TOTAL JERK in the Contemporary

[Cinderella89]

Oh man. As a former CM, I am very proud to say that I've only ran into 2 groups of rude people. My favorite one happened during my last week. This couple had used a credit card at a food stand in EPCOT. Apparently, something went wrong with the order or they changed their mind about something. Either way...The card was swiped. And then the confusion started. At this particular stand, you cannot do voids and return money without a manager. Seeing as park attendence was high and they couldn't use the segways and the stand was far from our base. Well...the guests grew impatient. One began talking to this lady, a very sweet latina woman, like she were a five year old and her husband was swearing (in front of a BUNCH of guests) and I swear...had his wife not have some common sense to hold him back, he would have been over the counter. We eventually ended up giving them a full cash refund after ten or twenty minutes of back and forth explaining how WE need a manager to void out the transaction and them explaining how they couldn't wait for a manager because they wanted to go on Soarin' one last time before they had to leave for their flight.

But what can you do besides move on. ^_^

 

[DSNY4ever]

Don't let it get to you. He's not worth it.

A lady at the grocery store literally yelled at me a couple weeks ago because because she THOUGHT I had over 12 items in my cart and I was in the Express lane. She made a huge scene and embarrased herself, because, in fact I had exactly 12 items. I left the store and didn't waste another second thinking the miserable woman until just now.

Love it. Hopefully she thinks before she speaks next time, geez.

But yeah, I agree it's good you kept your cool, no reason to stoop to his level. A friend of mine went to Disneyland as a kid and someone cut in front of his family in line for a ride and his mom spoke up politely at first and then they ended up having argument and his mom ended up showing a "certain" finger. He was so mortified by this as a kid he hasn't gone back since.

 

[*NikkiBell*]

I had a very similar experience in April while staying at OKW. I was having a lovely conversation with a CM in the gift shop about losing weight. She was considering either a lap band procedure or gastric bypass and I got to talking to her about how I lost over 100 lbs while she was ringing me up. A woman behind me started getting flustered and began yelling. Some people just cannot stop and smell the roses.

 

[TSWJan78]

Guess I have to remember to pack Troll spray for the next trip... I mean really people.. youare at the Happiest place on earth!! When we run into people like this i smaile and say "Have a magical day"

 

[challer]

Maybe I'm numb to this because I meet people like this every day in my office. I don't expect any special respect because I'm a doctor - I'm just a person like everyone else - but some people have that lack of common decency and respect.

 

[Mr. Plutes]

I deal with people like this on my trains everyday.
after 13 years being there, i just walk away let them make a jerk out of them self

 

[disneydeb]

my goodness havent these people ever heard of room service

 

[onestepcloser]

I work as a waitress and let me tell you, you'd be completely surprised by the level of rudeness people show on a daily basis. I always end up feeling bad for these sorts of people and wondering what's going so terribly wrong in their lives that this is the way they're behaving.

 

[baby1disney]

Wow. This is a really good thread!!

To the OP..I'm sorry that has happened to you. I personally would've kept talking to the CM and then when she was done, turned around and said:"Thanks for waiting and setting such a fine example for your kid!! I'm sure when he grows up, he'll be just like his Dad!!!" I'm sure that would've shut him up real quick!!

But...I too...deal with rude people on a daily basis. I'm a receptionist at a non-profit organization that houses homeless people living in shelters. I do other things as well. But...people are just sooo rude when you explain to them how the program works and that they just don't get that they don't qualify. I had one man tell me on the phone that if I didn't help him..he was going to kill hisself!! I tried to explain to him how he could be helped. but he didn't want to do it. I spent the next three days throwin up because of that...uugghh!!! I let too many things get to me and I shouldn't.

My Dad says that there should be an island that we can put all of the bad people on and then just bomb it!!! In some cases, I'd have to agree with him!!

 

[irunnoft]

Jeez...must be the same guy we ran into at the CR last May. When we arrived for our meal at Chef Mickey's, there was a guy letting the poor CM's there have it because he didn't have a reservation. He was screaming at the top of his lungs about how much he was paying for his room and now he couldn't even get anything to eat!

When the CM took our information and returned to show us to a table about 5 minutes later, he was still at it. He began to shout at us and scream about how he hoped we enjoyed our meal...it didn't matter that his family would be hungry...he was really surprised at the "kind of people" Disney was letting in these days...you name it, he said it. He was just a really nasty person.

After we were seated they finally had to call someone (I don't know if it was a manager or security), but we didn't hear him anymore so I assume he either left or was escorted away.

Sorry about your incident. I hate when people take their petty problems out on innocent people around them.

All I can say to that is . . .

That's nuts! I think this is that entitlement mentality. I don't know why some people would assume that because they are staying at the resort, they should automatically have instant seating at the resort's restaurants! Amazing! Sheesh! To hear that story, you'd think this guy and his family were literally going to starve to death if they didn't eat at CMs. . .right then. . .at YOUR table! Planning would've solved this guys problem and probably my jerk's problem. Obviously he didn't factor enough time into his morning to get his coffee before he left for the park.

 

[irunnoft]

Wow, sounds like the guy I ran into at Pop Century a year or so ago. You know how crowded those coffee stations can be there (even if it is just crap Nescafe). I was getting coffee and fixing it up and I was trying to locate sugar, creamer, stir stick, etc. with my daughter standing next to me. The jerk next to me couldn't wait his turn either and reached over my daughter's head and poured coffee into his mug... directly above her head. If my daughter had stepped back, she would have bumped into him and would have been wearing his coffee. I glared at him in disbelief and he said, you're taking too long and I'm sick of waiting. I said, is this coffee really worth scalding a little girl, ruining her vacation and sending her to the ER? He told be me F#%@! Off!

Really nice!

I'm assuming you're a mom. Having said that, the very minute he told a lady to F-Off is the very minute he should have been swallowing teeth. Where are we when 'men' think that it's OK to act like absolute brutes towards women? What planet is this where 'men' think this is acceptable behavior? Unreal!

 

[irunnoft]

Some people just cannot stop and smell the roses.

You're right! I think all they can smell is the fertilizer!

 

[twentysix]

Why did you post this same thing again in a different section?

 

[irunnoft]

Why did you post this same thing again in a different section?

I posted this at the same date/time in the two sections because there are some Dissers that only come to the podcast forum section of the site. Why? Is there a problem?

 

[MaryKatesMom]

I worked for many years in drive through at Burger King during High School, College, and Grad school. My old car used to have a bumper sticker that said "Mean people suck". I wish I could have handed them out so some of the customer's.

In a way, businesses have brought this on themselves. I've had people lie right to manager's faces that they recieved no fries but obviously the bag was the right size for the additional fries not to mention the grease stains. But the manager would give them 2 large fries just to keep them happy. Bad behavior netted free fries.

Isn't if funny how memorable these loudmouth jerks are though?

A PP brought back a memory that is probably 15 yrs old or more. I was in a long line at the grocery store and the manager walked me and my full cart over to the empty Express lane then left. When another lady came up behind me and started a HUGE scene because I did have way over the limit. Even after I told her the manager brought me there she wouldn't shut up. The clerk and I just kept rolling our eyes at each other.

 

[SamIAm21]

I'm assuming you're a mom. Having said that, the very minute he told a lady to F-Off is the very minute he should have been swallowing teeth. Where are we when 'men' think that it's OK to act like absolute brutes towards women? What planet is this where 'men' think this is acceptable behavior? Unreal!

Yes, I'm a mom and my DH was not traveling with me otherwise, there would have been an altercation, I'm sure. Being spoken to like that is a particularly jarring experience in WDW. I'm always aware that I'm not in a perfect world, but somehow WDW just seems a like a "kinder, gentler" place.

 

[Cranky Duck]

The same thing happened to me once at the Cafe Kona after when I told they guy he was making a fool outta himself in front of his kids he said maybe I should mind my own business.I told him you made it my business by acting like a jerk. I stared at him then he mumbled that he was going to get a manager
We never saw him again

 

[Rowlf]

Most high-end non-Disney hotels DO guarantee seating to the restaurants for guests, though. If you aren't an experienced Dis'er, you might be surprised that you are paying multiple hundreds of $$ for a room and other people who aren't even staying there get seated ahead of you.