I guess that it must really depend upon how booked the resort is as to what the Pool Resort Get-Away is like because your experience is exactly the opposite of ours!! The place was empty and we had our choice of loungers, were often the only ones in the pools and had the waiters attention so easily - he was there with new drinks anytime we even got close to the end of ours!!
Thank you for the info. We have this one booked in two weeks. Were the pools heated? And did I spot a swim-up-bar in the photos on TripAdvisor? I think my DS would love the idea of swimming up to get a smoothie.