Wow. I know we were on the same cruise, but you'd never know it by our experience of it.
We had no problem with check in. Were never given a boarding number. Just walked through the lines. When we arrived with our luggage, the nice porters at the unloading spot grabbed all of the bags with the luggage tags and we didn't even have to touch them. They all arrived in our room safe and sound. The castmembers directed us where ever we needed to go. If we even looked puzzled, they were checking with us to make certain we knew where to go and what to do.
The lines were moderate, but moved well. Everyone was pleasant and business-like in customs and security. We kept smiles on our faces and got the same in return.
One of our highlights of this trip was the food. Now, I'm the first to admit that we're NOT foodies. But we're used to good food. We're not real fast-food eaters, and I cook quite a bit from scratch. We took most of our lunches in the Parrot Cay buffet, and found that, for the most part, the food was very good. Granted, some few items were not their best, but what is when held on a buffet for any length of time? The smoked salmon at breakfast was consistently wonderful, as was most of the fruit. We loved most of our dinners. I wasn't overly crazy about the elk tenderloin, but it was my DH's favorite. Go figure.

One of the fish dishes I had was quite possibly the best cooked piece of fish I've ever eaten, and, while I love seafood, I'm not overly fond of fish. But that fish was fantastic! Even the escargot was perfectly cooked.
I hope you managed to find something to enjoy on this trip. I know we did. The phenomenal weather, gorgeous scenery, and staff that consistently went above and beyond for us. (We even got to sit down for an hour or so with the mainstage stage manager and one of the performers. My DD and I both perform on stage, and wanted to know what theater life was like on a cruise ship.) We weren't overly fond of Vancouver (DH had some difficulties with signage and the airport parking), but enjoyed the Aquarium and Stanely Park.