I just took the picture on my phone and uploaded it unedited... heck I forgot to take a picture of the 2yo before he went to bed so I uploaded a random picture of him I had from a recent walk. It was rejected but I was able to upload a better picture after that. As the pp said they can always take your picture at the terminal if need be
It was torture! This was my 1st time doing online check in and I was ready. I had everything I needed and figured I would be done in 5 minutes. I didn't finish up until about 12:35 due to having to close out and reopen the check in because it kept getting stuck with the spinning circle.Torture! I just finished checking in. I'm not new at pre or post pandemic methods. I had to re-enter our personal info at least 4 times because by the time I finish uploading dh's photo, the little circle just keeps spinning for like 10 mins and nothing is saved.
Just to get through it all, I said we're paying in cash and driving both ways.
I already entered all our flight info at least twice and then it freezes when trying to save. I had to upload our passport photos at least 4 times. Same with our selfies. I could scream.
Thanks for letting me vent. We got an 11:00 PAT
It reminds me of when your cc bank is performing maintenance in the wee hours of the night and you try to log in and view your account and everything is moving but so slowly. DCL should know better than to be doing website maintenance at midnight. Ever.
I'm going to return and enter my correct info so that it's accurate.
I hope all of you attempting this have a much better experience.
I sure hope so!It was torture! This was my 1st time doing online check in and I was ready. I had everything I needed and figured I would be done in 5 minutes. I didn't finish up until about 12:35 due to having to close out and reopen the check in because it kept getting stuck with the spinning circle.
I still ended up with PAT 11:00 which leads me to believe the ship will be pretty empty! Even this morning there are so many early PAT still available.
I was so tired and stressed out. It was not an enjoyable experience but 11:00 works for me!
I thought I read somewhere to save everything as a jpeg so that's what I did. I think my picture quality may have been too good and that slowed it down some? I don't know...the entire thing was a mess lol.I sure hope so!
The strange thing is I have used the same selfie pics 4 times now. Our passport picture was saved as a PDF file and used it like that 3 other times. This time, when I tried to upload it, it wasn't even showing up in the folder that I knew it was in so I had to re-scan them in as JPEG files. All the while, I'm thinking all this wasted time means I'll be stuck with a 2 pm PAT. Also, last time I uploaded passport pics, it automatically filled in the text boxes with passport ID #, DOB, expiration date, etc. I remember thinking, "wow, that is neat! I love technology." and not that it is so difficult to type it all in but just a tad disappointed knowing that it could do it before and now it can't.
We booked VGT so now just waiting and wondering what is our stateroom assignment. Hoping for a cool upgrade but really just happy to be back onboard.
Just take a close up, looking straight forward, and include from top of shoulders up. No boobs or bellybuttons.