Trade in time for my laptop

[Neapolitan Ice Cream]

My left command key is getting a bit wobbly and they won't trade in a laptop with a bust key. Time to strike whilst the iron's hot!

 

[sam_gordon]

Didn't you just have a thread where Apple fixed your keyboard? Is this a different laptop?

 

[Neapolitan Ice Cream]

Didn't you just have a thread where Apple fixed your keyboard? Is this a different laptop?

Same one, now ANOTHER key is failing!

 

[hertamaniac]

Well, with Windows 11 release forthcoming, it appears my Windows 10 laptop will become obsolete in October. So although I may not trade in my laptop, I might be obligated to pay for the updates.

I wish Microsoft would keep the updates coming for Windows 10 for a few more years at no additional cost to the consumers.

 

[disneychrista]

Same one, now ANOTHER key is failing!

Can’t they fix this? You said they did it quickly, easily and for free before

 

[ClaraOswald]

Well, with Windows 11 release forthcoming, it appears my Windows 10 laptop will become obsolete in October. So although I may not trade in my laptop, I might be obligated to pay for the updates.

I wish Microsoft would keep the updates coming for Windows 10 for a few more years at no additional cost to the consumers.

My old HP was still working okay but because of this, I decided to switch now before prices go up. My husband convinced me to try an Apple laptop and I'm trying to get used to it. Jury is still out on if I like it or not. Typing is a chore right now because there is no 10-key and I keep getting my fingers in the wrong spots to type.

 

[Neapolitan Ice Cream]

Can’t they fix this? You said they did it quickly, easily and for free before

Yes, but it's all that angst of going to the Apple Store, going through the motions, etc.