

What are some thoughts that Disney wont open on July 11th? I think with the spike in cases in Florida that Disney wont open and the NBA wont play a game.

0% chance of them not opening.

Too far a long now. Train is in motion cant be stopped at this point.

-WDW property opens to the public tomorrow
- New reservation system opens tomorrow
- Thousands of CM's have been called back
- NBA and MLS deals have been inked

Its full steam ahead

Now in a couple of months from now we can revisit the topic. And even then I dont think we will see another COMPLETE shutdown. Many modifications if things get bad again but not another complete shutdown.

 

[rteetz]

0% chance of them not opening.

Too far a long now. Train is in motion cant be stopped at this point.

-WDW property opens to the public tomorrow
- Thousands of CM's have been called back
- NBA and MLS deals have been inked

Its full steam ahead

Now in a couple of months from now we can revisit the topic. And even then I dont think we will see another COMPLETE shutdown. Many modifications if things get bad again but not another complete shutdown.

Yeah I definitely don’t think we see another shutdown.

 

[koszmok]

I can`t find the "If your affected call 22nd to modify your stay " on the website anymore

Link please?

 

[andyman8]

The news on DTA states, "Guests with current reservations at impacted Disney Resort hotels can request help with modifying their reservation starting Monday June 22. Reservations for stays in 2021 will begin booking on Wednesday, June 24." This was released to all TA's around 5:00 pm today. I know, based on this, my TA is under the assumption that she is going to be able to book anyone for 2021 on Wednesday. It's all clear as mud, right? LOL!

This is what's on DisneyWorld.com:

Guests with reservations for travel through July 10 may request immediate assistance with modifying their plans for dates in 2020. Those currently traveling July 11 - December 31, 2020 may request assistance beginning Monday, June 22. Modifications into 2021 can be made beginning June 24.

So yeah, things are super clear. I have no idea what's going to happen on 6/24.

 

[IceSkatingPrincess]

Short of an apocalyptic scenario I don't see them turning this all around and not reopening at this point. Things have just gone too far to turn back now.

 

[CastAStone]

Out of curiosity, have we figured out if Shades of Green is included? It looks like they have not come out and confirmed anything.

I haven’t seen anything. I would be beyond shocked if they are excluded, but until it’s official, we can’t be sure.

 

[andyman8]

I can`t find the "If your affected call 22nd to modify your stay " on the website anymore

Link please?

Scroll to the very bottom of this page under Rooms and Packages.

 

[Llama mama]

It seems that way. What I had heard about a week ago was that they were going to make guests pay for resort changes only if they decided to open similarly-priced accommodations. Otherwise, they were going to move value/mods to SSR or the Cabins. It appears they've decided that these openings meet that requirement (at the bare minimum, mind you). Deluxe guests will be nudged toward the villa-side of their (mixed-use) resort if the cash side isn't open for their arrival. That shouldn't be a huge jump in price, especially if they go forward with a small recovery discount (this probably wouldn't be for guests with the Free Dining recovery discount). Of course, this is their "official" position. Given how many "official" positions have been contradicted by phone CMs, we'll find out for sure tomorrow.

I'm honestly not sure. This is the first I'm hearing of this 6/24 stuff.

I believe you . I just did a CM chat and said I am at YC which we love for location and the resort itself.The CM also said technically YC will not be open for your stay. The CM said well good news BCV will be open . I said is that a hint? Lol
He said kinda lol .
So they probably are nudging toward the DVC side of resorts.

 

[Jillfo]

Re the 5 day tickets ... can those be spread between the two trips? If so, that may actually work.

I think I saw one or two people post that they've been told their multi-day tickets can be used as whatever number of individual tickets.

 

[yulilin3]

And is it for all 2021? Can people book for the 59th tomorrow?

I'm assuming you meant 50th? no, reservations will open later this week (by the 28) for arrivals through Sept 2021

 

[rstevens333]

Oops. I just noticed that the language for the passholder previews is Magic Kingdom or Animal Kingdom. I foolishly assumed you could try to sign up for both.

 

[teach22180]

Gosh.

I must be naive. I really didn't think they would charge people because they have to move resorts. What if they want to move, staying at a value but the other value is booked, they have to pay to go to a moderate?
It's not pixie dust to not charge them, it's just good business!

I just can't believe that would happen!

I'm with you! I do not believe they will charge you extra if they move you to a different resort because yours is closed. I believe someone has misunderstood that before the resorts opened they were canceling reservations within 7 days.

 

[Marthasor]

I assumed making my park reservations tomorrow would be considered “taking action”. I mean isn’t this the whole reason we are doing this, so they can measure capacity? If I make park reservations I clearly intend to come if not why bother with the stress??? Plus what about the hundreds of people not on this forum who have no clue and don’t get the emails because y’all know that’s hit or miss

Except you could be making park reservations and staying offsite. Having a park reservation gives no indication if you are keeping your resort stay. You definitely need to take action on your resort reservation if your hotel is impacted by closures.

And is it for all 2021? Can people book for the 59th tomorrow?

Unknown. All that is on DTA is "Guests with current reservations at impacted Disney Resort hotels can request help with modifying their reservation starting Monday June 22. Reservations for stays in 2021 will begin booking on Wednesday, June 24," and apparently that contradicts what is on the WDW website . . . ugh.

This is what's on DisneyWorld.com:

So yeah, things are super clear. I have no idea what's going to happen on 6/24.

Wow. I mean, I know this is information overload for everyone including the people at Disney who have to post on websites and send out notifications, but the info on DTA and the WDW site is just so completely different. I'm just glad we have these boards and other social media sources to get info early each of these mornings so we can find out what people are actually experiencing once a CM picks up the phone (or the park pass system opens). I don't know about you, but I already have a headache and we haven't even started yet! I certainly appreciate all of the info you provide - it's SUPER helpful!

 

[koszmok]

I feel like I`m ready to give up on Disney. After the emotional roller coaster of this week I think I`m finished.

Good luck guys!

 

[michellej47]

Not exactly Disney related, but for our anniversary tonight, my husband and I ate at Rioz. If you aren't familiar, it's one of those Brazilian steakhouses where they walk around with a bunch of different meats and they also have a buffet with sides and salads. We were actually surprised to see the buffet open. You had to sanitize your hands and wear gloves. It looked like it went pretty well. I hope Disney can find a way to reopen their buffets!

 

[Farro]

Anyone who booked a basic package for 2021 and calls to add your tickets on Wednesday, check and see if they also change your room-rate to 2021 rates!

CM also told me that any changes, including those adding tickets to "basic package" offered this year would have their rate changed to reflect 2021 prices because they didn't book at a guaranteed rate.

Only those who booked room only for 2021 and do NOT add or change anything about reservation will keep rate they booked at.

Now this CM seemed to be wrong about a lot of things so I don't think above is true, but just for you to be sure.

 

[Azziefan]

Hi everyone,
I need some clarification do you think that we will have to confirm each day for parks individually then add more? Or do you think that we can select them all at once?
Last, any tips for tomorrow? I’m nervous. Do we think there is any chance Disney open the system early? I’m so anxious

 

[hereforthechurros]

If your original resort is not going to be open for your arrival date, you can move to any of the resorts that will be open. If you're arriving, for example, before 7/29, you can't move to a moderate because there won't be one open.

We’re August but I get what you’re saying. Essentially those who happened to pick a closed resort don’t really have a reservation anymore and need to rebook. Quite a bummer after already getting free dining taken back. But in the meantime I can’t even look online to see resort pricing for our dates. And also need to worry about making park reservations in the midst of everything else.