I skipped going to Disney this year because of two reasons, not ready to fly yet and believe it or not, no EE days. If the price of passes or hotel costs had gone down, I might have considered it but I wasn't going to pay the same and get less. We normally go July 4th week and EE is a lifesaver for us that week. I had two trips planned and cancelled both of them.
Anyway I wrote Disney an email without complaining or yelling but just being honest. I received a reply the same day (sort of an email form letter). Then a few days later I received a more personal email response. And then tonite, I get a phone call from Disney from a very nice person who just wanted to talk about EE and wanted more feedback from me. She said to keep the emails coming about EE because Disney is open to the idea.
Not sure if she was saying everything I wanted to hear or not, but I was impressed with the feedback.
Anyway I wrote Disney an email without complaining or yelling but just being honest. I received a reply the same day (sort of an email form letter). Then a few days later I received a more personal email response. And then tonite, I get a phone call from Disney from a very nice person who just wanted to talk about EE and wanted more feedback from me. She said to keep the emails coming about EE because Disney is open to the idea.
Not sure if she was saying everything I wanted to hear or not, but I was impressed with the feedback.