danalea10
Mouseketeer
- Joined
- Mar 28, 2008
- Messages
- 100
We did not receive an email but we booked through a travel agent- would she have received the email if we were chosen. We are staying at AKL starting 8/17.
We did not receive an email but we booked through a travel agent- would she have received the email if we were chosen. We are staying at AKL starting 8/17.
Did you speak with a tech CM or regular reservations? When I called I said fast pass + to the automated computer when asked the nature of my call and was immediately directed to an operator who answered as "Disney tech support". This person told me unless I received an email I am not part of the test. I'm wondering if conflicting info is between CRO and Disney tech?
Sent from my iPhone using DISBoards
SORRY I meant to say MDEI don't know anything about this e-mail stuff , but my account on the DME APP said I had 4 magic bands to customize I had a message that I am receiving these MagicBands as part of a qualifying reservation or purchase, so I customized my bands. I also checked on the DME web sight and my magic band order is there. if IT is correct then my DME account should not have 4 magic bands added to it I did not add them myself they where there, I just customized them so I would get stuck with the grey ones. One more thing, Disney hasn't fixed the problem yet even though they are getting lots of calls. This is very confusing
I don't know anything about this e-mail stuff , but my account on the DME APP said I had 4 magic bands to customize I had a message that I am receiving these MagicBands as part of a qualifying reservation or purchase, so I customized my bands. I also checked on the DME web sight and my magic band order is there. if IT is correct then my DME account should not have 4 magic bands added to it I did not add them myself they where there, I just customized them so I would get stuck with the grey ones. One more thing, Disney hasn't fixed the problem yet even though they are getting lots of calls. This is very confusing
We are staying at CR Aug. 21-25. I was just able to customize our bands on MDE but not able to select Fastpass+ times as our reservation is RO (purchased UT tickets seperately). Isn't it possible that we will be sent the bands to use as our room key and purchase medium, but still use our UT paper tickets for entry and to acquire standard FP?? IT said that was the case. We will still have bands, just not access to FP+.
I wonder how many people are in the same boat as me. Anybody staying at Pop in August where the magic bands magically showed up on their MDE accounts . If this was a mistake there is going to be a lot of upset people next month.
Did you speak with a tech CM or regular reservations? When I called I said fast pass + to the automated computer when asked the nature of my call and was immediately directed to an operator who answered as "Disney tech support". This person told me unless I received an email I am not part of the test. I'm wondering if conflicting info is between CRO and Disney tech?
Sent from my iPhone using DISBoards
I wonder how many people are in the same boat as me. Anybody staying at Pop in August where the magic bands magically showed up on their MDE accounts . If this was a mistake there is going to be a lot of upset people next month.
It's not a mistake. You will get an email and an over-nighted UPS official invitation when you are 17 days out from your arrival date.
My trip starts 8/17 at Animal Kingdom Lodge. I was able to customize my magic bands for all of us but only book Fastpass for only two members of my party. I can't book any for the kids.
I was able to figure out that my kids acct was not linked to our package. Once I linked it I am able to copy my FP+ reservations to my kids. Which may all be for not if I don't receive an email!
How did you link your kids?
We like to use duct tape, but shipping twine will do in a pinch.
![]()
How did you link your kids?
Sent from my iPhone using DISBoards
I did it from the MDE website.
I'm from Canada and at work right now (Canadians don't have access to the MDE website, but I can get it at home on my ipad).
But looking at the MDE app on my phone:
Under My Accounts, go to Friends and Family...click on your child's name...you should see a section that says your child's reservations...under resort reservations you may see that your reservation is not there....on that same screen, scroll down and there should be a "Don't see your reservation?" button. Add it here. Hope that helps!