(now offical) -- Seller tried to sell a contract they didn't even own anymore!

[Crystal_27]

Also, you may consider an email to DVC member satisfaction. They can probably get the information to the right people at DVD. If Disney is supporting the aforementioned broker as their premier choice, they may want to track all the negatives and look for someone else.

Good job, BTW. We all learned something.

I think this is a great suggestion. Even though this is squarely the broker's fault, I have to believe that at some point Disney is going to want to address its relationship with this broker due to all of the problems.

To the OP, hopefully you'll find an even better resale out there!!

 

[3girlsfun]

So sorry this happened to you! That is so frustrating. Glad everything was caught, and I hope you were at least offered apologies!

Just one more thing to file in my reasons to avoid Fidelity when I purchase my next contract.

 

[jesschris]

Sorry to hear about that.

 

[dj~merlin]

true,

can't help thinking what driving this business, someone/family

losing everything. it's like the temptation of the apple. take
a bite & "pay" later.

disney may be a business but it was built on pro family. it seem like
a conflict of interest to be part of something that is going in the
other direction.

see? one question i asked our guide , did he & other cm's are given
special perks. he told us, "no"! that cm's had to follow the same
booking rules.

in seeing things like this , there are no ethics we can depend on
so far. i am really beginning to regret going dvc. the savings
isn't worth all the headaches.

 

[Lynne M]

as an owner, it wasn't lost on me, how a cm new member got blt revs.
*not her home resort & just a couple weeks out.[ she never responded
to my question] . on another posting, attempted to defend by attacking
anyone who questions dvc staff....but not once have a regular owner
posted they were granted this type of request. again makes me wonder,
what else is going on ? [ like who keeping track of the dues & how they
are being spend-"kind of stuff" ]

Many, many 'regular owners' have posted that their guide got them a BLT reservation right after they bought. There have been several threads discussing this. There's nothing fishy about it, and it's not just being done for CMs.

DVC still owns a good bit of the BLT inventory - the part that hasn't been sold yet. They can do whatever they want with it; it's not part of the member inventory. These villas would normally be rented through CRO for cash, but guides apparently have the ability to pull a villa back into DVC inventory for a new member, as a sales incentive. It's a one-time thing.

Again....these are not our villas. DVC owns them. DVC pays the maintenance fees on them. If they occasionally want to put one into member inventory to get a sale done, they're entirely within their rights to do it.

 

[OrangeCountyCommuter]

I think this is a great suggestion. Even though this is squarely the broker's fault, I have to believe that at some point Disney is going to want to address its relationship with this broker due to all of the problems.

To the OP, hopefully you'll find an even better resale out there!!

Really??

Disney is going to look at "cash" not the fact that a few customers reported issues.

Once again the "myth" that "Disney loves us" appears. No they love $$$

 

[Geezer]

i think your "thinking" is right on.

conflict of interest?! ...dvc is a "thing". but in reality , it is made up of
people. some are very hunger for money. based on observing this " 50%
cut" especially when they are processing these accounts under duress.
[owners with money problems needing to sell].

i would think this was illegal to sell something, that no longer belong
to the person?


i did not know the dvc relationship to this- until the previous poster.
and since it is being done by the "back door" & not up front
[ dvc sales & disney image ] ...should shed new light on those
raising issues with dvc managers & workers.

some defend these workers no matter what the facts are. but if
dvc are doing these kind of things, make me wonder more than i care
to admitt?

for example , who is getting this money inside the dvc store?

as an owner, it wasn't lost on me, how a cm new member got blt revs.
*not her home resort & just a couple weeks out.[ she never responded
to my question] . on another posting, attempted to defend by attacking
anyone who questions dvc staff....but not once have a regular owner
posted they were granted this type of request. again makes me wonder,
what else is going on ? [ like who keeping track of the dues & how they
are being spend-"kind of stuff" ]

anyway, i think this is a big conflict of interest & results in real trust
issues for dvc. and i think a real alarm for all dvc owners.

This post could almost be made by another poster who is called "lil Grumpy". It fits right down to the missing capital letters.

I don't think anything "sinister" is going on when guides get "magic" reservations for new buyers. They are usually making those reservations with developer inventory.

 

[vicki_c]

This post could almost be made by another poster who is called "lil Grumpy". It fits right down to the missing capital letters.

LOL - is that the first time you noticed that? I don't understand the need for aliases on the board, myself, but I think you have assessed that accurately.

 

[csharpwv]

There are countless HACK resales companies out there.

I made an inquiry on a contract back in the Fall - it was a very specific contract, with XXX number of banked points, XXX number of current points (less than the number of points that were banked) and it was the use year we were looking for - at Hilton Head Island.

And the price posted was $9,850 - I did that math and figured out the per points price, and pending response from the agent - we were going to make an offer.

Well, after I make the offer we were willing to make (under the asking price) the agent responded back and said "Congratulations, the seller has accepted your offer!"

So we get the paper work - and in fact, the seller had NOT accepted our offer - they had accepted the sale for $2,000 more than their posted asking price. So I contacted the agent back and informed her of the error on the contract, and told her that it was incorrect.

She said "Oh, I'm sorry - let me check in to that"

Then she contacted me back to inform me that the contract I had inquired about had actually been sold.....

REALLY?!!???!?!?!?! The EXACT number of points, the exact number of banked points, the exact number of current points....... BUT they were actually two different contracts?!?!?!

Yeah - turns out it was a total fraud job!

When I first started working with this agent, she had asked what other contract we were looking at - and I sent her a list - turns out she took the highest per point price we were looking at- refigured the contract to increase the sale price, and thus her commission - FOR THE SAME CONTRACT - that she STILL advertises TODAY! It has yet to sell - or she has yet to hoodwink someone else!

So I filed a complaint with the BBB but since there wasn't an actual transaction - no money changed hands - there was nothing they could do. I just feel so sorry for the seller if there actually is a HHI contract behind that facade of a sham company and agent.

DO NOT deal with Timeshare Resales USA. You can recognize their listing by the code TRUSA - and then they had the gall to send us a 'valued customer' mailing a few weeks ago.

Yeah - be VERY careful in buying DVC resales.

IF YOU have a basic understanding of how DVC works, and have a grasp of the policies, rules, and perks of DVC - ask your agent to explain how DVC works - even if you don't NEED to know how DVC works, be sure your agent knows at LEAST as much as you do - and hopefully they know a lot more than you do!

BUT - just cause they are selling a DVC contract, does not make them a DVC agent - or qualified to assure your sale goes through properly.

There are scams, shams, and horrible people out there that don't care about your money, your life, or the end result of your transaction. They just care about what they are going to make from it.

Deal with people that know what they sell, and how it works, and how and if it's right for you!

 

[JimMIA]

So I filed a complaint with the BBB but since there wasn't an actual transaction - no money changed hands - there was nothing they could do.

I don't know why people bother with BBB -- probably because they just don't understand what BBB's are and how they work.

BBB's are nothing but associations of businesses and they have no authority over their members at all. They sometimes try to mediate disputes, but everything depends on the voluntary cooperation of the business you complain against. BBB's are good for liimited dispute resolution, but a total waste of time in fraud or serious disputes.

Assuming the realtor you had problems with is in Florida, you should file a complaint with the Florida Department of Business and Professional Regulation. They are the legal regulatory agency for all realtors, and they have real authority to take action against any realtor who is acting improperly. You would do everyone in the market for a timeshare a big favor by filing a complaint.

If the company is located outside Florida, you'll have to find the right agency, with the most likely place to look being the state Attorney General's office. If the agency is not located there, they'll be able to tell you who to contact.

 

[diesel]

 

[lilpooh108]

This post could almost be made by another poster who is called "lil Grumpy". It fits right down to the missing capital letters.

I don't think anything "sinister" is going on when guides get "magic" reservations for new buyers. They are usually making those reservations with developer inventory.

I noticed that when I post on the boards with my iPhone, my font and identing of paragraphs come out the same way (largely indented from the right side of the screen). Just an observation...but you're right the tone of the 2 posters is the same.

 

[hugscot]

LOL Sure they forgot!!!

 

[Lil' Grumpy]

i can't answer that without getting pulled.

but i got to admit, i am amaze with those that are showing an
intrusive interest when i do not know you.


the major point of this thread to me, is the fact disney dvc
has a connection with the firm handling the resale. but it
matches up with the other s/s indicating problems inside,
especially the ones we experienced.

i wonder how far can others go with selling something like
this without getting caught? [ hoping there are some new
changes to prevent the next case.]

did anything happened to the person trying to do this?

 

[DisneyEater]

They could not have been successful selling this as the title company would have found out based on the title search. The buyer would have lost nothing but time and perhaps a bit of their mind due to the aggrevation, but no money would have been lost.

It sucks that it happened, but I don't think Fidelity does a title search until after there is an offer to buy the contract. The search costs money that they are not going to put up without an offer and a deposit.

 

[bumbershoot]

I don't know why people bother with BBB -- probably because they just don't understand what BBB's are and how they work.

We've made complaints with them a few times, and have gotten excellent, brilliant, fabulous results. Even if the company isn't a member.

 

[JimMIA]

It sucks that it happened, but I don't think Fidelity does a title search until after there is an offer to buy the contract. The search costs money that they are not going to put up without an offer and a deposit.

It's not a title search. It's an estoppel letter from DVC, and it only costs $50...which is paid by the seller, not the broker.

There's no excuse.

 

[slum808]

What's an estoppel letter do/say? Would it negate the need for title insurance?