Agree with this. I am taking my son the weekend of January 24, which is the weekend after MLK. Hoping the crowds have died down some by then. Park is currently scheduled to open at 8 that Saturday, but we are going to make sure we are at the gates early enough to be near the front of the rope drop crowd for MFSR.
Because this is a one park trip solely to see Galaxy's Edge, we basically have one shot to get a boarding group. You can bet that if I have any kind of technical issues that prevent me from getting a BG, I will be at guest services registering a complaint. It's one thing to get a higher number or backup BG due to the luck of the draw when everything is working fine, but if there is any kind of technical issue, I think it is on Disney to rectify that situation.
I was there Dec 13 and 14 when the system was different. Those who got there earlier actually had a better chance of getting a BG because the BGs opened when the tapstiles opened, not at the official park opening time. So even if you had a glitch with your phone, there weren't already several thousand other people in the park with you and it was easy to find a CM.
They started the current system a few days after we left, so that now if you're there before the official park opening, you get into the park, but you're in the same boat with everyone else who got there and tapped in before the official park opening.
I understand why a lot of people prefer the new system, since it means one doesn't have to get up at 3:30 a.m. and rush to the park (yeah, I did that and was glad I did). However, the new system has eliminated the advantage for those people who are at the front of the line before the tapstiles open.
The real solution would be if Disney IT would do whatever it would take to make sure that 99.999999% of smartphone MDX apps would work properly when the BGs become available.
@Nole95--Make sure that everyone in your party who has a smartphone has everyone else linked on their account and all of you should try for the BG as soon as they become available. My sister was the successful BG getter. Also, do as others have suggested and power down and restart your phone(s) that morning. Also make sure you all know the password(s) for your MDX account(s). I didn't, and as soon as I entered the park, my MDX switched over to the log-on screen. Ack! Fortunately my sister got the BG, so all was OK.
Stand near a blue-shirted CM. There are a lot of them in the front of the park and any of them can help you if something goes awry.
I'm sure you'll be able to get a BG for RotR. SWGE is so well done and RotR is not to be missed. So . . . you won't miss it!