Worst room you've ever gotten?

[intamin]

That meets the letter of the law, unfortunately. From the point chart:


Even though this is technically true, I suspect there will be some view reassignments as was done at BLT and AKV-K.

I meannnn if it was looking straight at it sure but to get that view I had to look all the way to the left and it is actually impossible to see without stepping out onto the balcony and going all the way to the right and then turning all the way to the left to see the park covered by Grand Flo. Even the tip of Space Mountain is being generous.

 

[intamin]

If you haven't done so already, write to Member Satisfaction. Written feedbak tends to carry more weight.

Is there a link or an email I should be sending this to? I'll gladly do a writeup so nobody else gets this room at least as a TPV.

 

[Brian Noble]

Not sure if this one is still valid. The Contact Us page no longer has it.

dvcmembersatisfactionteam@disneyvacationclub.com

If you bought Poly direct, especially if you did it recently, you can probably also ask your Guide to give you a contact address.

 

[Chili327]

Get to sit and relax and see what bus passes. Can step right outside your front door and jump on, at bus stop, after it turns around just down the street.

Yea I was further down by the turn around and tried to time it right but it was just too far from the bus stop. lol

 

[matt_in_nh]

Not DVC but For me it was my first stay onsite, just as Covid was starting....All Star sports before the refurb...Dirty bathroom privacy curtain....all the furniture was broken in some way. I was not going to stay onsite again but then I read about the refurbs and gave Pop a shot, it was good....then learned about renting DVC points, did that a couple times, now I am a groupie of sorts.....what happened?

I do agree AKL needs refurb but they are way better than the situation All Star Sports was in...

 

[Instagramhusband]

Tie for us. One room was a room that someone had smoked in and my wife has a sensitivity to it. The other as as the OP described a 1st floor accessibility room.

To be honest we only complained once. I don't want to be "that guy". We go very frequently so the law of averages just caught up with us. 2 bad rooms out of 65 plus stays on property, is a pretty good ratio of good experiences with rooms.

 

[sndral]

Ironically, the worst room I ever was assigned was for a cash reservation to Poly, before there was DVC there. The room was supposed to be marina view. It was the last room on one end of the Fiji longhouse. The view was of very overgrown vegetation. It was so dense that you could barely see through it. Walking out on the balcony was like walking into a forest. I marched down the front desk and demanded to be moved immediately. Fortunately, I was able to move down the hall to a room with a better view.

My worst view was several years ago in 2 cash rooms at the Poly as well. At the time they were called ‘garden’ view, my one request was for a balcony. They gave us non balcony 2nd floor rooms fronting the parking lot - I asked to be moved, they had nothing available until the next day so I opted to stay put, but did respectfully suggest that calling rooms that viewed the equivalent of a used car lot a ‘garden’ view was a stretch . I also never stayed at the Poly after that.
A long time ago after long cross country flights & a very late arrival at POFQ we walked into a room that had not been cleaned - beds unmade, previous occupant’s garbage strewn about - we had 2 rooms & the other was fine, but we wheeled our suitcases back to the lobby & they gave us 2 side by side clean rooms, both an upgrade to water view & one being on the corner .

Ive wondered how the view reclassification works. Does Disney have to eat the cost of the points since the room view didn’t exist to justify the points they sold or do they just rebalance the cost by changing points of the room views overall? I really feel like this is happening enough if they pocket the points and just rebalance it’s some sort of fraud. They shouldn’t be able to constantly sell rooms as having a view it doesn’t and pocket the money from the points that never should have existed.

They’ll have to redo the point charts if they reclassify the views, w/ AKV I think(?) the standard views went up a bit to absorb the loss of the Jambo reclassified savanna view points.

 

[JackosinDIS]

They’ll have to redo the point charts if they reclassify the views, w/ AKV I think(?) the standard views went up a bit to absorb the loss of the Jambo reclassified savanna view points.

It would be a little awkward for them increasing the standard view here, given they have been matched to the longhouse points charts. Will be interesting to see what they do!

 

[intamin]

Not sure if this one is still valid. The Contact Us page no longer has it.

dvcmembersatisfactionteam@disneyvacationclub.com

If you bought Poly direct, especially if you did it recently, you can probably also ask your Guide to give you a contact address.

Thanks! Lengthy email sent. I really am not even happy about the 300 dollars, if I could I would've taken all of my points back. I'm local and would've rather have slept in my own bed. But anyways, we'll see if anything comes back from this.

EDIT:
Email still works.

 

[ML_LovesDisney]

Hey everyone, I just checked into the Island Tower at Disney's Polynesian Resort. I booked a theme park view studio for 1 night for 39 points per night back in December. Some time last week, I requested to be placed on floor 7 or higher. I'm not sure who I hurt or what I did to deserve this but I ended up with a first floor accessible room. No view of Magic Kingdom whatsoever. Attached is the room view we got. Plenty of people walking by I promise. Also attached is the accessible shower we did not request. Pretty disappointed since this was just a one night staycation. I know the 7th floor or higher was never guaranteed, but being given a room that clearly does not have a view of Magic Kingdom and is also an accessible room when paying 39 points a night for a studio is unacceptable. They did finally agree to give me 300 dollars as compensation but I was kind of hoping to use this trip to help the wife see why we should own at Poly and I'll admit it's left a sour taste. Anyways, it just made me wonder what were some of your least favorite rooms you were assigned? View attachment 943388
View attachment 943391

It's really a shame this happens with the amount of money our points cost. Sorry this happened to you, especially on a 1 nighter. We had a similar situation, but it was a cash stay at Grand Floridian in 2019. Room was "okay" but the bathroom was accessible and needed a renovation terribly (fixtures were old, rusty, and had rust all around the faucets in the shower, the shower was very dark). I am not typically a person who complains or is nitpicky, and I complained. They gave us like $600 room credit since it was a cash stay that time. I would never stay at GF again though, I think their rooms and bathrooms are awful for the price. Unfortunately, when you have these experiences it makes you hesitant to ever stay at that resort again and have your trip ruined.

 

[sndral]

It would be a little awkward for them increasing the standard view here, given they have been matched to the longhouse points charts. Will be interesting to see what they do!

In researching AKV a bit more, I think DVC actually slightly increased the points required for the remaining savanna views rather than the standard views. They also reclassified 2 grand villas over at Kidani from savanna to standard around the same time. The point costs for view type at Jambo/Kidani still matched after the reclassification.
Only the PIT has theme park view, so if they downgrade the first couple of floors from theme park to preferred view it might be easiest to just up the point cost of the remaining upper floor theme park views .

 

[Orsino]

Our worst was OKW. Some rooms are right next to the busy road. We couldn’t sleep. Thankfully they moved us after the first night. I know most rooms aren’t like that but we aren’t willing to try OKW again because of it.

 

[Ronaldo17]

We had a room at SSR that was completely blocked by trees outside, very little daylight and it was damp. We complained after one night and were moved next day.

 

[Mle8308]

They tried to give us that room at 89 points a night. They ended up giving us a 4th floor room facing Grand. They said that anything facing the water and not the golf course was TPV. We all need to complain so they reclassify some of those first floor rooms.

When is that studio ever 89 points for one night??? I do agree it should not be a theme park view.

 

[ehh]

They’ll have to redo the point charts if they reclassify the views,

Not necessarily!

As aggressive as they were with making rooms "Theme Park View", they were not nearly as aggressive with the "Preferred View" designation. In theory, if they downgrade some TPV to Preferred View, they could also upgrade the best Standard View to Preferred View to offset the points lost by the TPV>PV downgrade.

I don't think many people would mind if the higher floor Standard Views facing the Monorail were reclassified as Preferred View...the Penthouses and other rooms on the top two floors are already "Preferred View" already. What's another floor or two.

 

[ilovebassets]

Studio room at beach club villas immediately next to the elevators. I'm not normally sensitive to that kind of thing, and my husband sleeps through anything. We were both up all night long from elevator noise. It was insane. Never heard anything like it. They moved us to a standard room in the main hotel the next day without any issue.

 

[disneylandtour]

I feel the worst rooms at any DVC are on the back side of Disneyland Villas--overlooking urban sprawl and smog. I'm not sure what the fix is there. But presently, it's not great. No Disney vibe at all.

 

[Tatebeck]

Agree with the others that that is ridiculous view price gouging going on. We haven't had anything that bad, but we did have a BLT lake view last year that I 100% would have thought was standard view.

Our curse for room requests is that we never seem to get anything close to what we ask for, which isn't much. Our usual request is just near the elevators. The first couple trips we had were at the very end of the hallway and after doing around 30k steps in a day those last steps are rough. So we started requesting "near elevator" on every room for every trip and only on our 10th room assignment since becoming members (earlier this year) did we finally get a room that wasn't one of the last 3 or so rooms in a very long hallway. 10% success rate so far.

 

[LittleBitGoofy]

Studio room at beach club villas immediately next to the elevators. I'm not normally sensitive to that kind of thing, and my husband sleeps through anything. We were both up all night long from elevator noise. It was insane. Never heard anything like it. They moved us to a standard room in the main hotel the next day without any issue.

Yep. Worst DVC room for me was BCV, top floor, but several rooms away from the elevator shafts. It was the motor system directly above the bedroom side of our 1-bd that was the problem. It would start back up in earnest around 3/4am and kept me up for half the week until they moved us. Incredible noise.

Adding to that room's problems, it was directly over the smoker bench location.

On the narrow plus side, we could see EPCOT fireworks from the room. So for as much as BCV rooms don't have views, that one actually did. But I was much happier two floors down and views of the threes once they eventually moved us.

 

[Smugpugmug]

Based on the replies, I see that the majority of people are equating worst room with the view in particular but my worst rooms had to do with the actual condition of the room. Top 3 were a 1 bedroom in Hilton Head Island, 1 bedroom at Boardwalk and studio at BLT. All 3 of these rooms had stuff in the room that was straight up broken. For HHI, it was the shower and yes we did call maintenance to fix it. For Boardwalk, it was all of the knobs for the drawers in the kitchen and also all of the appliances were gross looking. For BLT, the sliding door to the bathroom almost fell off. I had to slide it super carefully so that it wouldn't fall off but it was really bad. That door was hanging on by a thread.

All 3 of these resorts have seen refurbs that have *hopefully* fixed these issues but that doesn't excuse the condition the rooms were in when my family and I were staying in them. To be clear I'm not mad about it now but those rooms were far worse than any view I've gotten in another room.