Just returned from CSR today & we had a lovely time. Thanks to all the information on this board I felt really prepared for my stay.
We arrived at 11:00 am on 5/10 & our room wasn't ready so we headed to the pool. It was beyond awesome. By 3:30 we still hadn't received a call for our room & my little kids were
very tired. We had a not so nice CM, but then my DH walked to El Centro & got a super CM who immediately gave us a room in Cabanas 8B. It was lovely. We didn't get any fancy towel creations

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We experienced wonderful bus service every day except on our last morning when we waited 35 min. for a MK bus (I timed it). We got to bus stop #4 at 8:05 a.m. & the bus showed up at 8:40'ish. It was a bit frustrating, but overall not too bad considering every other bus we waited for came within 5-10 min. of our arrival (we visited bus stops #4 & #1 depending on the morning).
There was A LOT of confusion over where our package of water was. I ordered it from Staples.com & it didn't come via UPS or Fed Ex. This really seemed to confuse a fair amount of people b/c there was no tracking number & it took upwards of 4 hours to find it, but it was eventually found & all was well.
We found the Pepper market to be pretty good. We had 2 wonderful dinners there (chicken fajitas & quesadillas), and the service was terrific. The meals at Siesta's by the pool were abysmal. I had the nachos & had to throw them away as they were reminiscent of something from taco bell. Just horrible!
We didn't find the walk to PM far at all & we were with a 5 & 7 year old. I wish there were more choices regarding food, but I knew what to expect so I wasn't disappointed. I honestly thought the coffee was putrid.
As a few others have pointed out we would return to our room around 4:00 p.m. & it still wasn't cleaned up. By the 3rd day & with our tipping we got our room serviced by 1:00 p.m. which was much better

. I did find the toilets to be very loud overall. We even had a noise machine for the kids & we stopped flushing the toilet after they fell asleep b/c it was too loud.
The Dig Site was just incredible

. My kids never wanted to leave. The pool never felt crowded to us at all. We even visited the Contemporary & Poly. & found those pools to be packed with people.
A week before our visit I called & put in a request for Cabanas & luckily that's what we got.
This was our 1st ever Disney trip & we loved CSR.
