Has anyone ever had their bags lost while taking Magical Express?

[CR Resort Fan 4 Life]

I was just curious to find out if anyone has taken Magical Express, did your checked bags not make it to Orlando International Airport because they were lost or did not make the plane for some reason, from the city you departed from? If this ever does happen how does Magical Express let you know because you won't find out this information until later on in the day because once you get of the plane, you go straight to the check in counter & not baggage claim. Or can they see on the check in screen that a Magical Express Cast Member has picked your bags up for you?

 

[goofy4tink]

I"m assuming here, so take it for what it's worth....when you check in at the welcome desk, they ask how many bags you've checked. I would think that once that info gets logged in, the DME baggage people will realize that they only have 4 bags for the 'Smith' party, when there should be 5. From what Tyler has told us, they go through several scans before they reach the guests' room. So, I'm thinking that they should be able to try to find the bag/s for you. However, I can't say for sure since no one has reported anything like this yet...at least not to my knowledge.

 

[kaytieeldr]

I remember see one complaint online (don't know if it's here or AOL, but either way it was in 2005) of ONE person who never got their luggage. While that was blamed on DME, it's far more likely that the Guest's airline lost her luggage.

As Diane stated, each tag is scanned five times between when DME takes possession of it at the airport through when it's received at your resort.

Now, you may not necessarily know if a bag's been misdirected (the likely cause of the occasional "I didn't get my luggage for twelve hours!"-type complaint), you also won't be hanging around the airport waiting for it or filling out forms*. Magical Express does the waiting for you, and when your luggage turns up it gets delivered to your resort and then your room! Meanwhile, you're off enjoying your trip.

You know the two standard packing tips, right? In case your luggage gets misdirected: (a) put your first 24 hours of stuff in your carry on; (b) 'share' luggage space with the others in your party - you put an outfit in your spouse's checked bag/s; spouse puts one of theirs in the kids' bag; child packs one in your bag.

*I don't know the procedure if your luggage is permanently lost - how the forms and reimbursement if any are handled.

 

[Scratch42]

Yes I have had a friend of a friend who had her luggage lost and was not found! They had to spend the day shopping instead of enjoying WDW!

I can't remember the amount of money they gave her but it wasn't much.

It's rare but does happen.

j