Just back using Jetblue for first time out of Logan

Bella2000

DIS Veteran
Joined
Apr 28, 2002
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Please let me know whether you have any questions. We had a great trip and I was very hesitant to try them. They are out of terminal E in Logan and Terminal A at MCO. Unfortunatly they do not have online boarding pass generation or automatic ticketing kiosk at the terminal yet but I heard that would be coming. Please let me know if you have any questions as I had many prior to our flight.
 
Hi Bella2000, we're using Jet Blue, (first time) and looking forward to it. We went with Jet Blue because of best price, and time of the flights. My question is, we are taking the early morning flight out, and wanted to know how busy check-in was? We haven't used Logan in years, most of the time it's TF Green or Manchester.

Also, how are the lines at MCO, for check-in.

Thanks,
 
Great to hear a good review. DS and I fly out on Friday morning. How did you find the lines for checkin and security over in Terminal E? I'm hoping it won't be too crazy, since it is school vacation week.

Oh, and DS wants to know, how was the TV?
 
Glad to hear everything went smoothly! We are using them in september. Did you have tv's on your flights? I thought I heard that all their planes were supposed to have them.

Also what row were you in and was there good leg room? I ask because I had to call to get seat assignments (my ISP was giving me trouble) and the person from Jetblue I talked to on the phone said that rows 12 and on have more legroom than the front. Just wondering if this is really true. Thanks!
 

we are taking the early morning flight out, and wanted to know how busy check-in was?
madthemouse, we were on the 6:45A flight out Friday and it was a shock to be in an old fashioned line vs. those little ticket kiosks. We did not check bags or else we would have utilized curbside check-in so we had no choice but to get in line. Word to the wise, read the signs above the gate agent station. They had a separate line for Orlando so initially many were standing in the wrong line. Our family arrived 90 minutes early as it states on the JetBlue site - yeah we didn't like the 5Am departure however it helped with the anxiety having never flown them. The line did move quickly. I think this will only improve once they add the kiosks. The gate agents were incredibly helpful. It was like the old days of flying when people really helped you - very strange.
Also, how are the lines at MCO, for check-in.
MCO also had curbside check-in but no kiosks. The weird thing to me was if you don't use curbside and you need to check your bags you go to the counter get your ticket etc and then they direct you to an area immediately to your left where you bring your checked bags over to this section that had what looks like a scanner machine? There isn't the conveyor belt where the agent takes your bag and put it behind him/her.
How did you find the lines for checkin and security over in Terminal E? I'm hoping it won't be too crazy, since it is school vacation week.
debster812, I hope that I answered some of your check-in questions above but terminal E is so completely different since I last time I had a flight from there that I honestly can't even compare. The security area needs work at E. It's a bit of a bottleneck set up. Once you check in at the counter or curbside they direct you to this elevator or escalator to the right of all of the counters to the security area and gate - I think it was 1A1 or A1A or something like that - you take the elevator or escalator down to the gate (those who have flown prop planes when you leave the main terminal - it's like that design/feeling only not that far away). You walk down a really short hall and right at the entry way is the security person and I recall one security (maybe 2) machines. Again similar to prop plane smaller terminal because as soon as you are through it you are at the gate. We were "fortunate" enough to be selected to be checked by security. Pain but they were nice. JetBlue also still has early boarding for people needing time and small children. I don't know whether they will have this during vacation weeks but we used it so I did not hear whether they used zone boarding or by row. Upon arrival at MCO and departure from MCO they did have a separate door that you could use in the back of the plane to enter/exit however it involved going down stairs or something. It was a very orderly process and all of the flight crew helped everyone with whatever they needed.
Oh, and DS wants to know, how was the TV?
Tell your DS our family really appreciated DirectTV. You do hear better using your own headphones however theirs are fine. the tv's tilt and have brightness control. They also have this cool map thing where you can monitor where the plane is in the route (including speed etc). Amusing note - they have a channel called Boomerang (?) which made me chuckle showing the Banana Splits and Fractured Fairytales also a classic video show which made me cringe to see the old "videos". The seats are leather and it does look like the jetblue picture on their website. If you check the site you can see what is playing around the time you fly.
Also what row were you in and was there good leg room? I ask because I had to call to get seat assignments (my ISP was giving me trouble) and the person from Jetblue I talked to on the phone said that rows 12 and on have more legroom than the front.
Lexxiefern, I'll have to check my ticket and get back to you. Coming home we were in row 7 going down we were further back. Is 12 an exit row - typically those have more space. I did not honestly feel as though I had more or less space than on any other airline - the seats are nicer (leather) and the space is cleaner. I have found their agents on the phone and in person besides being personable were pretty well informed.

Other observations - they give you the whole can of whatever you drink - how long has that been for you flyers? They also serve a snack (blue jetblue chips, oatmeal/choc chip cookie, animal crackers, or munchies were our choices). Those blue terra chips aren't bad. ;) Yes, you can gate check your stroller without incident.

Let me know if there are more questions or if I missed one.

p.s. Also important - forgot to note - we arrived early to MCO and our return home to Logan. I also returned a car this trip and it was interesting to note the mob outside of Southwest at curbside and not the case at Jetblue. I think that will change once people start using them but until then - hey we can enjoy those little benefits now.
 
Does Jet Blue reserve seating or do the 'every man for himself' deal like Southwest?

I usually fly SW out of MHT but I'm looking at Jet Blue out of BOS for my next trip because the fare is a lot lower, but I'm not going all the way to Logan if it's not reserved seating.
 
Originally posted by dznyntnh
Does Jet Blue reserve seating or do the 'every man for himself' deal like Southwest?
JetBlue does assign seats. Once you complete your ticket purchase online you are taken to the seat assignment selection.
 
Thanks for the info - we fly out JB from Logan on Sunday - looks like curbside is the move!! My girls will love the TV!

I have never flown out of terminal E as we usually use AA. Do you happen to rember if there is anywhere to grab a quick lunch before we board - preferably after clearing security. The flight is early afternoon and my girls will be happier if we can do a quick lunch before we board. TIA
 
Wow, Bella, you have performed a great service to your fellow Mass Disney fans, filling us in your JetBlue experience.

I have always despised using Terminal E at Logan, what with the miserable parking, poorly laid out terminal, and then there's all that customs and immigration area, the lines... Offsetting this was the fact that we were usually too excited about our impending international trips to get too down about the terminal. Song's locations in Terminal C and the flight times have been what have kept us using Song/ Delta so far, but with the price differential approaching $35 per ticket, money is gonna win out one of these days.

My question is: how full were your flights?
Thx
 
Do you happen to rember if there is anywhere to grab a quick lunch before we board - preferably after clearing security.
tjmw2727, that's an issue - I think the food area is on the complete other side of terminal. Once you are past security I just saw the gates.

My question is: how full were your flights?
pumpkinboy, it appeared to be a full flight both segments I do not recall seeing any empty seats.

added: This is the map from logan of terminal E - think most of the food places are on the other side if Jet Blue is EE1B, EE1ATerminal E at Logan
 
Little thing but odd related to Logan and Terminal E at this gate - when we returned back to Logan following the exit signs you go through these large glass security doors that you have to manually push open. The guard there can't assist you. This was different and a bit unexpected. I don't know whether it was opened and since we waited to gather the kids, carseat etc after everyone deplanned that the door was closed or this is standard. It was just one of those odd things that I just recalled.
 
Take heart fellow Massachusetts DISers and travellers. Once Delta completes construction/refurb on it's Terminal, JetBlue moves out of E and into where Delta is now. They won't be stuck over there forever!

Good tip on the food, I think we will be packing a small 'survival kit'
 














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