@snugglebug,
@platamama,
@wanderlust7,
@becauseimnew
A few months back I'd done the biz plat 150k offer +4x for referring P2 to the Lowe's card, recapped here:
https://www.disboards.com/threads/i...t-page-for-addl-details.3821593/post-63545836
As I'm working towards my MSR, I see that I'm not earning 4x, nor did I receive the referral bonus. Chatting with Amex, they see no record of the referral and had to submit it to the backend team, which can take 6-8 weeks for a resolution. I have screenshots of everything, the whole sequence of referring, applying and approval. Between the spend and the bonus, that's worth 75k MRs, so it's not small potatoes.
In looking at my screenshot, there is language that says "This offer can only be redeemed once." I think there was a similar offer on a different card which I did make a referral on. I took "This offer can only be redeemed once" to be the specific offer showing on that card, not across all cards. For example, the 55k referral max is per card, not across all cards. You would think I would at a minimum get the 15k, but even that didn't come through.
Anybody have any thoughts? Think I'm screwed on this one?
View attachment 639674
ETA: According to this article, Amex has confirmed it is once per card, not cardmember, so I guess I will wait for the backend team to review it. I should be good.
https://milenomics.com/2021/10/american-express-4-for-us-the-best-promotion-youve-never-heard-of/
ETA2: Looks like I got an email confirming that I would be earning the 4x, but it was on a different card. I know I was really careful about selecting the right card, but my screenshots don't show which card, perhaps I made a mistake. Ugh, has this happened to anyone? Perhaps I am just out of luck here. The 15k referral did post to that other card. Now I feel like there are eyes on the account I would prefer there not be. Any thoughts?