Back in the saddle again. I'm leading my two Sunday morning WW meetings this morning. I had a bit of a break there for two weeks when I couldn't lead the meetings because of my normal work.
The Nesco Roaster Affair
Yesterday I had a bit of a disaster with the new Nesco Roaster. It has been a ecommerce that's been going on for over 3 weeks.
The item I ordered was (and still is) mislabeled and represented on the site. I decided I would keep the model they sent me, but only pay for the lesser value model. It took 2.5 weeks of phone calls to get a $30 credit issued.
Yesterday, I decided to test the roaster's temperature calibration using an oven thermometer. It was about 100F degrees off. Not trivial. I had really had it.
In the morning during our shopping trips at Costco I bought a Hamilton Beach 22 quart roaster for only $39, half the price of the Nesco. I took the Nesco back to Carson Pirier Scott to do the return, rather than doing it via UPS.
It was quite a big deal at the department store, since they could not pull up the right information, all because of the $30 credit adjustment that had been made to the price.
The people in the store's customer service were excellent, and finally refunded my money, but they refunded the entire retail value of the roaster, ignoring the fact that I used a 10% discount code when I bought it online, and ignoring the fact that I had been given a $30 credit.
They way they were looking at each other I think they were fully aware of what they were doing, because they had become pretty fed up with the incompetency of the ecommerce staff they had on the phone.
I was extremely calm and polite through everything.
So in the end, I had paid $89 for the roaster, and had received a $30 credit to my credit card, paying a net of $59. After the transaction yesterday, they refunded $98 to my credit card, and I still had the $30 credit, so I had in all been refunded $129 for something I originally paid $89.
I bought a new Hamilton Beach Roaster at Costco for $39, which ended up costing me nothing. As a matter of face, I came out with $1 more in my pocket than when the whole incident started.
Good old Carson's, they are one of my favorite department stores. The ironic part of the story is that normally they don't carry big items like roasters, but yesterday, in the store they had a big display of them because of the holiday.
My temperature calibration tests are compete with the Hamilton Beach, I've determined that it runs 25F degrees hotter than the markings, but that's OK. I understand that, better than being over 100 degrees under what the markings say.
So, now the electrics testing portion of Eastwood Manor's Thanksgiving is competed. This afternoon begins the first of the food prep.
all is good.
Not sure how many there were, but I know we got at least 9, so hopefully that's it. YUCK! I'll wait another couple days and if I still see no sign of them, I'll start disinfecting every room. 
Earl Grey's cup 
)
