Airb330
DIS Veteran
- Joined
- Jul 11, 2006
- Messages
- 919
From prior years experiences, anytime there has been a DVC discount on an annual pass or separate event ticket with AP or DVC discounts we have HAD to go to "will call" to activate the tickets. Just before covid we purchased DVC discounted APs and since they were purchased in my MDE account I assumed they were able to be used. Nope. Refused at the tapstyles and directed to head over to Guest Services to activate the passes first. I not only had to show photo IDs for adults, but also our DVC card to verify we qualified. Yep, even though they were purchased in MDE and the DVC AP doesn't even show up to non DVC folks.
I feel like they stopped staffing the will call kiosk out in front of MK a couple years ago. It's all lumped in with Guest Services now. I feel like it's worth stopping by a Guest Services location sometime prior to our party date to make sure the tickets are active......rather than standing in a long line the afternoon/evening of our party.
They could have changed procedures, but if they are telling people that are getting an affinity group discount that the tickets are will call then I expect they will be will call.
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Right it feels very 1980s to go through all of that. Totally agree about MK. You don’t want to be in the will call (guest services) line before a party.
I didn’t get a DVC discount (10/5) but had to buy through member services. If I even have to spend 10 minutes in line at a will call I’m going to be miffed. Just ups it or let me link it!