I called Member Services every couple of days and on Day 14 I decided to call Member Administration and found out they didn't have our contract yet. I told the CM that I had found the deed in the OCC website at 7 days. She asked me for all the info on the contract we purchased and she said she'd look into it and call me back. She called me back about an hour later and she had gotten the contract, set it up in the system, and gave me my member number.
GOOD LUCK!
Shawn