New Contract Number

[disneynutz]

We closed on a resale on 1/12 and we were added to the system today 1/22. As I was looking over the member web site, I noticed that it shows a contract number different then what was listed on our sales contract and closing documents. My understanding was that the contract numbers don't change. Any ideas?

 

[Happy Birthday Cat]

Do you currently own another contract with the same use year? If so, the new contract may have become and add-on to the original contract.

HBC

 

[disneynutz]

No, this is our first DVC purchase.

 

[Deb & Bill]

Maybe the former owner has multiple contracts with that same number. So they had to give you a new one.

For example, with us we have XXXXX.0 XXXXX.1, XXXXX.2 and XXXXX.3 AND YYYYY.0 (different use year).

 

[disneynutz]

I am calling MS tomorrow to try and find out. I will post my findings, Thanks for your thoughts.

 

[SleepyatDVC]

We purchased 2 resales with the same UY in 2001 a couple of months apart.

DVC assigned a totally new contract number for the first contract we bought and was smart enough to catch the second contract we bought and assign it a contract number that became the add-on (xxx.02) to the first.

 

[disneynutz]

I called MS and asked about the contract # changing. The original contract # is not in the system. MS refered me to Contract Administration. Their recording requests a email which failed. I used tha MS services web form to ask my questions. The auto email that I received back says that it might take 3 days for a response. I will report the answer when received.

 

[disneynutz]

Just got a email from MS.

Dear Bill,

Thank you for submitting your e-mail request.

Based on the nature of your comments, we have forwarded your message to Membership Administration so that a Contract Administrator may respond to your request. As requests are handled in the order they are received, there may be a slight delay in the response to you.

If you would like to contact Membership Administration directly, please send your email request to xxx@disney.com.

You may also fax your request to (407) XXX-XXXX or call (800) XXX-XXXX, option 2 for assistance.

Best Regards,

Jerry

My web request was addressed to Membership Administration but I guess it goes to someone else first.

I will post what happens next.

 

[tacomaranch]

Congrats on closing quickly and getting in the system. We are still waiting to get in the system. I call everyday.

See ya soon neighbor.