DisnEElove
Mouseketeer
- Joined
- Oct 28, 2023
- Messages
- 120
We were leaving AKL for Poly tower during 4th of July week. I was pleasantly surprised they had our room ready at 10:33am, but after the parks, we couldn't even call down to bell services - after waiting on hold for 30 minutes, I hung up and tracked down someone in the Poly lobby to assist. It still took another 40 mins. When we checked out, we waited over an hour for bell services to come and pick up our luggage for storage. It was nuts. I hope things settle down; we're headed back in a couple weeks, and I'm thinking of adding Poly as another home resort. I would hope not to experience this too much longer.If anyone has experience going the other way (other resort to Island Tower), I'd be very interested to hear about it!