Cruise and Theme Park Operational Updates due to Coronavirus

[TheMaxRebo]

I just can't believe that! It's such poor form!

Those poor people didn't choose to have their hotel closed!

Yeah, I agree ...sad thing is, at this point I wouldn't be shocked.

I hope they have some plan like give you a few options and at least one of them would be no extra cost but the others would be - like if you are at All Stars the would move to you Pop at no charge but if you wanted instead to move to a deluxe you would have to pay the difference

 

[cristen72]

I meant Mod/Value guests with affected reservations (i.e your resort isn't open on check in date). Chances are affected Deluxe guests would only be changing their rate by no more than $100 (going standard to standard at a Deluxe), whereas if you're booked at All Star Spots and your only choice is Contemporary, that's a sizable jump. The only ambiguous area is guests arriving much later in 2020 at hotels not listed. I'm not sure what you'd do in that scenario.

For some of us with late 2020 reservations, it’s probably not going to matter. I’m booked at AS Movies for check in date of 12/28. Room only, no park tickets.

By the time I’m able to purchase tickets, I expect the parks will be reserved to capacity. So I’ll end up cancelling the room anyway.

 

[Brianstl]

Any idea if people with Room Only 2020 ressies looking to move to 2021 will be able to change to a package on the 24th?

I don’t think even Disney knows.

 

[skeeter31]

I'm so confused--I hope you guys can clear this up for me. We have two 2021 DVC (BLT) reservations: one in February for the Princess and one in April for Star Wars.

In my MDE right now, I have my husband's extended Gold Pass (the date doesn't make sense to me--it's only July 31 and I thought he had a few months on it), and two 5-day tickets. One under my name and one under his name.

Will I be able to reserve parks tomorrow? If yes, will I just be able to reserve February or can I also reserve April?

I should add that he doesn't have a Disney MDE--he's just on mine.

What was the original expiration date of his AP? Check the actual card. It may have expired in March or April and that’s why it was only extended through 7/31. I’m also not sure how extensions were handled with passes with blackout days (if they got the full amount of days the parks were closed added on or just the non blacked out days). Otherwise, come tomorrow, you’ll be able to book 2 park days between 7/11-7/31 and 5 park days (using the 5 day passes) for your trip(s).

 

[mickey0624]

we are booked at the polynesian beginning on August 7th, with the Floridian not opening until September and AKL not opening until late august, where in the world are they going to put everyone? where could they relocate us to?

 

[Bjn10]

 

[zemmer]

Y’all, that wording Carlye posted has been on Disney’s website since they closed in March. We know Disney isn’t the best at changing their info (hello CM who was required to tell me how many dining credits i need for my adr NEXT WEEK). It might not be a reason to get up in arms!! Call and ask but don’t take it as Disney’s sly way of telling you something. That’s giving them to much credit!

 

[Farro]

For the life of me, I can't understand why they are doing ANYTHING with 2021 bookings until they fix the mess that is 2020.

They should have waited a month before unleashing us crazy 2021 people onto the scene!

 

[skeeter31]

we are booked at the polynesian beginning on August 7th, with the Floridian not opening until September and AKL not opening until late august, where in the world are they going to put everyone? where could they relocate us to?

Call tomorrow. That’s all we can tell you

 

[bffer]

You do both. Park reservations on laptop while on phone with CM to change resort. LOL

 

[Ninjagrrl]

So... If I have a room only reservation booked through UT, am I going to be able to call and modify that?!? Do they count as TA bookings? I guess what I'm asking is, if anyone has expense modifying these kind of reservations.
If course it's a 35% off deal....

 

[Farro]

For some of us with late 2020 reservations, it’s probably not going to matter. I’m booked at AS Movies for check in date of 12/28. Room only, no park tickets.

By the time I’m able to purchase tickets, I expect the parks will be reserved to capacity. So I’ll end up cancelling the room anyway.

And that's so ridiculous!

I don't understand. I'm just going to think somehow there is a master plan somewhere and it's all going to work out...

 

[Becky19]

What about the 35% discount for losing free dining? If we have modify to an open resort and pay the difference will we still get this?

 

[yulilin3]

Well, if the latest that Carlye posted is true it seems like some legit news as now if you are in an impacted hotel (that is, your hotel isn't open when you are scheduled to travel) you have to call to change your accomodations or Disey will cancel your stay ... And based on the wording I would expect to have to pay and price difference

(Posted above a few spots but just to reference directly:

https://twitter.com/x/status/1274821761461137409

I read that, I thought that was known already. So I guess there is news today

 

[SaintsManiac]

For the life of me, I can't understand why they are doing ANYTHING with 2021 bookings until they fix the mess that is 2020.

They should have waited a month before unleashing us crazy 2021 people onto the scene!

$$$$$

 

[TheMaxRebo]

For the life of me, I can't understand why they are doing ANYTHING with 2021 bookings until they fix the mess that is 2020.

They should have waited a month before unleashing us crazy 2021 people onto the scene!

I think they are doing that because they want to get bookings in 2021 and they want people to move existing 2020 to 2021 so they need to have 2021 bookings open

 

[FatBambi]

Days like tomorrow make me glad I used a TA for this trip.... Imma do my park ressies while she plays phone tag.

 

[Farro]

I think they are doing that because they want to get bookings in 2021 and they want people to move existing 2020 to 2021 so they need to have 2021 bookings open

I guess, but man, they are going to make for a lot of unhappy people for a while...

 

[andyman8]

Could this mean the moves for no additional cost won’t happen?

It seems that way. What I had heard about a week ago was that they were going to make guests pay for resort changes only if they decided to open similarly-priced accommodations. Otherwise, they were going to move value/mods to SSR or the Cabins. It appears they've decided that these openings meet that requirement (at the bare minimum, mind you). Deluxe guests will be nudged toward the villa-side of their (mixed-use) resort if the cash side isn't open for their arrival. That shouldn't be a huge jump in price, especially if they go forward with a small recovery discount (this probably wouldn't be for guests with the Free Dining recovery discount). Of course, this is their "official" position. Given how many "official" positions have been contradicted by phone CMs, we'll find out for sure tomorrow.

Any idea if people with Room Only 2020 ressies looking to move to 2021 will be able to change to a package on the 24th?

I'm honestly not sure. This is the first I'm hearing of this 6/24 stuff.

 

[skeeter31]

$$$$$

Exactly. They need the capital rolling in. Tons of people are ready to book 2021 for the semblance of normalcy and Disney knows they’ll be able to fill their coffers.