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I am aggrevated.. i got the pompom booties ( 2 ) and the lip gloss, spice girls cd and the free fragrance set for like 11.00.. I got an email 4 hours ago that it was all shipped.. with the UPS code and everything... and ten minutes ago I got an email said that they are all out of the frangrace set ( value25 bucks!!! ) and will be refunding me for that... How do you refund something that's free?? Shouldn't they ship me something else in it's place??? I might call to complain.. that was the MAJOR reason why I placed the order anyway was for the fragrance set... :badpc:
 
I am aggrevated.. i got the pompom booties ( 2 ) and the lip gloss, spice girls cd and the free fragrance set for like 11.00.. I got an email 4 hours ago that it was all shipped.. with the UPS code and everything... and ten minutes ago I got an email said that they are all out of the frangrace set ( value25 bucks!!! ) and will be refunding me for that... How do you refund something that's free?? Shouldn't they ship me something else in it's place??? I might call to complain.. that was the MAJOR reason why I placed the order anyway was for the fragrance set... :badpc:

Same here! I think I am finished with them. I will go to the store (maybe pay more). Atleast I will would have it in hand for Christmas.
 
Same here! I think I am finished with them. I will go to the store (maybe pay more). Atleast I will would have it in hand for Christmas.

I am seriously angry over this ( not to mention it would have made a great last minute gift, because I can't seem to find anything cool at the stores ) .. it almost feels like a scam to me.. like they wanted all of us to be enticed by the freebies, so they oops! "ran out" of like the best free thing they were giving away!!!! I can do without the booties, but for ten bucks for all that stuff, why couldn't they run out of the stupid spice girls cd??? lol..:confused:
 
I am seriously angry over this ( not to mention it would have made a great last minute gift, because I can't seem to find anything cool at the stores ) .. it almost feels like a scam to me.. like they wanted all of us to be enticed by the freebies, so they oops! "ran out" of like the best free thing they were giving away!!!! I can do without the booties, but for ten bucks for all that stuff, why couldn't they run out of the stupid spice girls cd??? lol..:confused:

Too funny:rotfl: :rotfl: :rotfl:

I know the freebies are just that, but I have placed two orders, and they both show the items "in stock". If my order is "in process" there is no way they will have the items when they get around to shipping it. I did send an email this am and got an auto response..blah blah..will get back to you within 48 hours. That is just a joke.

Sorry to vent, but I just don't get big business!! :rolleyes:
 

I got everything today except for the fragrance set. I have not received any sort of email about when it might be shipped- it just said not shipped on my packing slip. But, it shows as shipped on the online order status, so I don't know if I'll get it. Hopefully it will ship later.
 
Yes I got the SAME email about the fragrance set. Soooo mad. Going to complain.:mad:
 
Yes I got the SAME email about the fragrance set. Soooo mad. Going to complain.:mad:

ok i'm feeling slightly better... called VS online people, they looked at my order and said that everything was on it's way but that the frag. set will be shipping seperatly because it has to be handpacked or some other nonsense.. well at least she said it's coming.. i'm kind of happier... but now i'll have to see it to believe it!!! :surfweb:
 
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I also received the same email. This is the second order in a row they have screwed up after I received confirmation everything shipped...what's really aggravating is that they are still offering the free fragrance set on their website even now.
 
I got an email around 7 that said it was now in stock and should be shipping shortly. Hopefully it will ship in the next couple days.
 
too fell like I was scammed a bit.

I got the same email that my two free items were out of stock and they will credit me...... AFTER I had received the order!!

I really wouldn't have ordered online w/o the free stuff.

I had actually been in the store and bought some stuff the day before, but wanted the extra stuff for a present so I ordered it online also.

:headache:
 
Got this email too::

We experienced issues during the processing of your most recent order.
As a
result, we were unable to ship some of your items at this time. We
truly
apologize for the disappointment and inconvenience this may have
caused.

The item(s) we were unable to ship are listed below:
ORDER NUMBER 345098747

Ctlg Item Description/Color Size Ordered Price
------------------------------------------------------------
YH 216248 Atomizer coffret OS -1 $0.00
multicolor (99)

YH 216248 Atomizer coffret OS 1 $0.00
multicolor (99)



While we issue prompt refunds, please allow 3 to 5 business days for
processing and 1 to 2 billing cycles for the credit to appear on your
monthly
statement.

If you have any questions, please reply to this message, or e-mail us
at
Service@VictoriasSecret.com. Please reference your customer and order
number
in the text of your message. You may also contact us by phone at
1-800-475-1935
(outside the U.S./Canada dial 937-438-4197). Si necesita ayuda en
español llame
al 1-800-474-7834. If you need assistance in Japanese, please call
03-5351-7972.

We value you as a customer and it is our hope that you will grant us
the
opportunity to serve you again.

Sincerely,

Victoria’s Secret Customer Service
 
Just got an email. Everything was shipped! We will see how many/if any freebies show up. Anyone else get this?
 
I just woke up to an email where everything was shipped. Tracking it puts in my hands 12/21/07 so we will see what I get. I did not order the fragrance set. I suppose to get the CD and lip gloss free with my order.
 
I just woke up to an email where everything was shipped. Tracking it puts in my hands 12/21/07 so we will see what I get. I did not order the fragrance set. I suppose to get the CD and lip gloss free with my order.

I do not see a receive date on my tracking number. It only says it was billed/shipped with a 12/19 date. How would I find out?
 
Yeah, I got the same email about the atomizer coffret not shipping with the rest of my stuff, but that it was in stock and should ship shortly.

Mine just says "billing information received" so I don't have an arrival date, which is fine, I hadn't necessarily tagged it for christmas, anyway, but the whole bait & switch tactic is very shameful, on their part.

Heh, I bet they've got to be bummin' about the fact that lots of people now talk all over the world when they use these tactics, makes it harder to get away with this bad behavior...:cool2:
 
Yeah, I got the same email about the atomizer coffret not shipping with the rest of my stuff, but that it was in stock and should ship shortly.

Mine just says "billing information received" so I don't have an arrival date, which is fine, I hadn't necessarily tagged it for christmas, anyway, but the whole bait & switch tactic is very shameful, on their part.

Heh, I bet they've got to be bummin' about the fact that lots of people now talk all over the world when they use these tactics, makes it harder to get away with this bad behavior...:cool2:

I got and email on DEC 18 that order was shipped in total and then woke up this morning to the above mention email about a mistake with thee atomizer not shipping with the rest of order but will be shipped....ha I'll believe that when I see it. Not. I feel scammed as someone else said. And this is not the first time this has happened with orders...they intice you will offers for and order then the free stuff has run out but they ship your order anyway. They should at least give you the option of cancelling the order if not shipped in full. I am really angry about this happening again. We will see how long it takes to get the email about being an unanticipated volume for this offer and there are no more Sorry.....:mad:
 
I got and email on DEC 18 that order was shipped in total and then woke up this morning to the above mention email about a mistake with thee atomizer not shipping with the rest of order but will be shipped....ha I'll believe that when I see it. Not. I feel scammed as someone else said.

ditto here..... i agree VS should give you the opt to cancel if your whole order could not be filled! I would have canceled my order, why would i want to pay shipping on two pairs of socks :headache: when i could have bought two pairs of socks in any store with no shipping and no free gifts.
 


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