Are Check in times “a suggestion”

xiphoid76

DIS Veteran
Joined
Jul 6, 2011
Messages
808
Checking in at Contemporary and we were early at 2pm. They stated housekeeping was in our room and it would be ready shortly. We went on the monorail and shopping and ate. Came back at 4 and they said room was not ready yet. The check in person this time said 4 pm was just a suggestion and most rooms are ready by 6 pm. I always thought 4 pm check in meant room was ready by 4.

I wouldn’t be too upset but she was a little curt with us and we were tired after traveling all day and just wanted to get into a room. Our room was ready at 5:20. Not terrible, but not ideal. Is this normal? Is check in time just a suggestion? Does that apply then to check out as well (I know that is not true :).

Still being here is wonderful. Love this hotel and looking forward to a Halloween party.
 
There is no official time that rooms are guaranteed to be ready.. We’ve had a room ready as early as 7:30AM right up to 8PM.

When a Disney resort provides a ‘’Check-in Time’, there is no guarantee your room will be ready at that time.
 
I wouldn’t be too upset but she was a little curt with us and we were tired after traveling all day and just wanted to get into a room. Our room was ready at 5:20. Not terrible, but not ideal. Is this normal?
Were you actually staying at Bay Lake Tower DVC?

Check-in at Walt Disney World resorts officially starts at 3:00 PM, with a later standard time of 4:00 PM for Deluxe Villa Resorts (DVC). What type of room are you staying in?

Your room may not be ready by the official check-in start time; it depends on occupancy, your room request, and when housekeeping finishes cleaning.

Dave
 











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