What Is With All The Wheelchairs and Scooters??

when this thread came up before our trip, i was picturing lots of segways not scooters :blush: :rotfl2:

we have a double-wide stroller and managed not to hit anyone. and i strongly disagree with whoever posted about a separate walkway for stroller/scooter/wheelchair people. we're from NYC area and even pushing 70lbs of kids I walk faster than most people at WDW :banana:

i didn't find the strollers/scooters/wheelchairs to be an issue. we didn't get hit although on our last day we had a near miss w/a scooter. yes there are lots of them but i think most users need them. karma will get the abusers sooner or later ;)
 
To the poster who asked, yes, people with scooters and wheelchairs do get to board first on buses, but they also get off last. It would be nice if late-arriving scooter/wc users waited for the next bus, but that is not Disney policy.
 
and it had been a long time since my last visit to the world. But as times have changed so have I, and I thought to myself "what a great place that makes it so accessable for everyone to visit". Luckily right now dd is a healthy 5 year old, but if something should happen in her life or mine (or dh) how great to have a place that we could still vacation at if someone in our family needed a scooter or wheelchair. (I needed to keep reminding myself of that when the long awaited late night bus showed up and I had to wait to have two scooters loaded.) But seriously, does every theme park accomadate like WDW? and isnt that why we are all there?
 
BonnieA said:
To the OP, I just returned today from my trip to WDW. We too noticed a big jump in scooters and w/c's. Just an observation.

We were there 12/9-12/17 and also noticed a HUGE increase in the use of the scooters from past trips. They were EVERYWHERE. We commented on it several times about how many there were.
 

When my father was alive, he would have needed (and we would have had to push him to use) a scooter. He would have been able to park and walk into restaurants etc. looking like he didn't need it but he did - heart trouble. Of course, he would have learned to drive it first. And I'm glad that more things like this have become available so that all people can share as many experiences as possible!
But people I know have an issue where one child needs to use a wheelchair at a park. She couldn't walk all day but could park and stand in line with everyone else (really, should could walk part of the day, but why take chances?) The thing is they USE the chair to get to the front. Unacceptable and the parents allowing this teaches three children that it is ok. Needs to bge stopped.

It's like everything and everyone else in the real world and "the world". Smokers, scooter users, pepsi drinkers...most are nice, polite and follow the rules. But we need to loudly point out and embarrass the 5% who do it the "wrong" way to stop the 15% that would be tempted if didn't and remember that 80% are following the rules and just trying to have fun.
 
\OH NO!!! Here comes round two.
There is no front of the line access with the exception of the Make A Wish children no one gets front of the line. Disney started mainsteaming most of their lines in the late 1990's.Those in WC/EVC usually wait just as long or longer than the guests in the stand by lines. WC/EVC may be pulled from the mainsteam line part way down so we can board the ride in an
accessable area.EVC's can't climb steps so sometimes we need to take an elevator. Or we may need to board a ride where the riders usually exit in case
we need an accessible vehical or we need the moving sidewalk slowed or stopped so we can board. Depending on how many WC/EVC guest are ahead of us our wait usually just as long if not longer than people who are waiting in the stand by lines.
 
minnie61650 said:
\OH NO!!! Here comes round two.
There is no front of the line access with the exception of the Make A Wish children no one gets front of the line. Disney started mainsteaming most of their lines in the late 1990's.Those in WC/EVC usually wait just as long or longer than the guests in the stand by lines. WC/EVC may be pulled from the mainsteam line part way down so we can board the ride in an
accessable area.EVC's can't climb steps so sometimes we need to take an elevator. Or we may need to board a ride where the riders usually exit in case
we need an accessible vehical or we need the moving sidewalk slowed or stopped so we can board. Depending on how many WC/EVC guest are ahead of us our wait usually just as long if not longer than people who are waiting in the stand by lines.


Not arguing with you. Just asking a question. I don't ever remember seeing a wheelchair in the "regular" line. I do remember in It's A Small World and Peter Pan seeing people in wheelchairs go in a different entrance. So, if they aren't waiting in the normal line, how are they not going to the front of the line? Again, I'm not asking this to disagree. I'm asking because I don't understand how it works.
 
Madi100 said:
Not arguing with you. Just asking a question. I don't ever remember seeing a wheelchair in the "regular" line. I do remember in It's A Small World and Peter Pan seeing people in wheelchairs go in a different entrance. So, if they aren't waiting in the normal line, how are they not going to the front of the line? Again, I'm not asking this to disagree. I'm asking because I don't understand how it works.

Most of the lines are mainstreamed. We wait in the regular line as everyone else. AK and MGM are newer parks and almost all the lines are mainstreamed with the exception of LMA stunt show. We are pulled out so we can take an elevator to the upper area where the HA seating is.
MK was built in 1972 before the disabilities act so some of the rides especially
those in Fantasyland don't have mainstream lines. For the Peter Pan ride we do wait at the exit where a CM will meet us and instruct us how to board a ride vehicle. Since the moving sidewalk on the Peter Pan can not be slowed and can only be stoped in an emergency the Cm must make sure the guest understands how to board the and that the guest is physiclly able to board the ride.
With It's A Small World ride the mainstream guest enter the boats on one side of the water and exit on the other side of the water. Since there is no way for the CM's to get the WC/EVC's across the water they have us enter through the exit. If we need a WC accessible boat we have wait until it is available. Since they have many many regular boats and only one WC accessible boat it can be a much longer wait then the standby line
 
Madi100 said:
Not arguing with you. Just asking a question. I don't ever remember seeing a wheelchair in the "regular" line. I do remember in It's A Small World and Peter Pan seeing people in wheelchairs go in a different entrance. So, if they aren't waiting in the normal line, how are they not going to the front of the line? Again, I'm not asking this to disagree. I'm asking because I don't understand how it works.

From Disney's WDW website: "The Walt Disney World® Resort strives to provide mainstream access whenever possible; that is, all Guests utilize the main entrance to the attraction. However, accessibility varies from attraction to attraction within our Parks. The Guidebook for Guests with Disabilities and Park Guidemaps use symbols to indicate boarding procedures for each attraction. In addition, Guests should contact a host or hostess at each attraction before entering."

If I counted right, there are 22 attractions in MK with mainstream access for all, 14 in Epcot, 14 in MGM, and 12 in AK. This includes most of the more popular attractions although IASW and Peter Pan are two of the attractions that do have auxiliary entrances for disabled guests.

See the following link for more information: http://disneyworld.disney.go.com/wdw/common/Plain?id=PlainMobilityDPage

-- Rob
 
Madi100 said:
Not arguing with you. Just asking a question. I don't ever remember seeing a wheelchair in the "regular" line. I do remember in It's A Small World and Peter Pan seeing people in wheelchairs go in a different entrance. So, if they aren't waiting in the normal line, how are they not going to the front of the line? Again, I'm not asking this to disagree. I'm asking because I don't understand how it works.
Because wghen we are sent through an alternate entrance we still have to wait for the handicapped boat in Small World. Very often there is a line for the handicapped boat which may mean a longer wait than those going through the regular line.
I don't do Peter Pan unless I am with a companion so I can't really comment on that one. Son't have the balance for the moving sidewalk.
Most rides that require an alternative still require a wait unless the parks are very empty. Only time I get directly in line and on the ride is if I am doing Jungle Cruise interpreted and then I get on at the scheduled time with the interpreter.
 
Madi100 said:
Just asking a question. I don't ever remember seeing a wheelchair in the "regular" line. So, if they aren't waiting in the normal line, how are they not going to the front of the line?

For many ECV & wheelchair users, myself included, you don't see them in the regular lines, because they can't transfer into the ride cars once they get to the front of the line, so there is no point in getting on line at all.

If you don't see me in the regular line, it's not because I am being taken to the front through a side door, it's because I am waiting outside the exit for the rest of my family to ride.

Rides you will never see me on line for include, Test Track, Tower of Terror, Space Mountain, Big Thunder Mountain, Soarin, Mission Space, Rock 'n' Roller Coaster.

I pay exactly the same price as everyone else. So the more wheelchairs at Disney, the shorter the lines for everyone else!

Andrew
 
this has to hold the record for the "longest still open" wc thread...just trying to remember if i posted about wc lanes( or just thought about it and some one else did the actual posting) and raised the ire of scuba mouse! :rotfl2: :rolleyes: !
 
Andrew Bichard said:
If you don't see me in the regular line, it's not because I am being taken to the front through a side door, it's because I am waiting outside the exit for the rest of my family to ride.
::yes::
This is exactly what my DH does in Fantasyland. We usually head towards Dumbo first thing. I wait in line, he heads to Pooh to FP it for my DD and I. He brings the FPs back, then heads back to Pooh. Parks on the sunny side and relaxes with a beverage. :smooth:
 
Talking Hands said:
Because wghen we are sent through an alternate entrance we still have to wait for the handicapped boat in Small World. Very often there is a line for the handicapped boat which may mean a longer wait than those going through the regular line.
I don't do Peter Pan unless I am with a companion so I can't really comment on that one. Son't have the balance for the moving sidewalk.
Most rides that require an alternative still require a wait unless the parks are very empty. Only time I get directly in line and on the ride is if I am doing Jungle Cruise interpreted and then I get on at the scheduled time with the interpreter.

Talking Hands is correct. There is almost always a line to board in the accessible area. Sometimes we need to wait for the HA vehicle. Other times we are waiting because the Disabled guests must be pretty evenly spaced out before boarding an attraction so there is as little interruptions for the "regular able bodied guests" as possible. The CM's don't want to slow down or stop the ride too often during anyone's ride. Have you ever been on Buzz Lightyear, IASW, Spaceship Earth or the Haunted Mansion, when the ride slowed down or stopped momentary then started up again? The most likely reason it stopped was to enable a Disabled guest to board or disembark from the ride. So next time the ride stops momentary, sit back and enjoy the scenery. After all you are at Disney!
 
Getting a GAC though almost ensures going through the fasspass line every time and therefore getting head of the line access. Yes, you are in the fasspass but that is still a huge difference then the regular line. My mom uses an ECV and also got the GAC just in case she didn't want to drive the ECV through the line. She is paranoid that she will hit ankles. We told the CM at City Hall about her not wanting to drive her ECV through lines and they gave her a GAC that allowed her to go through fasspass lines. On attractions that had a larger then usual handicap entrance like Haunted Mansion and Small World, she just drove her ECV through the handicap entrance. At others, like Peter Pan, they told her to get out of the ECV and she walked through to the handicap entrance. At all the other rides she just parked the ECV and then went through fasspass and I have to admit it was great. No waits at all. No lines at all. Now she might be getting her knees repaired next month. If everything goes as planned, she may need no help next trip.
 
I'm the one who suggested the separate walkway for those needing to use the vehicles/WC - not because they go faster or slower, but because I have read about how hard it it to stop for pedestrians and to steer around them. Also, I felt badly for those using the vehicles/WC because they couldn't see with pedestrians standing around them.

I did not notice people using the vehicles/WC going to the front of the lines. I never felt inconvenienced by them on any of the transportation. My only feelings were that I was glad that people were able to be at WDW and that I was concerned to see them in the middle of crowds of standing people and didn't think that would be much fun.
 
skiwee1 said:
Getting a GAC though almost ensures going through the fasspass line every time and therefore getting head of the line access. Yes, you are in the fasspass but that is still a huge difference then the regular line. My mom uses an ECV and also got the GAC just in case she didn't want to drive the ECV through the line. She is paranoid that she will hit ankles. We told the CM at City Hall about her not wanting to drive her ECV through lines and they gave her a GAC that allowed her to go through fasspass lines. On attractions that had a larger then usual handicap entrance like Haunted Mansion and Small World, she just drove her ECV through the handicap entrance. At others, like Peter Pan, they told her to get out of the ECV and she walked through to the handicap entrance. At all the other rides she just parked the ECV and then went through fasspass and I have to admit it was great. No waits at all. No lines at all. Now she might be getting her knees repaired next month. If everything goes as planned, she may need no help next trip.

The GAC card is NOT supposed to be used by someone in WC/EVC unless they have another issue such as sun sensitivity due to medication or a disease.
Most of the lines are mainstreamed and are to be used by both able bodies and those in WC/EVC's . That is why at Test Track and other rides the queues are wide and have wide turns so they can handle WC/EVC's. I usually grab a Fast Pass whenever possible because you are correct that that line is shorter with fewer turns. So I use my Fast Pass to use those lines just like the able bodied guest does

Since you did bring up the GAC card I copied this info from the disABILITIES board:

GAC (Guest Assistance Card)

--------------------------------------------------------------------------------

Here's a summary of information about GACs (Guest Assistance Cards):
To request one, go to Guest Services in any of the parks and talk to the CM there about your problems and needs. You don't need a doctor's letter.
The diagnosis is not really that important because people with the same diagnosis can have very different needs. The GAC is not given based on diagnosis at all (for example, there is not a "list" of appropriate diagnosis for a GAC); the GAC is given based on needs and the accomidations that meet those needs.
The GAC is usually given for up to 6 people (5 plus the person with a disability) and is valid at all the parks for your length of stay (you don't need to get a new one at each theme park).
A few other things
the GAC is not meant to be a pass that gives immediate access. In fact, about 6 years ago, they renamed it to Card because when it was called a Pass, people thought it mean front of the line access. It says right on the card that it will not shorten or eliminate waits in line.
it is meant as a tool to tell the CMs what the person's needs are so that they can provide appropriate accomidation for the person it was issued to. Some examples of accomidations might be a quieter place to wait, a place out of the sun (for those times when the line is in the sun for a prolonged period of time), using a stroller as a wheelchair, avoiding stairs.
even if you have a GAC, not all accomidations are available at each attraction (especially, some may not have a place to sit)
because what is stamped on the GAC is based on needs, not all GACs say the same thing.
think of the GAC like an insurance card, not necessarily needed or used all the time, but there for when you need it.
even on the same attraction, the GAC is not always handled the same each time.
Exactly what happens depends on how busy it is, how many other people with special needs are there at the time and staffing. Some times you may be sent thru the regular standby line, occassionally the fastpass line; sometimes the person with the GAC and a member of their party will be given an alternate place to wait while the rest of the party goes thru the standby line - and then meet up with them when they get to the front. Sometimes you might be given a slip and told you can come back at the time written on the slip (usually equal to the standby time); very occassionally, you might be taken right in. It depends on what they call "attraction considerations" (which is basically the things I listed in the second sentence).
Fastpass is a good way to avoid waits in line. You don't have to be present to get a fastpass, you can send one member of your party ahead with all the park passes to get fastpasses. When you report back to the ride at your fastpass return time, your wait will be 15 minutes or less.For people who are concerned about stamina or endurance, Disney suggests a wheelchair renting a motorized scooter (also called ecv; for over 18 yrs and up). The distance and time spent going around the parks is much greater than the time and distance spent in line. With an ecv or wheelchair, you will always have a place to sit and can conserve energy for fun, instead of just getting around. There is information about ecvs/wheelchairs farther up in this disABILITIES FAQs. Most lines are wheelchair/ecv accessible.
If you get tired and needs to lie down in air conditioning for a while, there is a First Aid station in each park. They have cots in individual cubicles for resting.
__________________

Since you brought up the GAC card I went to disABIL<TIES
 
Minnie, I understand what you are saying but a GAC does you get you to the fasspass line and to me that is immediate access. While we don't go next, we still go before everyone in the regular line. My mom does have other issues such as sun sensitivity due to meds but she never told the CM that. She told the CM that she was not comfortable driving the ECV through lines such as Pooh. The CM gave her a GAC and told her that she can park her ECV where ever she felt comfortable doing and use the GAC in the fasspass line. She did that on quite a few attractions. Other times, she simply drove her ECV when the lines were nice and wide. We were also told that GAC could be used for up to 10 people in the party though we only had 3 of us so that wasn't an issue. We have seen many times where parties of way more then 10 were let through and no one blinked. We never had the need to utilize the fasspass system since the GAC allowed us the same thing without having to wait for a certain time to come back.
 
skiwee1 said:
Minnie, I understand what you are saying but a GAC does you get you to the fasspass line and to me that is immediate access. While we don't go next, we still go before everyone in the regular line.........She told the CM that she was not comfortable driving the ECV through lines such as Pooh. The CM gave her a GAC and told her that she can park her ECV where ever she felt comfortable doing and use the GAC in the fasspass line. She did that on quite a few attractions. Other times, she simply drove her ECV when the lines were nice and wide. We were also told that GAC could be used for up to 10 people in the party though we only had 3 of us so that wasn't an issue.
NOT all GACs (Guest Assistance Cards) allow the Fastpass line to be used, and, in fact, most don't. There are different messages based on the needs that the person explains to the CM in Guest Services.
As was already noted, most attractions have Mainstream Lines, where users of wheelchairs and ECVs wait in line with everyone else. AK and the Studio were built with Mainstream Lines and Epcot and MK have Mainstream Lines in new and renovated attractions where it was possible to add them. For a few attractions (mostly older ones like Spaceship Earth in Epcot and a few of the Fantasyland rides), the regular line could not be made accessible.

For Winnie the Pooh, the Guidebook for Guest with Disabilities lists that as a ride where the line is not accessible for ECVs and the guest is supposed to either park their ECV and walk in line or use a wheelchair (one is available at the entrance). Link to MK Guidebook for Guests with Disabilities. Pretty much all the attractions with narrow lines like Pooh are like that. That is the official WDW policy, so by their policy, she should have been informed of that and would have not needed/been issued a GAC for those needs.
There may have been other factors in her case that made switching to a wheelchair not an option, and that may have been why they issued a GAC, but in general, if you have a wheelchair or ECV, you don't need a GAC.

The GAC for waiting out of the sun says basically that - "a place to wait out of the sun when the queue is in the sun for an extended period of time." That GAC would only be used when the queue actually is in the sun (ie during the day when that part is not in the shade). How I have seen it handled most often is to have the person with the GAC wait in a shaded area while the rest of the party is in the regular line. When they reach a shaded area, the person with the GAC joins them. Most of the queues at WDW are pretty well planned for sun protection.

The official WDW policy also is for the GAC to usually be issued for up to 6 people (5 plus the person with a disability); occasionally more, but it is not easy to get one for more than 6. It is printed right on the GAC that "Alternate entrances are not intended to provide immediate access. Guests with disabilities and up to 5 members of their party may enter through these entrances. For operational considerations, additional party members are required to use the standard queue."
Also printed right on the GAC is that Guests are expected to obtain and use Fastpasses for attractions where Fastpass is available. There are a few attractions where the regular line is not accessible and the only one that is accessible is the Fastpass line - in that case, the CM may issue the guest with a disability a pass slip that says when to come back (usually equal to the regular wait time) or sometimes allow them to use the Fastpass return line, especially if the regular wait is short.

The Guidebook also says any wheelchair entrances are for up to 6. We are always asked how many are in our party and when it was over 6, have usually been asked to limit the number to 6.
 
I did see more ECV's when we were there the first week of December but that didn't bother me. Everyone should be able to enjoy a vacation at WDW.

What did concern me was the increase in cell phone use while driving an ECV. There is something scary about seeing someone driving twice the speed of the people walking around them (and to generalize too many ECV's seem to be driven at faster than a walking speed) while juggling a cell phone. I did see one woman with a handsfree headset one but that only helps somewhat.

The other thing that concerned me was the rudeness of some people in the bus lines whenever a WC or ECV pulled up to the bus stop. If my kids hadn't been with me I'm sure I would have unloaded on people a few times. I guess that common courtesy really is that common.
 












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