Poll about Magical Express.....

[Chip 'n Dale Express]

The guest satisfaction polls show DME as doing very well. I can't release numbers, but it was better than I expected.

 

[goofy4tink]

1) When did you receive your ME luggage tags
Left on June 18, a Sat. Got our tags the Weds before.

2) Approx. time you arrived at MCO
Arrived at 11:50 a.m.

3) Approx time you left on DME
12:20

4) Name your resort and approx time it took to arrive at your resort
BCV and we were checking in at 1:00

5) Did you have any problems with luggage?
Nope, none at all, we got into our room at 2:30 and our bags arrived at 3!

6) Overall rate your experience with DME on a scale from 1 (worst) to 10
(best)
About an 11


Used it again two weeks ago...didn't get tags but I booked only 6 days before I left, then did only carry-on anyway. Still only took about an hour and a quarter to get from DME check-in to our resort check-in. Great service.

 

[tikkipoo]

Bumping
Let's hear some more good news!

 

[taximomfor4]

I'd love to hear everyone's experience with DME. If you've used it, can you please answer these questions for me and add any other comments. DH is curious if we should try to arrange other transport if that is even possible at this late date. DH hates waiting. THANKS!!!!!

1) When did you receive your ME luggage tags

2) Approx. time you arrived at MCO

3) Approx time you left on DME

4) Name your resort and approx time it took to arrive at your resort

5) Did you have any problems with luggage?

6) Overall rate your experience with DME on a scale from 1 (worst) to 10
(best)


First Timer
Wilderness Lodge
June 8-14th

1) 20 days before departure, but they were very very wrong

2) 11:30am

3) 12:15pm

4) All Star Sports, about 45 minutes (first stop!)

5) Yes, 5 of our 6 suitcases were in our room 8 hours later...had to call and ask them to please find and deliver my suitcase! Then, when leaving (from WL), continental had apparently randomly flagged our family for some security thing. We could not check our bags outside WL, so had to drag 4 kids and 13 bags through airport checkin line at airport...after being driven by taxi when WL would not let us board our DME bus, saying it was the wrong bus. They were wrong. Was NOT a driver's fault, that we can see. It was the guys at WL who insisted that it was the 335 bus NOT our 405 bus.

6) If they charged $1 for DME, I would not use it. We were too unlucky this time, which caused unnecessary stress. Had to fight with WL's DME CMs to find a way to get us to the airport on time. They wanted us to take the next bus, which would get us to the airport about 40 minutes before flight. Could not, since our luggage still needed checked. Then they wanted us to get ourselves a taxi, and then apply for possible reimbursement later. We argued on, until they gave us money for the taxi $60. Since we were sitting outside an HOUR before our DME bus departure time, and had already talked to the outdoor desk and gotten our bags set out next to us, we did not miss our bus...WL DME CMs missed it for us.

 

[brooke1]

anybody else out there with more information

Thanks
Brooke

 

[kimwim8]

bumping again.....I'd love to hear from some more people with recent experiences!