I agree; while Disney has been great in many ways; the communication (as unfortunately is somewhat common forcthe company for those familiar) has been pretty lacking. There really has been no communication or inconsistent in advance which is frustrating.Thanks, however as an international guest we don't have a car and I'm not too familiar with those services. By the time I saw that message on the up we were already blocked in our room. They could have left a message on the room phones. Honestly as a guest the communication hasn't been great, I have only found out about the packages on this thread! No one told us anything.
In regards to damage we are at on the second storey and we got water in the room during the night!
Hopefully people didn't get too much damage.
I absolutely believe there should have been at the very least a mass mssg sent to all rooms about what to expect (not everyone has/monitors/or even knows how to work the app like an expert.) I do, but even for me the communication seemed very poor. - I would have nevef known about the shelter-in-place if I hadn't read about it here as I didn't get the notification until around 9pm. I know with a storm/weather there are lots if uncertainties and again in the big picture they have taken great care of us, but communication is also important and there just hasn't been much.