I am so sorry I don't know these people's names, but they were so great!
Last year, I lost my Baggalini on the Dinosaur ride at AK. In the motion of the jeep, somehow it must have got knocked out of the car because when the ride stopped, it was gone.

I was panicked - I had my camera and all that, but also my wallet with $$, credit cards, my ID, etc - and we were going to board the Wonder a few days later and I was panicked that I would not get my ID in time and also that I would not have any $$!!
We filed our claim at guest services at AK with a very nice young man, who told us that they would have to stop the ride that night, and that each night they inspect for sunglasses, pop bottles, etc and then they turn things into Guest Services and I should call them the next morning.
So I am a nervous nellie

and later that afternoon as we're lounging at the pool, I can't get it off my mind. I got into SSR and talk to the concierge, a LOVELY gentleman. I explained my situation and started to get teary again because I was so nervous. He was very kind, and called the AK Guest Services directly. I explained the bag (how many bags are lime green?

) and he said they might have a bag that matches that description, but of course they can't tell you for 100% sure that it's yours since they don't search inside.
So I rush off to AK and there it is!!!!

I was so excited to have it back - the gal at the Guest Services was also SO nice, I gave her a hug because I was so grateful!
And that Baggalini, not a tear on it! They will for sure be getting my $$ next time I need a bag!
That really saved me on that trip; we were traveling with my brother and SIL so if push came to shove, I would have had access to money and could have borrowed from them, but it was nice to have a happy ending!
