Cruise and Theme Park Operational Updates due to Coronavirus

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TheMaxRebo said:
That is the challenge I see with wanting to open capacity, even if it will enable more passholders to go. Right now, the one draw for people is the low wait times and ability to get a lot done (so that is the value in my spend). If that goes away does the desire from tourists go down even further?

Obviously Disney has a ton more data than we do but I think there are things they could do to increase attendance in the parks but they aren't doing them so to me that means they are ok with the total attendance for now if any increase won't come from those also staying on property, etc - and, rather, see a better impact from reducing costs (e.g., shortening hours) rather than any increase in revenue they see as possible
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I agree. I think they are still in “riding the storm” mode. Waiting til numbers drop in regards to Covid. I’m not happy with their AP customer service, but in other regards their hands are kind of tied. It’s a tough spot. I think numbers are going the right way and if that continues they will be able to start opening up more. It’s going to be a marathon though. Hopefully by Holiday season they are in a position where they feel it’s a better environment to go to the next phase.
 
gottalovepluto said:
... so how ‘bout those Universal hotel closures?

oh! Real q- are guests being moved or just straight up cancelled?
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Clockwork said:
They are being moved, they are basically upgrading resorts for anyone who has to move.
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Aventura guests are being moved to Cabana Bay, not really an upgrade but they’re being offered a $50 hotel dining credit. Sapphire Falls guests are being moved to Royal Pacific or Hard Rock. I called to change my Sapphire Falls res as soon as I received notice, was offered RPR first but requested HRH instead and was accommodated. I was planning to change my package and get an AP with AP room rate at SF, so now I’m out the $200 I was going to save by doing that. ☹️
 
dlavender said:
I agree. I think they are still in “riding the storm” mode. Waiting til numbers drop in regards to Covid. I’m not happy with their AP customer service, but in other regards their hands are kind of tied. It’s a tough spot. I think numbers are going the right way and if that continues they will be able to start opening up more. It’s going to be a marathon though. Hopefully by Holiday season they are in a position where they feel it’s a better environment to go to the next phase.
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Yeah, I do think they could do a bit more for passholders - even if it is "we really don't want you here NOW but here are things we are doing so you know we really want you back in the future"
 
dlavender said:
I agree. I think they are still in “riding the storm” mode. Waiting til numbers drop in regards to Covid. I’m not happy with their AP customer service, but in other regards their hands are kind of tied. It’s a tough spot. I think numbers are going the right way and if that continues they will be able to start opening up more. It’s going to be a marathon though. Hopefully by Holiday season they are in a position where they feel it’s a better environment to go to the next phase.
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I agree that numbers are dropping but at this point that only helps so much. People keep forgetting that there is a lot of people not working right now. I have my doubts things will change much by the Holiday season.
 
Jrb1979 said:
I agree that numbers are dropping but at this point that only helps so much. People keep forgetting that there is a lot of people not working right now. I have my doubts things will change much by the Holiday season.
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Yes we are at the beginning of our economic woes. An accelerated recession. It’s being propped up now but I have a feeling it’s gonna hurt for a while. There are a lot of factors that could be discussed but would steer us too far OT.

The crowds of 2019 probably don’t come back until 2022 at the earliest IMO.
 
yulilin3 said:
Went to Sea World last night for their Electric Ocean event, this is usually held all Summer with food booths, dancers, live performances a special Sea Lions show and fireworks. Basically all the elements are still there just in a more condensed form.
Arrived at 6pm, parked right next to the entrance, temp check is just a walk by, they have the camera that senses people's temp and there are 2 ambassadors monitoring the screen, bag check at SW is a joke, but it was less than 30 sec so I'm not complaining.
Wacthed Sea Lions Tonite, exclusive to the event and my favorite show, they are so good at social distancing their guests in theaters, along with ambassadors holding signs reminding people to keep their masks on they had a spiel before the show every 5 min reminding people to do so. Also they let out the theater in sections so not everyone just gets up and goes.
Headed to Orca encounter (my least favorite show but people love watching it on stream) and a huge lightning storm hit so the show was eventually cancelled. Headed to seaport, their main area for the event and at 8:30pm they had turned off the music so I was convinced the fireworks at 9pm would not be happening, started heading out and decided to spend some time in the dolphin nursery, the dolphins love looking at us, they were just at the glass looking back, all of a sudden the music came back on, so I headed back to the main area and saw a duo jumping on seesaws, very cool, the dancers have light on masks on along with fun hula hoops. Everyone stayed distanced, they have markers all around this area to help out with that.
At 9pm fireworks launched and this is, by no means, Disney quality show, but I didn't expect to get emotional watching fireworks again.
SW leaves their fireworks markers out all day, on the ground, I truly believe Disney can do the same and they just choose not to to save money, I'm not faulting Disney I'm just saying it can be done, no castle projections there are so many spots that on regular, super crowded days are empty to watch the fireworks.
Leaving after the fireworks was great, a lot of ambassadors screaming, reminding people to keep their masks on until they were in their cars. Of course did have the family that was not wearing a masks yell back "shut up" ugh.
Today starts SW Draft Beer Festival, their bar by the water was busy last night, but each group distanced, with the music and the lights and the nighttime feel it was great to have that party atmosphere again
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Omg this makes me want to do a day at Sea World :)
 
TheMaxRebo said:
Yeah, I do think they could do a bit more for passholders - even if it is "we really don't want you here NOW but here are things we are doing so you know we really want you back in the future"
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I would have loved just being able to lock in the renewal price for a later time frame. I am sure it would have been super complicated to manage with so many different expiration dates but maybe they could have offered a 365 day renewal window for those who had APs with original expiration dates during the closure or something like that. My plan had been to renew my May 2020 expiring pass twice and then let it lapse for a bit based on my trip plans over the next two years but even with the extended expiration date of October, this plan no longer made sense based on when expect I will feel comfortable to return so I just requested the refund.
 
KBoopaloo said:
I would have loved just being able to lock in the renewal price for a later time frame. I am sure it would have been super complicated to manage with so many different expiration dates but maybe they could have offered a 365 day renewal window for those who had APs with original expiration dates during the closure or something like that. My plan had been to renew my May 2020 expiring pass twice and then let it lapse for a bit based on my trip plans over the next two years but even with the extended expiration date of October, this plan no longer made sense based on when expect I will feel comfortable to return so I just requested the refund.
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Yeah, I had thought from the start a decent option would have been to let people cancel their passes but retain that renewal discount for the next time they get a pass. This way for anyone who doesn't feel comfortable going or feels the reduces experience is not worth it you just cancel and then sort of come back when you want without any loss of benefit
 
chicagoshannon said:
If they increase capacity they really need to open more food options and ride capacity. We've seen how long the lines are already getting on weekends. So I don't think it's smart to increase capacity before doing those things or some people won't feel safe and others (the out of state "spenders") won't come because they have to wait too long to ride.
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Yes the supply and demand dance at this level is a challenge
 
TheMaxRebo said:
I agree with this - the challenge is that we live in a consumerist society which is dependant on people going out and spending $. And without that many businesses and even industries will go out of business - an example of this is gyms in NY have out together a class action lawsuits saying that by gyms not bring allowed to open under any conditions (which is the case still in NY) the industry will go under.

So wanting to enable society to function as it has been built up as, to the extent possible to as safely as possible to do, I totally get. And if we can't/won't/ don't agree on what that looks like then we need to prop up these industries so they are around when we eventually will want them

And there are no perfect answers
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NY is releasing its gym reopening guidelines this Monday. I live in CT on the border of NY and I cannot tell you how many NY license plates I've seen in my gym's parking lot over the past 2 months. Gyms have reopened very safely here without any reported outbreaks. I'm pretty confident NY gyms can do the same and hoping they all survived during the shutdowns.

https://www.cnbc.com/2020/08/14/cor...ys-to-reopen-in-nyc-and-gyms-may-be-next.html
 
Marthasor said:
NY is releasing its gym reopening guidelines this Monday. I live in CT on the border of NY and I cannot tell you how many NY license plates I've seen in my gym's parking lot over the past 2 months. Gyms have reopened very safely here without any reported outbreaks. I'm pretty confident NY gyms can do the same and hoping they all survived during the shutdowns.

https://www.cnbc.com/2020/08/14/cor...ys-to-reopen-in-nyc-and-gyms-may-be-next.html
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Yeah I saw that - my wife usually goes to her gym everyday and not being able to has had a significant negative impact on that

I know very recently Cuomo also said he thinks gyms are unsafe so while this might be good news I am not holding my breath
 
Hettie said:
Aventura guests are being moved to Cabana Bay, not really an upgrade but they’re being offered a $50 hotel dining credit. Sapphire Falls guests are being moved to Royal Pacific or Hard Rock. I called to change my Sapphire Falls res as soon as I received notice, was offered RPR first but requested HRH instead and was accommodated. I was planning to change my package and get an AP with AP room rate at SF, so now I’m out the $200 I was going to save by doing that. ☹
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We got a different offer, they offered Royal Pacific to us. It could be that Cabana Bay was full though. Sorry about your 200 dollar loss, that STINKS.
 
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