We have been staying at OKW twice a year since 1993 and haven't seen any roaches, palmetto buggs, or whatever else they are called. We have seen the little lizards or salamanders or whatever they are called and had one or two get into the room over the years, but that's it. Have also seen the tree frog - only once or twice so I definitely won't worry about the bugs. We have always noticed that they are out spraying the grounds behind our condo at least once a week. Maybe, this was an exceptional year for these bugs. We were there in May and didn't see any. That said, I won't hesitate to call Housekeeping/Maintenance if I had a problem with them and they would definitely get a call if there was mold anywhere. Also, I agree with one of the other posters about people not reporting other problems. We checked into our unit once and the door to the cabinet in the dining area was literally hanging over the hinges and someone had broken the bedroom door to the patio and there was some problem with the refrigerator. We called maintenance and they were there within the hour and fixed everything.