tjmw2727
DIS Legend
- Joined
- Feb 21, 2001
- Messages
- 11,937
So my wife and I went to the enrollment center on Friday May 27th. I had my KTN on Sunday May 29th and she had hers on Monday May 30th. I was pretty impressed with how fast it was. When I went to call Southwest about adding our middle names to our reservation they asked for our KTN numbers (which I didn't have at the time). You can add the KTN numbers right through southwest.com though. What I did was click the link in the southwest confirmation email to add a rapid rewards number for my wife. Then on the top of the screen there is a link to add secure travel information. This is where you can add the KTN numbers.
Yes - but when you have a flight booked the info won't carry over onto the existing flight on SWA - you did need to call and have them add the KTN to the flight you already booked.
For those following along if you haven't booked flights you can simply update your FF info online and add your KTN and your set going forward. If you have flights with SWA booked prior to obtaining the KTN you do have to call SWA to add the info to existing flights.
This was my experience with SWA, but I did not have to call for existing flights with AA or Jet Blue !