That is really disappointing that Mason is being so dismissive. They are my preferred title company and have always been responsive to me. Closing has usually been about 4-5 days after sellers signed. With that being said, I literally emailed them like every two days


I do think they could be a little faster, but with you its taking too long and not making sense. Not sure who your title agent was, but in the future, Jordan Jones at Mason has been really great to me and I used her twice.
The Disney members admin email is
members@disneyvacationclub.com
They are the ones who the title company forwards the documents to and then handle the membership processing. They are a small team that can be reached thru email only. It takes about 5 days for a response.
They will give you an exact date of when your documents were received by them if you ask which is really reassuring and they'll tell you it takes 3-5 weeks to process which is usually incorrect and it is much quicker, id say average now is around 14-21 days.