We haven't been there recently but have always enjoyed our time there. Being vegetarian we have the tofu noodle bowl. Ds so far has only had the grilled cheese on wheat which he likes.
I know from experience that injuries will make any post-injury experience absolutely awful.
If you're ever having such poor service, find the manager! If the service doesn't get better, get the manager again and talk about the gratuity. Again from experience, even the TIW grat can be altered if the manager knows of your issues, especially early on.
Agreed. And yes it's like it was blended. Worse, we had it without the meat, so it felt like a chunky soup.
The expectation of chopped was NOT blended. Not sure if you just like what some don't, or if you got bigger bits of salad, but there's no need to think that we don't get it is chopped. We do. Just not chopped in cubic millimeters.