WDW COVID-19 Operational Changes- Reservation System-Rope Drop Procedures

Okay, take this with a grain of salt, I know CMs usually know nothing and are just contradicted by other CMs, yadda yadda, but based on the language that you need a ticket "for each day" to make a park reservation, I called in to ask what they plan to do for my 3-day "water parks and sports" ticket and if I'd be allowed to change it.

Very interestingly, he at first thought I was talking about the hopper plus tickets (i.e. hopper with water parks) and said that my ticket would be converted to a regular hopper without the water parks. Again, not sure if he really knows anything, but thought it was interesting that he was saying that hopper would still be an option.

Once I clarified I had the one-park-per-day ticket with water park and sports option, he said I would be given an option to modify my ticket to remove the water park add-on and add theme park days by phone once they open up ticket modifications, which he said would be announced on the website and that I should keep watching for the announcement.

So it does seem like we have quite a few CMs telling us that big announcements will be happening "s--n" (tee hee, love that).
 
I mean, joking aside, an announcement needs to come soon. We're basically 3 weeks away from mk/ak opening, 2.5 weeks from the 7 day grace period to cancel.
Yes, I thought it would have come at least 30 days before Parks open on 7/11. I was wrong.
 

I think it will start at 30 for the next few months and the 60 day ADR will go into effect later on when the park reservation system moves to at least 60 later on.
and that makes sense too - I mean, at some point you have to pick a park and then see where you can eat within/around that park....

I think for now until they can get ahead of the cluster that will be the mad rush to book a park reservation and dining it will be a free for all to get whatever you can get.

I did watch the DIS Unplugged and I was not happy about their "discussion" today when it was brought up "what if you could only get ONE PARK for your entire stay"? WHAT? I can't do one park for the entire 5 days I'm there in Aug...I can deal with 1 park per day but not 1 park for 5 days..

ugh..
 
I can’t figure out where to pay my balance. Do you mind pointing me in the right direction?
Do you have a package or a room-only reservation? Room-only has to be paid by phone. A package should have a link in MDE -- I think it only appears on the website (not the app) -- but sometimes the link is missing and you have to call.
 
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I can’t figure out where to pay my balance. Do you mind pointing me in the right direction?
I did mine on a desktop computer, not mobile app. I just clicked on "my Disney experience" in the top right corner and next to my reservation was my balance due and next to it a link I could click to make a payment. I didn't see this option on the app.
 
I did mine on a desktop computer, not mobile app. I just clicked on "my Disney experience" in the top right corner and next to my reservation was my balance due and next to it a link I could click to make a payment. I didn't see this option on the app.
Thank you! I’ll check there again.
 
I feel like everyone is getting updates via email but ME....and I've opened, closed, shut down, re-opened and everything to my MDE but I'm not getting that message either - I wonder if it's a pop-up message or on a screen??
You're not alone. We're DVC owners, have APs, and have trips booked in July and October, and a cruise in Septemeber and have received no communication.
 
Seems like all of this was already known before today, all the links go to Disney pages that have been out there awhile, or small details like dining reservation already covered by today's news in other posts, but FWIW just received the following (really long) e-mail from Disney.


Subject: It's time for magic! Info on your upcoming stay.

Returning to a World of Magic

Your Disney Resort Hotel Stay


Though some of our experiences have changed, the magic will always be here. And we're so excited to finally be able to share it with you and let you know of a few important updates before you arrive.

We'll go over a few of the measures we've put into place for the well-being of our Guests and Cast Members in this email.

To learn more, please visit here.

Your Reservation

Confirmation #XXX
Arrival Date XXX
Departure Date XXX

There have been impacts to Resort Benefits and amenities and some offerings may be temporarily unavailable. In addition, certain Disney Resort hotels will be closed during your stay.

Check here for the latest details.

Things To Do Before You Arrive
Review our Health Acknowledgment module
For more details, visit here.

Check-in Online
To limit physical contact during your stay, it is important to use online check-in and enjoy the ease of going direct to your room upon arrival.

Arrival
Driving? Click below for directions and details on Resort parking.

Directions

Parking

Flying in? Click below to find out more about transportation from and to Orlando International Airport. Find out more, here.

Resort Transportation
Complimentary Resort transportation to and from Disney Springs® will be available in limited capacity to allow for physical distancing.

Theme Park Closures
Our Theme Parks and Water Parks will still be closed during your travel dates. We will begin a phased re-opening on July 11. However, Disney Springs® is currently in a phased re-opening with many retail and dining locations ready to welcome you. For more information on locations open at Disney Springs®, please visit here.

Dining During your Stay
Select dining locations and experiences will be available during your stay. However, they may be limited to manage capacity and ease physical distancing. To learn more about current dining options, visit here.

To make dining reservations, beginning June 18, please give us a call at 407-824-1391

My Disney Experience App is your key to it all
To stay up-to-date during your visit, it is more important than ever for Guests to download and setup the My Disney Experience App on their phones. You'll use it to minimize physical contact during your stay and enjoy the ease of services such as:

1 Your Digital Room Key Unlock your door with your phone.
2 Dining Check In at table-service restaurants (available at select Resorts).
3 Mobile Ordering at Quick-Service Restaurants (available at select Resorts).
4 Chat with a Cast Member if you have questions during your stay.

Please customize your MagicBand now.
For more information, click below.

Customize Now

Health & Well-Being Measures

We can all do our part to look out for the well-being of our fellow Guests and Cast Members. Please be sure that everyone in your party is aware of these updates before you arrive:

Face coverings will be required for Guests 2 years and older.

Physical distancing measures will be in place throughout the Resort.

If you or anyone in your party is experiencing a fever of 100.4 or more or feeling sick in any way, please contact us to reschedule your visit.

We will be asking you to wash or sanitize hands frequently. For your convenience, hand washing and sanitation stations will be available across the Resort.

It is recommended all Guests use cashless or contactless payment options, such as MagicBands, credit cards, debit cards, Disney Gift Cards, and mobile wallets.
 
Jaw drop. Phone only? NOOOOooooooooo. The wait times are going to be madness. This is some complete bull-soon. pirate:
Im wondering if the space is so limited now that opening it online would create a bigger issue.
Over the phone gives each caller more time in between reservations ands that way they can cut each meals capacity in a more efficient way?
 













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