AAA TA's are regional. For me, my TA is AAA - Southern New England. I have used her twice and will be working with her a 3rd time. She is always quick to respond to any questions, either by email or phone. And when I had a problem with my pre-paid Photopass+ on the last trip, she worked with me and which ever cast member I was near to try to get the issue resolved as best she could.