Points after closing resale

[Sandisw]

DVD takes advantage of kindness and graciousness. Look at the condition of BWV. Look at how they treat resale transactions. They tell you they care...they might even give you a pencil on a DCL cruise. In reality, for DVD, it's all about the money, all of the time. Why should we suffer in limbo so they can benefit further? I believe a general tort may exist for these practices.

There are plenty of examples, especially prior to Covid where the contracts were available within a week. The only resales I ever had that didn’t close within 2 weeks we’re post Covid.

So, the process has been impacted by that for sure.

Just don’t understand how they are benefiting in any meaningful way. Now, could they pay more staff? Sure.

But I bet that they know they are within legal grounds in the timeline. I mean they use ROFR to drag it out..no question. So the process is long. But everyone know it.

 

[CarolMN]

It's OK to vent here. Of course, it does nothing to change anything.

If one is unable to get satisfaction via escalation to higher levels of supervision/management, he or she should explore filing a complaint with the appropriate Florida state regulatory agency.

 

[RoseGold]

I don't know how they get away with these systematic, intentional, and excessive delays, which benefit them financially. It seems like there could be a cause of action for all resale buyers who have been prohibited from enjoying points for, in some cases, months after closing on their deed real estate interest. All necessary transfer ought to occur at the time of closing, not after closing. Any real estate lawyers in the house who could comment on this?

You keep repeating yourself, but the answer is in your contract. I mean this kindly, go read your contract, it's there.

If the points get used or were used right at close or something, you get paid out at $X a point. It's theoretically possible they get used. That's possible even if Disney took care of its business in a couple days.

 

[Redheadprincess]

Closed on a resale contract couple weeks ago. Was told by member services they won't load new membership and points for 6 weeks after closing despite being notified same day of closing. My direct points were loaded practically before I hung up the phone. So...if the seller can't use the points and I can't use the points, where are these limbo points? All seems like a convenient way to 1) systemically ensure point unavailability and lower occupancy, and 2) discourage resale transactions. It's like buying a house but the HOA won't give you keys for 6 weeks. I can't be the first person to think this is improper practice, thoughts?

This is really odd. We closed on 2 resale contracts, one in late April, the other in early June. The deed showed on the comptroller website the next day both times it took Disney 12 days to load the contracts. Both times I waited 24 hours, then got my points loaded through chat.

 

[Sandisw]

You keep repeating yourself, but the answer is in your contract. I mean this kindly, go read your contract, it's there.

If the points get used or were used right at close or something, you get paid out at $X a point. It's theoretically possible they get used. That's possible even if Disney took care of its business in a couple days.

The OP isn’t talking about previous owners using points in the contract. They are referring to Disney having access to them and somehow equating that to them having use…

They feel MA should pay them for lack of access from date of closing.

 

[rchristiansen]

Yeah, the whole thing is weird. My contract is in my account showing 0 points for the last week. I've chatted with MS this week and was told the points are "In Processing" -- Processing What?

 

[RamblinWreck]

This guy has had 3 solid troll threads lately

 

[geargrinder]

This guy has had 3 solid troll threads lately

OMG, I was thinking about the whole, 'I should have been offered a walkthrough' thread. Your comment made me realize it's the same person. Too funny.

 

[DonMacGregor]

OMG, I was thinking about the whole, 'I should have been offered a walkthrough' thread. Your comment made me realize it's the same person. Too funny.

And let’s not get started on pool hopping…

 

[kanerf]

I usually wait 3 or 4 weeks after closing and then start bugging member services about it. If you can get them when the chat line is up, you don't have to wait on the phone. Just make sure you have your contract number for them to look up.

 

[Nursemanit]

I thought the seller paid a fee when they sold like $150? I would think that would be for DVC time in doing the deed transfer - can someone who has sold look/ recall?

 

[Sandisw]

I thought the seller paid a fee when they sold like $150? I would think that would be for DVC time in doing the deed transfer - can someone who has sold look/ recall?

The seller pays a fee for the estoppel certificate to be issued on their behalf.

It doesn’t have to do with the transfer process.

 

[Nursemanit]

The seller pays a fee for the estoppel certificate to be issued on their behalf.

It doesn’t have to do with the transfer process.

Thanks, so if DVC was interested in a solution to the large delay ( which they probably are not) They should offer the buyer to pay 150 or so for the transfer so they can hire additional staff to get the process done quicker. In a sense resale buyers are asking DVC to work for free since DVC dose not profit. Capitalism works but it costs $$

 

[Sandisw]

Thanks, so if DVC was interested in a solution to the large delay ( which they probably are not) They should offer the buyer to pay 150 or so for the transfer so they can hire additional staff to get the process done quicker. In a sense resale buyers are asking DVC to work for free since DVC dose not profit. Capitalism works but it costs $$

From what I am told, it’s the way they staff and the process can take awhile to accomplish. They dedicate a team for direct and a team for transfers between owners.

I don’t think they could legally charge owners..even if it was voluntary to do the task faster when it is their responsibility to make the transfer since selling is allowed.

I have bought and sold over the years and there were plenty of times in the past that the contract closed and I had it and the points within a week.

And, like I also shared, even when they were the buyer they didn’t speed up the process to transfer. So, at least in my case, they treated themselves the same way as they do resale buyers.