Incentive per point credit only good for 7 days after talking with guide?

[airjay75]

Just as a data point, we found our guide by using the dvc Chat feature and she has been amazing. Got us VGF points that showed up briefly after they sold out after the fire sale and called us pronto so we could snag them. Was really patient when we had a snafu, never gave me any grief. So maybe we just got lucky.

Lu Bernatow (714) 520-6024, in case anyone wants to find or replace a Guide.

I've also really liked our guide who was just the one given to us when I chatted in to tour Riviera on our trip last spring. No high pressure sales tactics whatsoever. A few mild "well, I can't guarantee I can get you that UY if you wait" or "the CCV flash sale could be pulled at any time" statements that I find completely non-offensive, but nothing like, well, these numbers expire after 7 days and you're ineligible for the incentives after that. Mild sales pressure is perfectly fine and expected. Lying is not.

 

[Girlstar30]

I've also really liked our guide who was just the one given to us when I chatted in to tour Riviera on our trip last spring. No high pressure sales tactics whatsoever. A few mild "well, I can't guarantee I can get you that UY if you wait" or "the CCV flash sale could be pulled at any time" statements that I find completely non-offensive, but nothing like, well, these numbers expire after 7 days and you're ineligible for the incentives after that. Mild sales pressure is perfectly fine and expected. Lying is not.

I think its funny when they try to pull the sales tactics on me, like I probably know more about dvc than them

When i was in Orlando this month I was trying to figure out where they were giving out these three dvc ornaments that were very nice. I figured it was for direct only but it was such a mystery and I wanted to know for future reference! Nobody knew what i was talking about, even showed them pictures for reference

Turns out they were being given at the paid events, which i found that out from another disboarder

 

[airjay75]

I think its funny when they try to pull the sales tactics on me, like I probably know more about dvc than them

I think those of us active on these boards definitely know more about DVC than they do. I remember mentioning "walking" reservations to my guide as a reason I didn't want a December UY, and she admitted to not actually knowing what that was before I mentioned it. TBH, I sort of like that she didn't even know what it is.

 

[Girlstar30]

I think those of us active on these boards definitely know more about DVC than they do. I remember mentioning "walking" reservations to my guide as a reason I didn't want a December UY, and she admitted to not actually knowing what that was before I mentioned it. TBH, I sort of like that she didn't even know what it is.

I remember that my agent when I was buying resale didnt know what time booking was. She told me before that she owned at vgf so I found that... interesting But I suppose possible!

 

[VGCgroupie]

Ive never seen incentives pulled early, has it happened before? I know the vgf fire sale went quick, but that was a rare phenomena

The other incentives ive seen offered that ended early were already sold out resorts, but they had a date listed of when the offer would end, sooner than the normal incentive period, and they stuck with that.

The guide knows that sales have slowed and this incentive round isnt attractive as say welcome home weeks, which lasted the duration specified, they know what they are doing and lying for a sale is not okay

They pulled some of the OKW incentives early. But that was a much different situation.

Side note. So glad they pulled it I almost bought

 

[Girlstar30]

They pulled some of the OKW incentives early. But that was a much different situation.

Side note. So glad they pulled it I almost bought

I cant see you owning OKW, I just know you would have been pissed with that decision

 

[juliebee]

I remember that my agent when I was buying resale didnt know what time booking was. She told me before that she owned at vgf so I found that... interesting But I suppose possible!

I believe I know who your resale agent was and she is a host on a YouTube DVC show... and it completely doesn't surprise me she had no idea. Bet she could have told you a lot about Club 33 though.

 

[Girlstar30]

I believe I know who your resale agent was and she is a host on a YouTube DVC show... and it completely doesn't surprise me she had no idea. Bet she could have told you a lot about Club 33 though.

Dang how do you know haha! Ive never seen the show. She is really nice, I just thought that was funny

 

[intamin]

Ive never seen incentives pulled early, has it happened before? I know the vgf fire sale went quick, but that was a rare phenomena

The other incentives ive seen offered that ended early were already sold out resorts, but they had a date listed of when the offer would end, sooner than the normal incentive period, and they stuck with that.

The guide knows that sales have slowed and this incentive round isnt attractive as say welcome home weeks, which lasted the duration specified, they know what they are doing and lying for a sale is not okay

In recent memory the OKW blowout had incentives pulled early because everyone was buying 300 points to get the price down to 105 per point for direct OKW extended.

Edit: woops forgot to refresh the page before commenting but @VGCgroupie already covered it

 

[Girlstar30]

In recent memory the OKW blowout had incentives pulled early because everyone was buying 300 points to get the price down to 105 per point for direct OKW extended.

Edit: woops forgot to refresh the page before commenting but @VGCgroupie already covered it

Okk for 105 a point I would have bought too, thats jist way too tempting

 

[supercarrie]

My favorite (not so favorite) pushy guide story is from when I toured Riviera the first time. I was in Florida for parathyroid surgery (I had it done at a hospital in Tampa) and chose to recuperate at SSR. I felt well enough the next day to pop over to Riviera to tour, but was still within the 24 hour anesthesia window where they advise you to not make any major financial decisions. I was also in a moderate amount of pain and had an ice pack strapped to my neck , but figured I could be in pain at Riv or in pain in bed, and I really wanted to see the rooms and that was my only opportunity to do so.

I made it very clear to the guide that while I was seriously interested in Riviera, I was within 24 hours of anesthesia, just wanted to tour as my husband wasn't with me, and I wouldn't make a financial decision like that on the spot. My mom and I were flying home the next day.

The guide kept pushing and pushing, ultimately offering to show up at 6am at SSR the next day before we checked out for our flight! ("You'll be out of your anesthesia window then! I'll bring the paperwork so you can sign right then and there!") He also called multiple times that afternoon to see if I changed my mind and wanted to meet him at 6am.

It left such an icky taste in my mouth that I HATED Riviera on that tour. I was so glad I went back and visited again later, and ultimately ended up buying my direct points there with a DL guide who was the exact opposite of the pushy FL one.

It is unfortunate that some of the newer guides have such pushy sales tactics. I think it really cheapens the brand. If I hadn't been very serious about purchasing, I would have run far away from DVC.

 

[Girlstar30]

My favorite (not so favorite) pushy guide story is from when I toured Riviera the first time. I was in Florida for parathyroid surgery (I had it done at a hospital in Tampa) and chose to recuperate at SSR. I felt well enough the next day to pop over to Riviera to tour, but was still within the 24 hour anesthesia window where they advise you to not make any major financial decisions. I was also in a moderate amount of pain and had an ice pack strapped to my neck , but figured I could be in pain at Riv or in pain in bed, and I really wanted to see the rooms and that was my only opportunity to do so.

I made it very clear to the guide that while I was seriously interested in Riviera, I was within 24 hours of anesthesia, just wanted to tour as my husband wasn't with me, and I wouldn't make a financial decision like that on the spot. My mom and I were flying home the next day.

The guide kept pushing and pushing, ultimately offering to show up at 6am at SSR the next day before we checked out for our flight! ("You'll be out of your anesthesia window then! I'll bring the paperwork so you can sign right then and there!") He also called multiple times that afternoon to see if I changed my mind and wanted to meet him at 6am.

It left such an icky taste in my mouth that I HATED Riviera on that tour. I was so glad I went back and visited again later, and ultimately ended up buying my direct points there with a DL guide who was the exact opposite of the pushy FL one.

It is unfortunate that some of the newer guides have such pushy sales tactics. I think it really cheapens the brand. If I hadn't been very serious about purchasing, I would have run far away from DVC.

I just dont understand how people can act like this and not feel bad

 

[Lindc83]

My husband and I toured at Riviera during our stay there in October. We then stayed offsite before returning at Poly tower for our last night. We wanted to look at both resorts before making any decison. (So this was never going to be a decision we’d make within 7 days & I wasn’t aware of this rule before arranging the tour).

We decided after staying at PIT that we’d rather buy there, so reached out to the tour guide once back in the UK to ask for the incentive info for PIT. He emailed it over and told us it’d be easy to do if we wanted to proceed.

We chatted it over and got back in touch to let him know we wanted to go ahead. He said he would get the details over to us the next day. Didn’t receive anything. The following day I received a call from him saying that we were no longer eligible for the current incentives as we were outwith the 7 days post tour and we’d need to wait until 11 December for the next round of incentives before we could buy. He kept repeating those were the rules and Disney were an ethical company. It seemed crazy to us that we wanted to go ahead and the incentives were still live, but they wouldn’t take our money!

The tour guide told us he would call us on 11 December to update us on the new incentives and move forward.

After the call we decided to explore resale (which we hadn’t looked into previously) and with Derek DeBoer’s help, have now bought 2 resale contracts for less than the cost of the direct contract we had originally planned to buy. Just waiting for our points to load now.

We never did receive the call on 11 December either…

 

[AstroBlasters]

In recent memory the OKW blowout had incentives pulled early because everyone was buying 300 points to get the price down to 105 per point for direct OKW extended.

Edit: woops forgot to refresh the page before commenting but @VGCgroupie already covered it

I though it was around $130pp…..

 

[muppets3d]

Ive never seen incentives pulled early, has it happened before? I know the vgf fire sale went quick, but that was a rare phenomena

The other incentives ive seen offered that ended early were already sold out resorts, but they had a date listed of when the offer would end, sooner than the normal incentive period, and they stuck with that.

The guide knows that sales have slowed and this incentive round isnt attractive as say welcome home weeks, which lasted the duration specified, they know what they are doing and lying for a sale is not okay

VGF is the only actively selling resort where the promotion was pulled before the end date that I can recall in recent memory. Certainly the only one I know of since I have owned DVC and been plugged in.

Welcome Home Weeks was a pretty good promo - I added on at Riviera then

 

[atthebeachclub]

I though it was around $130pp with MB…..

I feel like it got down to $105 if you bought a lot of points. But maybe I misremember. I considered it but decided it wasn’t for me, even at the lower price.

 

[Brian Noble]

He kept repeating those were the rules and Disney were an ethical company.

This sounds like a training issue.

 

[intamin]

I though it was around $130pp with MB…..

I feel like it got down to $105 if you bought a lot of points. But maybe I misremember. I considered it but decided it wasn’t for me, even at the lower price.

@DonkeyHoTay would know best since he's the one that did it but I'm pretty sure it was 105, maybe that included renting out another year of points as well but I don't think so.

 

[AstroBlasters]

@DonkeyHoTay would know best since he's the one that did it but I'm pretty sure it was 105, maybe that included renting out another year of points as well but I don't think so.

https://dvcfan.com/general-dvc/dvcs-spring-2024-direct-sales-incentives-revealed/

$135pp @ 300 points
$115pp @ 1000 points.

 

[ShaneDJ]

…we decided to explore resale (which we hadn’t looked into previously) and with Derek DeBoer’s help, have now bought 2 resale contracts for less than the cost of the direct contract we had originally planned to buy.

Buying resale from Derek was the right move. He’s a superstar.

Your direct guide was a jerk and you saved a ton of money buying resale. The universe guided you in the right direction.