DznyCrzy11
"When you wish upon a star, makes no difference wh
- Joined
- Jun 28, 2011
- Messages
- 1,638
Hi everyone!!! The change is official!!! We're doing a 4 night cruise, 9/1 - 9/5, and then a 4 night resort stay at the Poly, 9/5 - 9/9. Can't wait!!! We decided doing it this way since we wouldn't get the full $200 deposit back and DH was worried that the 7 night cruise would be too long for my first cruise. He was not too crazy about his first cruise but is willing to give it another try so we went with the shorter cruise.
On a side note, I must vent, hehe. I am not happy with Disney's call service reps! Ok, it started out Sunday when I called DCL to ask a few questions. She then asked which stateroom we were looking at, I told her catagory 07A which is the cheapest of the verandah views she tells me there are none available and if I wanted a verandah view the next cheapest is $500 more, and then asks if I want to go ahead and book. I told her no because when I looked online that morning it was still available, she then tells me their system is more up to date than what I can pull up, then offers to put the room the room on hold, I declined that as well because I did not believe her. So, that night I go to book, what did I get??? Catagory 07A, booked AND confirmed!!!! Now I just feel like she was trying to get me to spend an extra $500.
Now, on to the resort reservation. I called last night to change the dates to 9/5 - 9/9. I literally had to tell this woman the dates 3 times because their system kept messing up and she had to keep switching screens!!!!! So then our current reservation was with a BB offer for free dining, upgraded to Dxddp. When I originally made the reservation I was told I could remove the Dxddp if I decided I didn't want it, at the time I was torn between the two, but yesterday I was told no changes can be made to it.....what???? Has anyone else had experiences with that? Mind you, this ended up being a 35 minute total call so I was quite irritated by the time I got off the phone!!!
Now here's the kicker....the Disney website has our new reservation correct but the confirmation is now showing 8/31 - 9/9!!!!!! Why can't they get anything right????? Needless to say the excitement has been over taken by frustration, for now at least!
Sent from my GalaxyS II
On a side note, I must vent, hehe. I am not happy with Disney's call service reps! Ok, it started out Sunday when I called DCL to ask a few questions. She then asked which stateroom we were looking at, I told her catagory 07A which is the cheapest of the verandah views she tells me there are none available and if I wanted a verandah view the next cheapest is $500 more, and then asks if I want to go ahead and book. I told her no because when I looked online that morning it was still available, she then tells me their system is more up to date than what I can pull up, then offers to put the room the room on hold, I declined that as well because I did not believe her. So, that night I go to book, what did I get??? Catagory 07A, booked AND confirmed!!!! Now I just feel like she was trying to get me to spend an extra $500.
Now, on to the resort reservation. I called last night to change the dates to 9/5 - 9/9. I literally had to tell this woman the dates 3 times because their system kept messing up and she had to keep switching screens!!!!! So then our current reservation was with a BB offer for free dining, upgraded to Dxddp. When I originally made the reservation I was told I could remove the Dxddp if I decided I didn't want it, at the time I was torn between the two, but yesterday I was told no changes can be made to it.....what???? Has anyone else had experiences with that? Mind you, this ended up being a 35 minute total call so I was quite irritated by the time I got off the phone!!!
Now here's the kicker....the Disney website has our new reservation correct but the confirmation is now showing 8/31 - 9/9!!!!!! Why can't they get anything right????? Needless to say the excitement has been over taken by frustration, for now at least!
Sent from my GalaxyS II
Heather 
That is a very common RC dilemna....last year I started at GF and stayed at Pop...this year Poly...so far...but who knows...it's 8 months away 
We have a herd too...ahhh it would be so much easier to fit in one room 
..ugh make me stop 
Excellent!!!!
Will work for Disney...
As yes you can make any changes to your package ressie, including chaning your dining plan up to 45 days out... call back today and hopefully your CM will be more knowledgable. 
I thought you could modify it, that's even what I was told when I booked it. I agree on disliking the new system!!! When I first go to link the reservation online it pulls it but it never fully links it, so frustrating!!
One of these days we are going to make it to Chicago again. My 8 year old is begging to see a Cubs game.
Can we clone your in-laws? They sound like a ton of fun. (My in-law recovery period is usually just for frazzled nerves. 
) Are they in the city? We're out in suburbia ... really wish we lived a bit closer in -- oh the restaurants and shopping. 
Maybe it's best we don't live a bit closer. Even though I'm not a native, I do absolutely love Chicago. You should ask your DH how to correctly pronounce the supermarket "Jewel" -- the accent here just cracks me up. 
OK I've used trump way too much today...
