WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

[lanejudy]

No info about ticket sales yet. I think they want to see how things get started. I wouldn’t worry about January at this point. So much can (and will) change between now and then.

 

[2letterwords]

Since someone mentioned making sure your resort reservations are on MDE I opened it on my phone and noticed I only see the first resort of our split stay listed. I can see both on the desktop site, but not in the app... is that normal? I cant scroll or swipe in any way to see the second resort, nor do I see a way to readd it using a confirmation number. Normally I wouldn't care, but I know sometimes things work better on one platform or the other on release days so Id like to have both options ready to go...

I see both of the resorts for my split stay on the My Plans page but only the first on the Resort Hotel page. It's been like that for a while.

 

[Milo247]

Yes.

Thank you!

 

[yulilin3]

I used to have this all down to a science and now I feel totally lost and anxious about our trip....even though its still several months away....

We have a trip planned for January 2021.
Majority of our stay is in a DVC (points rental/non-DVC members) & one additional night in WDW hotel booked direct through Disney.
I'm not too worried about Fastpasses-we have pretty good park strategies. Don't care too much about dining reservations-we will find places to eat (though I'm fully prepared for my kids' disappointment if Akershus or other character meals don't open.)

I'm super worried about park tickets. We don't have them yet. My parents are traveling with us and they are AP holders, so I'm guessing they don't need to worry. Should I worry about the rest of us?

Does anyone have any links they can put on here that have any info about how Disney is thinking about handling ticket sales once they unfreeze them?

Thank you

Check first post for up to date info. Whenever news comes in that page gets updated.
As far as tickets nothing has been said

 

[aristocatz]

Check first post for up to date info. Whenever news comes in that page gets updated.
As far as tickets nothing has been said

Thank you so much. I feel so out of the loop and I think I might just need a reference point. Thank you-I will check in on this thread.

 

[yulilin3]

Thank you so much. I feel so out of the loop and I think I might just need a reference point. Thank you-I will check in on this thread.

We're all feeling the same way. You're not alone

 

[HokieRaven5]

-

 

[Kimrlav]

Quick question: If your tickets are in My Disney Experience are they linked to a resort reservation? I have 7 day PH tickets from a canceled May trip and the 2 day non-park hopper that I needed for the recovery free dining assigned to my name. Do I have to put my reservation confirmation number linked to the tickets? Any advice is appreciated.

 

[soniam]

Quick question: If your tickets are in My Disney Experience are they linked to a resort reservation? I have 7 day PH tickets from a canceled May trip and the 2 day non-park hopper that I needed for the recovery free dining assigned to my name. Do I have to put my reservation confirmation number linked to the tickets? Any advice is appreciated.

Yes, they are linked if they are in MDE. You don't actually link them to a hotel stay. Is your hotel stay listed in MDE?

 

[Kimrlav]

Yes, they are linked if they are in MDE. You don't actually link them to a hotel stay. Is your hotel stay listed in MDE?

Yes - at a currently closed resort, but it is in MDE. Thanks so much for the information!

 

[Doingitagain]

I wonder if you can use online chat for the pre-July 10 ADRs as well as the phone.

 

[Mom2Anna&Elsa]

Our stay is 7/5-7/13.... I’ll obviously be able to make my resort dining reservations on Thursday morning, but I wonder if additional resort dining options will be available starting 7/11, and if I can make those ADRs at the same time.

I’m sure I’ll be asking a very confused CM on the phone and will get the answer “we will find out what additional resort and dining options will be available starting 7/11....soon.”

 

[kylenne]

I see both of the resorts for my split stay on the My Plans page but only the first on the Resort Hotel page. It's been like that for a while.

As far as I know that’s just how it is. “Split stay” is really a fan term, Disney doesn’t use it and they’re literally just counted as multiple reservations in that sense. Any time you have multiple reservations booked, “my resort” just shows whichever is soonest.

 

[JM23457]

Hah,

Do you have:

• Fever or chills - No, it's 95 degrees and humid and I'm not even close to chilly.
• Cough- No, only when I see my Resort portfolio.
• Shortness of breath or difficulty breathing- No, only because of the mask I'm forced to wear.
• Fatigue- Yes, I just got off the Red Eye and haven't slept in 48 hours.
• Muscle or body aches- Yes, from lifting my Wife's 50 pound suit cases.
• Headache- Really?
• New loss of taste or smell- No, but I was hoping to get to taste something at a Disney Restaurant if I can get an ADR.
• Sore throat- Yes, from yelling about this craziness.

If I have any of the symptoms on the list, I'll just tell Disney that I plan to be symptom-free "soon".

That should take care of it.

 

[soniam]

Jambo won't be open immediately.

https://twitter.com/x/status/1273084526458277888

 

[JM23457]

I'd love to know the actual dates of the "initial reopening period".

 

[TeresaNJ]

I just received an e-mail fro Disney saying that it was being sent to confirm a recent change to my account info. I was looking at all my info today but did not change anything. It has a vaild Disney phone number and a link (which I would never click). Anyone else get something like that? Could I have received it just because I looked at my profile info but didn't change anything??

Yes, I was getting these all day yesterday, and with the first one I actually went in and changed my password because it showed I logged in from North Jersey, and I live in South Jersey. It wasn't until the third email notification that I saw that in small print it said location may not be exactly where you are. Why would they do that? Caused me about an hour of high anxiety, and I even changed my email password. Ugh.

 

[kylenne]

I'd love to know the actual dates of the "initial reopening period".

You’re likely to wait awhile. I doubt Disney even knows exactly how long it will last, I would imagine at least part of the equation is contingent upon what’s going on in the rest of the counties and state.

Now is not a good time to go if you need hard and fast answers for everything tbh.

 

[Randywatson79]

I'm curious what they will consider a fever, and how they plan to enforce it.

With people standing in line in 90+ degree weather there's going to be a lot of false positives (and then angry guests) if they take temps at the gates.

My son has therapy, which is back in session, but takes a lot of precautions. One of them is taking temperatures of the parent and child as they wait in their car. There's been a lot of false positives there, and annoyed parents who drove up to 30 minutes, or whatever. I can only imagine the tantrums from people who came from far away places and get a high temp reading because they stood out in the heat for 20 minutes, or have a hot kid in a stroller.

 

[osufeth24]

You’re likely to wait awhile. I doubt Disney even knows exactly how long it will last, I would imagine at least part of the equation is contingent upon what’s going on in the rest of the counties and state.

Now is not a good time to go if you need hard and fast answers for everything tbh.

agreed. Could be 1 month, 3, 6, 9 a year. Who knows. Unfortunately I do think politics will play a part too (in the sense of when can they start lowering restrictions without getting backlash from media/politicians)